Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1903 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the exceptional picture quality, vibrant colors, and easy setup of the 65" Class C9PUA Series OLED 4K UHD Smart webOS TV. They appreciate the gaming capabilities and the future-proofing provided by the HDMI 2.1 ports. While some find the remote control difficult to use and the TV expensive, concerns about burn-in and the unattractive design when wall-mounted are also mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,903 reviews
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Buy the extended plan or you may end up with a bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture at first but then the yellows and reds had a horrible green ghosting that ruins the picture. I had it fixed once under warranty but when it happened again I was told by LG that I am outside the year Warranty, so all expenses are on me. The TV is less than 18 months old and needs a new screen, which is not only the most expensive part but in this case its second screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love the ease of installation. Great Picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added the Sonos Beam upon recommendation from assistant at Best Buy Vacaville. We have Comcast as Service provider. No problem interfacing. Also We utilize Fire TV. Everything works perfectly. The ARC sound connection makes everything sound much better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had it for a month now and the picture is awesome. Our family room doesn't have much ambient light, so the OLED works great for us. No problems with setting up or any bad pixels or lines. Can't comment about mounting as we have it inside an entertainment center.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    Amazing Television Experience

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no way to get deeper, richer blacks than on an OLED TV. I am amazed by the simplicity of set up and the integrated Dolby vision and atmos. I have been reveling in all my 4K movies since i set it up. I have not found one bad thing about the set so far!

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV. It’s a huge upgrade from our 65 curved Samsung purchased four years ago. The colors pop and the blacks are really true to color. Our living room has a good amount of sunlight but no complaints here as the picture is still vibrant and superb.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 4 out of 5 stars

    Love the picture, very crisp and vibrant.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great TV. Picture is clear, color is vibrant. I have to turn my volume up very high for normal programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product, even for gaming.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this almost 2 years and i can honestly if you're on the fence about an OLED, especially this series....Buy it, you won't be disappointed. We watch movies, shows, and game w a PS4, and 1X snd tge graphics are f%$#÷×g amazing. Stunning and unparalleled for console representation. We treat ours with respect, switch up the content you watch and play every couple hours to reduce any image retention; lowering the brightness, contrast, oled lighting helps a lot too. No one needs any settings 93 and up, its just too much. Unless you're in a super bright room. Then adjust the gamma. Amazing tv, i love it. My wife does too and she usually never cares about any electronics. OH, use stretch on aspect ratio if watching sports, to cut off the bottom score bar. That'll burn in over time. Amazing tv, wife approved, treat with respect and it'll last a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    OLED at its best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about OLED tvs and finally I decided to give it a try. I have not had it long but so far I am loving everything about it and the deep blacks are simply something you cannot explain.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, best I've ever seen.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the easy access to Apps, internet, in addition to the great picture quality. It boots up fast compared to our old tv. Sound is not impressive on its own, so using a sound bar at minimum is recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Breathtaking

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have 24 hours of screen time so far, but I can already say this purchase was worth it. The picture quality is breathtaking. I recently purchased a 4K Blu Ray Player to get the best possible picture quality. Somehow, I only continue to be amazed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top-Tier TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly love this TV. It's not cheap, but it's also not unreasonable for by far the best picture quality I've ever experienced. That includes movie theaters, sports bars, and other people's home theaters. Nothing compares to the crisp and lush images this puts out.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best movie T.V.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The out of the the box picture is pretty good. Putting the T.V. together is nerve racking because it is so thin you feel like it my break but once it's up setup is a breeze. I found the color almost to rich so I may have it professionally calibrated. Still happy though.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most amazing tv you can get. I suggest this one over the B9, if you’re going for the best and are already spending hundreds of dollars on a great TV. Also, from what I know, the new features on the CX are not impressive and worth the increase in price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Oled 9 65 inch

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Oled. The picture is amazing. Gaming is unbelievable. Watching sports is an unbelievable experience. The tv is so thin and no outer Edge. I highly recommend this tv. It’s the best picture I’ve ever seen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Truly beautiful picture and great built in sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is unquestionably the highlight of this TV. If you need to use the built in sound, it is also surprisingly clear and well balanced- not tinny at all. The controls can take some time to get used to. I prefer to use the TV with external streaming box such as Apple TV because Dolby Vision seems to be of somewhat higher quality. Screen is a single plate of glass, which is stunning (and heavier than it looks). Need two people to install for sure. Overall, a stunner.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It’s Like Looking Into The Face if God!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a reason this tv has been the top recommended tv for quality since it came out. The picture is mind-blowingly amazing and it was a breeze to set up. The sound is crystal clear and the “smart app” is is easily the best I’ve ever experienced.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture quality on the market

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV mainly for console gaming and the picture quality is ridiculous you can literally see every detail. The tv is fast and easy to to respond. Only complaint I have is the built in smart app selection is really lacking. Besides that awesome tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After weeks of on-line research of LG, Sony and Samsung options and a few in-store visits to see these in person, found that the LG was the best choice. Picture quality is amazing and based on reviews and research should provide years of happy viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and easy to use.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and installed by Geek Squad but I did some personal fine tuning. Had to install better cable service and WiFi router to get the best from the TV picture. Even the broadcast shows are clearer. Sound is clean. Highly satisfied with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best oled out there

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tv u can get in the market Great depth Image quality in oled is unparalleled Sound quality is surprisingly good too. And u get the best view from ant angles. Super sleek and looks very posh in ur living rooms

    I would recommend this to a friend
Sponsored