Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 4190 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the LG 65" Class CX Series OLED 4K UHD Smart webOS TV (2020) for its exceptional picture quality, vibrant colors, and smooth gaming experience. They appreciate the easy setup, thin design, and user-friendly remote control. While some find it expensive, many believe it's worth the investment. A few concerns mentioned include potential burn-in and the quality of the built-in speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 4,190 reviews
  • Pros mentioned:
    Black levels

    Rated 4 out of 5 stars

    Best OLED Tv out there.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! Spent a lot of time watching reviews and checking prices. If you can get this on sale (total was 1,982) then totally worth it! 120hz refresh and absolute deep blacks since it turns off the pixels. Super thin so be very careful installing it and would get the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    I think it has ruined me

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional tv. Awesome colors and those blacks. It is going to be hard to look at anything that isn’t a oled in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    A huge step up!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! The picture is amazing and it is very easy to use...not cheap, but in this case I feel like it was worth the $

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    Awesome display

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing image quality, internet connectivity hasn’t given me any issues and it’s displays true deep black and no image blooming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. Super easy set up looks great and is also a frame tv so you can use it like framed art when you dont want to watch tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best TV Ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV makes us feel like we are actually there. Everything is so clear & vivid. The remote/ TV is so easy to use. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    120hz is amazing!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this bad boy up to maximize my XBOX Series X and PS5 and man, this thing is so nice. I have the 55 inch non-120hz in my living room and I love it so choosing the CX series for my Gaming room was a no-brainer. I love how the colors pop, there's just enough brightness and has a really smooth picture. The instant game mode is nice so I don't need to keep switching it on whenever I switch to the console inputs. This probably isn't the most technical review but as a longtime gamer, this TV is legit.

    I would recommend this to a friend
  • Cons mentioned:
    Burn-in

    Rated 5 out of 5 stars

    Fantastic TV for movies and gaming @ 4K 120 Hz

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided you have an RTX 3000 series graphics card, XBox Series X, or PS5, this is one of the best TV's you can buy for gaming. OLED picture is great and I have not noticed permanent burn-in on this panel (yet) although my earlier model OLED55B7A panel does have burn-in. A tip to prevent burn-in is to limit the OLED Light slider option to something less than 70, as anything higher will decrease the life on the pixels and cause more risk for burn-in.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best OLED on the market

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was blown away after setting this beast up. The initial setup itself wasn’t all too bad considering the size of this thing. Took me less than 20 mins. I would highly recommend any gamers / movie enthusiasts to consider this tv. Yes the price is a bit steep but the old idiom “you pay for what you get” could not be applied in a better context. For the gamers like myself, once the new consoles drop this is going to blow our minds! Pros: Amazing picture Great sound (w/out soundbar) Perfect size Cons: Not pulling the trigger sooner

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    OLED Goodness

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV in preparation for the upcoming next gen consoles particularly the Xbox Series X. I’ve been using it mainly for gaming on an Xbox One X and it has been amazing with all games I’ve tried on it. The colors are breathtaking and there is very low latency on game mode. Be warned though that I have encountered an issue with the display turning off and back when a very bright moment happens in game. It first happened to me while playing Doom Eternal and another time while playing Halo. Essentially what happens is that the display turns off for about 5-10 seconds and then turns back on. After testing this out and getting consistent results during very bright in game moments I turned off the mode “HDMI Ultra HD Deep Color” and have not had the issue happen again. Due to this I’ve had to knock a star off the review because it is frankly unacceptable for the price of this TV. Hopefully LG fixes this in the future through a software update or atleast provides guidance on the issue.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture! Great with my Xbox series x. Oled TVs are the best picture in my opinion. Great colors and blacks.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Amazing. Much better than I expected. We love this TV. Amazing picture! Black is really black! Best ever. A great TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New to OLED, but love it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear vision. Brights are bright, darks are dark. Textures are clearly visible and clarity great with very little motion blur:

    I would recommend this to a friend
  • Pros mentioned:
    Oled, Picture quality

    Rated 5 out of 5 stars

    OLED buyer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. In my opinion, OLED is vastly superior to LED. The slight price differential is clearly worthwhile.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great job and great products

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the start it was a good experience. We talked Dustin through our objectives. He looked over the home and recommended specific pieces of equipment (stereo and TV) along with mounts and installation. The Installers arrived on schedule and did a great job with the install and set up as well as instructions for operation. The equipment is great and gives us all the options we were looking for. Great video and sound as well as the options to stream and bluetooth music we own.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Happy viewer!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture and easy setup. The soundbar was also easy to setup and produces great sound. I am very happy with this combo.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    Amazing Picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture for sure. Glad the LG OLEDS are at a reasonable price now. Colors, especially the blacks, are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Oled, Picture quality

    Rated 5 out of 5 stars

    Terrific picture on this tv

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv with a great picture. OLED is definitely the best to get.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV, plain and simple. As it should be on this price range. If you plan on watching anything with static logos and such(News, Sports) for simultaneous hours each day, you may want to consider a non-OLED tv, as those activities are at most risk for causing burn-in. This TV feels truly smart. Plug in any game console and it knows what it is right away, and turns on game mode. I would not pay the MSRP for it, but I’m a cheapskate and rarely buy things not on sale. If you can afford this TV, buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. The black levels are truly amazing and the clarity is top notch. I upgraded from a Samsung LED and have no regrets.

    I would recommend this to a friend