Customer Ratings & Reviews
- Model:
- OLED65C5PUA
- |
- SKU:
- 12351125
Customer reviews
Rating 4.8 out of 5 stars with 1484 reviews
(1,484 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are positive about the exceptional picture quality and superior OLED performance, which are frequently highlighted as standout features. Users also appreciate the ease of setup, impressive brightness, and deep black levels that enhance the overall viewing experience. While the display capabilities receive high praise, some customers find the remote control and menu navigation to be less intuitive and somewhat cumbersome to use.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Somehow this TV is less bright than LG B5. Hopefully the g series is actually brighter
This review is from LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Snax. Thank you for sharing your thoughts on the LG TV (OLED65C5PUA) model. We understand how crucial it is to have a TV that meets your brightness and picture performance expectations, particularly when comparing LG OLED models. To help optimize the brightness levels on your unit, please try the following troubleshooting step: Go to Settings > General > Energy Saving and turn off "Energy Saving Step" to prevent dimming. Also, set your picture mode to Vivid or Standard and adjust Peak Brightness to High in Advanced Brightness settings for optimal OLED pixel output. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034. If you’d like us to take a closer look or continue assisting, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you further. ^Juvy
Rated 1 out of 5 stars
Riley
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pictures of the framed pictures doesn’t stay on. Goes off after a while. Should be constant
This review is from LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, TonyR. Thank you for sharing your experience with us. We understand that the picture frame feature on your LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV does not remain on as long as you would prefer. We understand your inquiry and appreciate you bringing this specific operational setting to our attention. This feature, often part of the Art Gallery or Ambient Mode, is typically designed with a setting to manage the display time, which helps to conserve energy and prevent image retention on the OLED panel.
To adjust the duration that the picture frame or gallery mode stays on, the simple step we can advise you to try is accessing the TV's power-saving or general settings menu. Look for the "Screen Saver," "Power Saving," or "OLED Panel Settings" section, where you should find an option to adjust the timer for the Art Gallery or picture mode. By increasing this time limit, you should be able to keep the display of your framed pictures constant for a longer period. We are committed to helping you optimize the TV's features to perfectly suit your viewing preferences.
https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6
For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo
Rated 1 out of 5 stars
HORRIBLE EXPERIENCE AND SERVICE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first tv had a strange beeping and buzzing sound. Took it back, grabbed a second one, AND ITS DOING THE SAME THING!!
This review is from LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Kurtis. Thanks for sharing your experience with the OLED65C5PUA. We understand how unexpected it can be to encounter a recurring sound issue, especially after replacing the unit.
The beeping or buzzing you're describing may be related to thermal expansion or internal cabinet vibration, which can occur as the TV warms up during use. LG OLED TVs are built with advanced materials that can expand slightly with heat, sometimes producing subtle noises. This is not a defect, and to know more about this, here is a link you may visit: https://www.lg.com/us/support/help-library/lg-oled-tv-popping-or-crackling-noise--20154713282499
We’d be glad to assist you further and explore additional solutions if needed. You may send us an email at lgdigitalcare@lg.sprinklrsupport.com, and our team will be ready to help.
—Charles
- Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Well Worth the Money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Awesome picture! Lots of available options to tailor the picture to your tastes, or easy to use a standard preset. I used Google Gemini for recommended settings for SDR and HDR content, then customized to my preferences. This TV opened up a whole new world if HDR that my old set couldn’t touch. Don’t worry about brightness. I use the tv for sports in a relatively bright room and it works great.
This review is from LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
THE REMOTE IS NOT THE BEST - STEEP LEARNING CURVE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love our new tv. pixels / picture is amazing. clear and crisp viewing. Just the right size for our family room. CONS: The learning curve on how to use the controller is high. The vol buttons are not ideal and it takes a while to learn how to navigate hovering over the streaming service you want and clicking OK. You have to get your cursor over it directly - it is wonky. Forget search options and having to find that and type in search for - that sucks.
This review is from LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Menu navigation
Rated 5 out of 5 stars
Awesome! Except for remote.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first TV I have purchased in several years. The internet had only good things to say about it and I must agree! Beautiful clear picture even seen with my aging eyes. Nice clear voices during dialog in the movies. Remote control feels good in my hands. (Not too big) But Not the easiest to use when you have painful joints. Too many buttons have multiple uses.
