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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1252 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers enjoy the amazing picture quality and great OLED quality of the 65" Class C5 Series TV. The TV also has great brightness, is easy to use, and has a great black level. Some customers have mentioned concerns about the remote control and menu navigation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,252 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Frustrating Setup!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good TV, very good picture quality. The huge drawback are the settings/adjustments that are available to fine tune the kind of picture you want. The fact that the options are available is great; what makes this a HUGE drawback is that there is no manual that explains the options. It's like buying a new car with no manuals to explain the any of the controls or navigation system. We had to go through a few YouTube videos to see how we want to tune our TV! It was, and still is somewhat, frustrating to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone said that the OLED TVs were dim but this one is brighter than my regular LED Samsung. Colors are super vibrant, blacks are solid with zero pixilation. Well worth the wxtra money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Phenomenal Picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture. I like this TV set. Only issue with it is that the screen is not anti-glare (matt-finish), but TVs set are now designed that way, to enhance picture vividness and contrast colors with deeper blacks, and this set's black is phenomenal!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great Picture, hard to navigate menus.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 65 inch TV has great resolution and picture quality. It is, however, difficult to navigate its various menus and features. Sometime we get to a page that there seems to be no way out except to shut the TV off and restart it. Also, LG does not have BIG plus on its list of apps. We watch Husker sports on Big Plus and it seems odd that this TV is sold in Nebraska stores without that app available.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Brilliant Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Picture quality is top tier and is surprisingly priced well. Every time I see vivid the picture I think “wow.” It also has a very thin bezel which makes for a sleek look. Thinking of replacing another 75” UHD tv with the 77” version of this tv. OLED is the way to go if you enjoy an amazing picture at a reasonable price point.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What a great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a larger cheaper tv that had decent specs and after getting it home and using it I wasn’t happy with it. I eventually landed on this c5 oled tv and boy is it amazing! Sure I spent more than the original purchased id made but I caught a great sell on this tv and I would recommend this tv to others!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The in-house rep did all that hope to make it a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process of buying was just what I needed. Good and fair answers to my questions, and efficiently out the door. TV works great - and suggest using some youtube guidance to get the many features 'tuned' to your liking.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Reviews were right on this one at 4.8 of 5.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this TV for a few weeks now but so far I'm enjoying it's performance. Set up was easy and the color / clarity are great. As always, I did purchase the extended warranty feel comfortable in enjoyment and protection for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    It's the remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Easy to set up, looks sleek, and the picture sound is a big step up from our old Samsung led tv. Which died. A long, horrible death. But, that's another story. Wanted to give 5.0, because the tv merits that in my opinion. The remote [mr25ga] however, eats an entire star. The worst feature is the scroll wheel used for selecting, scrolling, and increasing m my anxiety any time I have to use it. This thing was either designed in a vacuum without any user testing, or the testing groups used were selected on the basis of whether they had rabies or significant cognitive impairment. It truly is horrible.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, very easy to set up, and go bigger!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    There's a problem, no worries, Problem solved!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a screen problem with the TV that we discovered when we set it up. We advised the store the next morning and by that afternoon we were setting up a brand new TV. We love the TV, the picture is beautiful and we also love the service we received from Best Buy especially John in the TV department.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV but you’ve got to be an engineer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 65” LG C-5 OLED TV. It mounted on the wall easily with the same bracket as our old TV & plays beautifully; we’re very happy with it. That said, it took us 2 days to get it set-up properly. We called Geek Squad who transferred us to LG who then transferred us to Optimum Cable. It took 2 trips to the Optimum store, 3 different streaming boxes & more phone calls to LG & Optimum with no success. Finally we disconnected everything & connected ALL NEW HDMI CABLES - that did the trick!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously one of the nicest TV’s on the market right now. For the price they go for it hits heavy against more expensive TV’s. The colors look absolutely wonderful and the contrast is perfect. I’ve had little issue with glare but I do keep my living room rather dim most of the time. That said even when I have lights on the glare is minimum! I couldn’t recommend this TV more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    C5 oled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great t.v . I upgraded from a c2 to the c5 you can definitely see the new technology within the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG OLED/EVO 65 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 65 inch LG for my Christmas gift been wanting it for a long time now and it was everything I wanted for the TV sound color the picture beautiful love the 65 inches. The biggest I’ve ever had and it loads a lot quicker than my other television, which is at least six years old so I get a five star rating in my house. Thank you for asking.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality and super easy to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV - super sharp and super easy to set up. Also bought an LG sound bar and that was easy to set up and integrate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy Even Better!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so excited I went to Best Buy again to but my products. This trip we bought an Oled 65" TV and it is outstanding. We were greeted right away and told all the options about the televisions we were looking at. It wasn't hard to choose this TV. The color is so clear. Beautiful levels of contrast, like you can step into the picture. Such an immersive viewing experience. The techs that came to install our TV were kind and professional and most of all helpful. They walked me through everything. They left with no questions left unanswered. Thank you Best Buy. We will keep coming back.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy Always

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to go anywhere else. Best Buy, best qualilty you're looking for, best product handling, rewards & best customer service anywhere. This tv is just one of all home supplies I'm getting and is the best tv I ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Absolutely stunning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this open box for ~$100 off the Black Friday sale (so outside of that sale it was about half off!). Only 20 power-on hours, and a couple cosmetic flaws that look more like dust than anything else. This thing stuns me every time I turn it on. Hugely recommended. The built-in sound is... fine. Be sure to use proper speakers. A sound bar can help but it can only go so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lg tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up Great picture the dark to light contrast is amazing.

    I would recommend this to a friend