Customer Ratings & Reviews
. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg)
- Model:
- OLED65C5PUA
- SKU:
- 6621824
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers enjoy the amazing picture quality and great OLED quality of the 65" Class C5 Series TV. The TV also has great brightness, is easy to use, and has a great black level. Some customers have mentioned concerns about the remote control and menu navigation.
This summary was generated by AI based on customer reviews.
Great salesman!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were unsure of what TV we wanted and our salesman was amazing. Honest and extremely helpful!!! We love our Lg 65" TV!!!
I would recommend this to a friendLG TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very visually appealing and looks great, even with ambient lighting.
I would recommend this to a friend- Pros mentioned:Picture quality
Kg tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best picture of any tv i have ever had. Highly recommend
I would recommend this to a friend Lg 65 c5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great tv exactly what I expected. Service and install was great
I would recommend this to a friendMostly happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very happy with this TV. I had to re-learn how to tune into the channels I wanted because it is different from my previous TV. Also, at one point, it did an update, and the audio would not work.
I would recommend this to a friend- Pros mentioned:Picture quality
c5 way to go
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG Oled still one of the best TVs out there. The image so cripsy. PS5 pro looks amazing.
I would recommend this to a friend Happy with purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Would recommend to anybody. Great picture.
I would recommend this to a friendAwesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems. Very good. Awesome TV. Thank You Best Buy!
I would recommend this to a friendLG 65
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is exceptional. Extensive menu is taking a little while to learn.
I would recommend this to a friend65 inches TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my 65 inche TV. Make it like im in a movie theater.
I would recommend this to a friend- Pros mentioned:Picture quality
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from an LG C3. Glad I did it. This is a nice TV..
I would recommend this to a friend SHOP ELSEWHERE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is OK, but I paid for delivery and set up. The "Geeks" just dropped and ran. Didn't plug it in, didn't turn it on to see if it worked. Didn't even take the box and material. And don't bother complaining to Best Buy. They're experts at telling you to go climb your thumb. Useless.
I would recommend this to a friendBuy it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality picture and sound for the $2000.00 TV
I would recommend this to a friendYes DOLBY VISION
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea why there are reviews saying the TV does not come with Dolby Vision, when it is NOT true, in series 5 DTS was removed it is real but "NOT DOLBY VISION".
I would recommend this to a friendPicture perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great on my bedroom wall. This is a great product and yes, I would recommend it.
I would recommend this to a friendCancelled order
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry, we ended up cancelling the order. Miscommunication with salesperson. My 90 yr old mother in law and wife were under the impression delivery charges included TV set up. Not true so we cancelled order.
I would recommend this to a friendSound quality is lacking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality has taken a step down from previous versions. The stand is also a step down from previous version
No, I would not recommend this to a friendvery unhappy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Canceled order due to the incompetency of delivery system followed by the lies of customer service
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Gail. Thank you for reaching out about your LG TV (OLED65C5PUA) model. We understand the importance of having a smooth and reliable delivery experience. One helpful step you can try—once you’re ready to move forward with a new unit—is checking the delivery availability and scheduling options directly through your retailer’s order page, as this can help ensure the next delivery window is confirmed and accurate. You can also review support information for your model here: https://www.lg.com/us/support/product/lg-OLED65C5PUA.AUS. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Our team will be ready to help. ^Juvy
Unfortunately had dts and dolby vision removed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No dts anymore, and no dolby vision on chip anymore means this tv is completely worthless. Dolby is a joke when it comes to consumers. They are always trying to squeeze their customers for every last penny they have it seems like.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your thoughts on the LG TV (OLED65C5PUA) model. We understand your concern about the expected features like DTS audio support or Dolby Vision compatibility don't align with current content or device needs. Our goal is to create high-quality products that really meet our customers' needs and expectations. This model does offer amazing picture quality thanks to its α9 Intelligent Processor and OLED panel, but we understand that keeping up with evolving formats is important for many users.
Just to clarify, this model does support Dolby Vision! However, some external devices or streaming content might need specific HDMI settings or firmware updates to work perfectly. You can check by going to Settings > Picture > HDMI ULTRA HD Deep Color and making sure it’s turned on for the HDMI ports you’re using. As for DTS, while recent LG models don’t have native DTS audio decoding anymore, you can still enjoy DTS playback by using a compatible AV receiver or soundbar.
We’d love to help you set everything up and get the most out of your TV! Feel free to send us a private message on social media @LGUSSupport so we can assist you further. Take care! ^ Juvy
Do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is essentially useless now, with no DTS support and no longer having Dolby Vision on the chip. Dolby seems to prioritize squeezing every last cent from consumers rather than delivering consistent value.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Andy. Thank you for sharing your experience with us. We understand your inquiry regarding audio and video format support on the OLED65C5PUA. The C5 Series supports a wide range of premium features, including Dolby Vision and Dolby Atmos, though it's important to ensure your connected devices and content sources are also compatible and properly configured. If you're experiencing playback limitations, we recommend checking the TV’s audio output settings under Settings > Sound > Advanced Settings to ensure the proper formats are enabled, and confirming that HDMI-connected devices are using cables rated for high-speed or HDMI 2.1. We'd be happy to look into your setup in more detail—please send us a private message on social media @LGUSSupport so we can assist you directly. —Renzo
https://www.bestbuy.com/site/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/6621824.p?skuId=6621824