This review is from LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friend - Pros mentioned:Oled qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Great picture but needs improvements
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture can't be beat. There are some areas that could be improved. The sound system needs improvement. You can change settings based on what you're watching, but this is a pain. A sound bar is my next purchase. The remote is the biggest issue. Unless you have steady "surgeons" hands you find yourself on a screen you didn't mean to select. If you power down the TV completely, you have to wait 5 minutes weekly for screen maintenance.
This review is from LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friend Rated 5 out of 5 stars
Stellar Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is everything we wanted. The color on the screen is awesome! It was really simple to set up and operate it. With the OLED it solved a problem for viewing at angle. So happy with this tv.
This review is from LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friend- Pros mentioned:Oled quality, Picture quality
Rated 5 out of 5 stars
Deep blacks, bright colors, low room glare
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely pleased with picture quality and audio. LG has addressed the bright room issue well. The screen glare is almost as good as the QLED it replaced and audio from the set easily fills my moderate size room. Of course I’ll add a soundbar and sub later, but for I’m just enjoying the bright screen, rich colors and deep blacks OLED is famous for.
This review is from LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friend - Pros mentioned:Black level, Picture quality
Rated 5 out of 5 stars
Great picture quality out of the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Deep, rich blacks and vibrant colors needed no adjustments out of the box. My 77C8 needed many hours of adjustments for both SDR and HDR resolutions to get the picture just right for our movie room.
This review is from LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friend - Pros mentioned:Oled quality, Picture quality
Rated 5 out of 5 stars
My Lg tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.65inch 120z at Resolution 3840 × 2160 Highly recommend this TV looks great. The build quality top Tear. Color is playing my games on this TV Look Really great.
This review is from LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friend - Pros mentioned:Oled quality
Rated 5 out of 5 stars
Totally happy with 65-inch LG C5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needing a new tv after moving meant necessary research, both reading reviews and in-store checking on various tv sizes, brands, etc. Reviews and sales people recommended the LG C5 as the top tv for most people and though it was a stretch, I definitely wanted the 65-inch model. Having made the purchase and have now been watching it for 2 weeks after moving, I am truly amazed at the quality of this television. Next is to purchase a quality sound bar, but this tv is all that I hoped it would be.
This review is from LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friend - Pros mentioned:Oled quality
Rated 5 out of 5 stars
So far so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This LG C5 is replacing my Samsung S95B that only lasted 2.5 years before it completely failed. So glad I purchased the extended warranty. I have a bright living room that get natural light till sunset. I usually don’t turn it on till late afternoon and have no problem or issues watching TV. We also always have a light on in our living room when it gets dark and feel that this TV has a better picture than the Samsung. I’m also using a Samsung soundbar with it that is working flawlessly. I think that Samsung Q Symphony is overrated. It only worked sometimes and really didn’t add much to the sound.
This review is from LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friend - Pros mentioned:Oled quality, Picture quality
Rated 5 out of 5 stars
Great deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid tv, graet quality. Love it. True OLED experience as good as G series.
This review is from LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease
Rated 5 out of 5 stars
new tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great picture, easy to set up with help, controls are different, learning to use it. set up using wifi 6.
This review is from LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friend - Pros mentioned:Black level, Picture quality
Rated 5 out of 5 stars
Really impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great. So thin. The colors are really crystal clear, and the blacks are really defined (helps a lot on dark/nighttime scenes).
This review is from LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Such a great deal!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great television - a super clear/bright picture with electronics supporting streaming services that functions very effectively. It has a clean look and is easy set up and operate. Best Buy also offered a great price on this model, making it an even better purchase! We also got a great deal on a sound bar/subwoofer combo, making the sound excellent.
This review is from LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease
Rated 5 out of 5 stars
LG TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! Great sound quality! Easy setup and use!
This review is from LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
LG OLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This smart tv replaced my tv that was not a smart tv I love the picture clear quality . I’m getting use to using all the different advanced tech features that comes with this brand . I love the voice activate features I love the apps that already came programmed on the tv The sound is theater quality I only wish I would have purchase a larger screen I got the 65 in and in my open space it’s nit as big as I wanted But this is the best picture and found I have ever had in a tv
This review is from LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friend - Pros mentioned:Oled quality, Picture quality
Rated 5 out of 5 stars
Best TV I have ever owned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is incredible. Picture seems like they are right there in the room.
This review is from LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friend








. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg;maxHeight=54;maxWidth=54;format=webp)

















