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Customer Ratings & Reviews

$1,399.99
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Customer reviews

Rating 4.8 out of 5 stars with 1252 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers enjoy the amazing picture quality and great OLED quality of the 65" Class C5 Series TV. The TV also has great brightness, is easy to use, and has a great black level. Some customers have mentioned concerns about the remote control and menu navigation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,252 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is perfect. It is light and thin. The picture quality is amazing. The smart functions are easy to get to and the tv plays they easily. The remote is pretty cool with the point and click function, i have not yet tried the voice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crystal Clear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love LG and OLED. Great TV and super picture. The color is bright and picture is crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv I thought my last one was good but this one is much more vibrant and amazing for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It’s a winner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our updated 65” OLED. The picture quality p, brightness, and sound are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV on the market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful for watching movies and gaming. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG does make Life Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this LG TV. I didn't realize how outdated our TV was until we connected this.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has excellent picture, sound and brightness! A good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV with fabulous color, easy to use and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loooveee this tv. The brightness is amazing! Also the sound is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, confusing settings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bright display in a dark room. Needed to reduce the OLED brightness quite a bit ( down to 45). Beautiful picture. Would be nice the different brands of TVs would standardize what they name different settings, it gets very confusing when you’re trying to set up the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 Inch Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade from a 55 inch LG C1 to the 65 inch C5, and I’m glad I did. The C1 still has amazing picture quality, but I wanted to go for a larger screen size. The picture quality on the C5 is even better. The stand was easier to assemble and less bulky, which is nice. The stand raises the TV up just enough to fit a soundbar underneath without blocking the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My new OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. Easy to use and beautiful picture. It was even easy to install the stand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG Evo C5 OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent purchase, and well worth it for the vibrant and smooth picture this tv set produces.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG C5 great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Color contrast, performance, and at a great cost.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    TV is Great; Installation Not so Good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off - the TV and soundbar (S90TY) are excellent. Very pleased with them both. However, the installation process was not good; thus, the middle rating. I purchased as add-ons the set up for both as well as the “configuration and demo”. The installers were friendly but rushed. They dropped both the TV and sound bar while moving then into my house (no damage that I could see except for a gouge in my stair case) and hurriedly installed the equipment. Installation was generally good but the configuration and demo was a joke. When I asked a few questions, the response was “I’m not really familiar with LG”. They quickly left and only later I realized that they had actually not turned on the soundbar! And, they did not leave any manuals. I tried calling, got shifted around twice and then on hold forever, at which time I hung up. I was able to download the manual online and got my questions answered and the soundbar sorted. So, all good in the end. Love the TV, not so pleased with the service provided.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand that your installation and configuration service for your LG 65" Class C5 Series OLED TV and S90TY Soundbar didn't meet your expectations. We understand your inquiry regarding the third-party installation process and the difficulty you faced with the demo and manual. It is great to hear that the TV and soundbar are performing excellently and that you were able to resolve the setup using the online resources.
      https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Rated 5 out of 5 stars

    Excellent OLED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for our 55" B7 from 2016. LG continues to impress with their products. Oled is the way to go if you watch from any angle other than dead center.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an anniversary gift for my parents as their TV was over 10 years old. What a great upgrade! The picture quality is top notch! I’m a fan of sound bars but the speakers on this TV are decent too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    OUTSTANDING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is outstanding and so is the quality!!! The color quality is beautiful!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful picture, great sound. Super vivid, not overwhelmingly bright or dim perfect balance. Tv sound normally isn’t very good and have been contemplating buying a sound bar but the sound from this tv is like having a soundbar. Overall would highly recommend! Interface is easy to use, setup was easy, remote with the “pointer” makes life easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good smart TV. I would recommend it to someone that likes to play games. Very nice TV.

    I would recommend this to a friend