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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1252 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers enjoy the amazing picture quality and great OLED quality of the 65" Class C5 Series TV. The TV also has great brightness, is easy to use, and has a great black level. Some customers have mentioned concerns about the remote control and menu navigation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,252 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    you will be happy with this one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you want the best picture this is the tv for you! after watching and reading many reviews. I made the right choice. this tv won't disappoint, gaming watch regular tv and movies its all good. bright rooms dark rooms. the deepest blacks and colors are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great television. Having just sadly had to say goodbye to my beautiful plasma after 15 years, and being worried about this transition to OLED, I am so pleased to see this incredible range of tonality and adjustability. Film can be made to look great and sports has never looked better. This is a great bargain as well considering what it offers. I was close to getting the 77" but that might have been too big and very happy with the 65". I am not using the internal audio, so no review of that.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV I've had so far. The set up was very easy. The picture quality is very clear

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Plenty bright!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OLED is where it is at! Between the unsurpassed contrast, and beautiful colors, the brightness of these newer OLED's is prefect, even on bright rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not been disappointed! We had to replace our tv suddenly. Luckily I had been researching screen types and knew I wanted the OLED. The morning before we actually bought it I did more research for best brand and model and this was it. It was on sale which was a huge bonus. I had briefly considered a cheaper option but when you see both side by side there really wasn’t any other choice. The review did say onboard sound wasn’t very good and it was spot on. It was a bit tinny. We ended up adding the Sonos Arc soundbar just because it was out primary tv and thought it was worth the upgrade. We would have been fine without the soundbar but we’re happy we did it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy at Best Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding TV that I shopped for over months. The LG OLED C5 is the there is with the exception of the very expensive C8 or the high-end Sonys. TheC5 is only slightly more expensive than the C4 so it really is the best value for a 55” or 65” (mine). I shopped Amazon and eBay for months but found the “best buy” at Best Buy with an open box unit that someone returned to swap the 65” for a 77”. My only complaint is that the Geek Squad did not reset the unit and it took a couple of wasted hours of set up before I realized a full reset was necessary to get rid of the former owner’s information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG nails it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is definitely brighter than my other TVs. Very sharp and crisp picture. The black shows well. Very easy to see during daylight hours. No glare washing out the picture. Very impressed with this TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV Product…but,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third LG OLED TV for us. The bad news is that the first two ended up with “burn in” and had to be replaced. The latest 65 “ has a remarkable increase in brightness and detail. The promise from LG is that they have incorporated new technology that guarantees no “burn in. The additional guarantee from LG is the incorporation of AI technology as well as new capabilities for screen variety and channel options. The main concern I have as a customer is that LG has reverted to managing the customer’s responsibilities for registering the TV with LG to managing the new interfaces with no paper instructions! The complexity of this customer experience requires more than online interaction. We are not sure if we will ever get to understanding and managing the capabilities of this TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent purchase decision

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Viewing on this T.V is beautiful. It’s vibrant and easy to use. Love the updated remote control with less buttons. We did buy a soundbar also, but the T.V. has excellent sound also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    I like this TV!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote could be a little better with consistency when using the scroll-er to change changes. Overall great TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great upgrade to a familiar model.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic upgrade from the c1 model. Still great picture with amazing blacks and now they aren’t as crushed with the added vibrancy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Oled in bright room

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture I have ever had on a tv. If u are on the fence of to qled or oled due to reflection in a brighter room. Don’t be the oled looks great still in a brighter room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible picture quality and affordable price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first choosing between Samsung and LG. After went through 4 Samsung TV and all of them either have a vertical line within 2-5 years, I decided to go for the LG. No regret at all. I love everything about the TV. Picture quality fantastic. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great OLED at a great price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light ( weight) made installation a breeze. Nice bright picture, amazing contrast and color. Easy setup of webOS to suit my preferences. I don’t use the internal sound, so I can’t say anything about the quality. So far I am pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Oled picture quality can’t be beat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful set right out of the box. Oled can’t be beat in black levels. Putting the tv into film maker mode gets the colors very accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Time Owning an OLED Tv And I Am Amazed How The Picture And quality Of Is Next Level Also The Gaming On My Ps5 Is Phenomenal

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The up conversion on smaller resolutions is phenomenal. Dark blacks and blinding colors. Only drawback is the smart remote is garbage. Hard to keep the cursor on any one place to select.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT upgrade from my 65" LG CX OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 65" CX is just about hitting the 5 year mark. Still looks amazing, still love watching movies on it. But I also know it's been in use for nearly 5 years, and if I could have a brand new CX next to it, I'd see a difference in the brightness levels. It's just a fact of life with OLED. But since any dimming has been so incremental over so long, I can't tell. But 5 years is probably about the longest I've EVER had a TV, so it was time. From the reviews I saw that this one had amazing brightness levels and high quality visuals, so it seems a great choice since it was on sale. I don't use the built in stands, since I need mine raised up higher than the Klipsch RP504 center channel in front of it. So this was mounted on the same third party stand I used for the previous several TV's that raise it up. Setup was simple enough, but for me, since I only use this as a monitor (everything is controlled through my AVR and any smart apps I rarely use are done from the Apple TV 4k box) it did not take much to get it in play. I have a lot of things connected to my AVR. Xbox Series X, PS5, higher end PC for a media center experience for all my non disc movies. High end 4k player, even a Nintendo Switch 2 and the aforementioned Apple 4K box. All of them look amazing here. Now, one reason I likely never noticed the dimming my CX OLED had to have been goign through is that I have blackout shades everywhere since I also use this room for an Epson UST laser projector. So I generally have it pretty dark, even in the middle of the day. And that fact meant that I ultimately had to dial DOWN the brightness on this new C5 OLED to about 80%. And it's still shocking compared to what the CX did. All the files I have in 1080 and 2160 look great on here, and streaming things look great, but once I pop in a 4k disc, it's just awe inspiring... The picture clarity, the lack of the normal local dimming effects on a non OLED on a dark picture... You can't explain or describe the difference between a non OLED and something like this, even to someone like me who had an OLED now for 5 yeras, and has OLED screens for all computers and even the laptops. This one is just that impressive compared to what I was used to. I do a LOT of gaming, and never had any burn in issues with the CX over 5 years, so I don't expect this one should be any less resiliant. Absolutely the best TV I've ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great intro to OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality for the pricepoint is superb. Wasn't sure what to expect being my first OLED, but couldn't be happier with the product. I believe it to be one of the best values in the TV market today because in order to get a superior TV, it would be almost double the price and much lesser quality products are selling for near the same pricepoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serious TV upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 13 year old Panasonic plasma with the new LG C5 series OLED and couldn’t be happier. The picture is sharp, colors are crisp annd beautiful, and perfect for the setting in our house. The processor is quick and very responsive, especially in voice mode. It is a terrific TV.

    I would recommend this to a friend