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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4190 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the LG 65" Class CX Series OLED 4K UHD Smart webOS TV (2020) for its exceptional picture quality, vibrant colors, and smooth gaming experience. They appreciate the easy setup, thin design, and user-friendly remote control. While some find it expensive, many believe it's worth the investment. A few concerns mentioned include potential burn-in and the quality of the built-in speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 4,190 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great in low lit room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the tv for a little over a month. It has an excellent picture in a limited lighted room. The sound seems a little lower, but plan to buy a sound bar. Very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Bought for mainly PS5 , and movies and it is everything as advertised!! Delivery was great ! Great sale price at time of purchase! 65” was plenty big for 10ft away..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Orienting to new Electronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an LG 65" CX Series OLED 4K TV and sound bar. It has a beautiful, large picture. But I have yet to fully master the remote control, often taking a while to get to the program I want to view. I also have not as yet tried out the Blu-Ray player. I have appreciated the response of the Geek Squad when I had a question about the sound controls.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome TV! The picture quality is like looking out a window when watching 4K productions. We have a Sonos sound system, so I cannot speak to quality of the TV sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent Performance, Needs More Streaming Apps

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the living room. Many quality and useful options and features. The sound from the built-in speakers is impressively good and the dialogue voices are clear. The picture quality is excellent. Cons are that it may take a while for LG to reach deals with app suppliers like HBO Max and Discovery+ which are still not available in LG's WebOs at the time of this writing.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      UPDATE: HBO Max is now available in the LG Content Store and is accessible to TVs with a webOS4.0/4.5/5.0/6.0. ^Daphane LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best TV in the world

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I bought 4 tv before get this one. But none was so perfect picture as this one. Worth every penny. This is the Best tv in the world. At least until now

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, quality and value for the money. My service was excellent at the Murfreesboro store as well employee was very helpful in helping me get it loaded in the back of my truck

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture quality. Love watching in sports mode. Thin unit. I love the built in app features. I really love this television and the picture quality while watching movies and sports.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV, okay to buy earlier models

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! The best quality and pretty good features. The built-in web apps have good sound and picture quality, but it really shines with a 4K blu-ray player or newer game console.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Would Buy Again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love LG. Can't go wrong with this unit. It is fairly easy to learn the apps (though all brands seem to over complicate things). Picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Simply amazing TV!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we chose this TV...our salesperson, Angel, made our decision very easy!! The picture is absolutely fantastic and, coupled with the LG sound bar, brings a whole new TV experience to life,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I've owned to date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my LG OLED. Awesome picture and even without a sound bar, sound is pretty decent. Will probably invest in a sound bar in the future. The Geek Squad service was awesome. Made set-up a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    I Expected Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV, but I am a little disappointed in the picture. It seems like a lot of work has to be done to get the most out of this TV, which is not exactly what I expected when I spent so much money on this purchase. Overall, it looks great when streaming movies and series through the TV itself (apps), but the picture for cable TV, primarily sports, is not great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best everThe quality for the price that I pay shipping was a nice surprise it was delivered to my front door safely and broken inbox quality a picture so good it feels like you’re actually there

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best, best, best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing!!! I wish I had purchased the 75inch. The picture is fantastic and it syncs to whatever you need. No use for streaming devices when you have the best smart tv on the market!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing gaming TV for Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best TV I’ve ever owned. Paired with a Series X games look phenomenal at 60 or 120fps. Should be getting a firmware update to allow Dolby Vision gaming at 120fps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Haven’t had a chance to to use PS5 but the picture is great. Watched 4K movies and played PS4 games. Had to do minor adjustments for my liking picture quality mode and sound mode.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG CX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I originally bought the Sony X900H and ended up returning it for the 65” CX. The LG makes the Sony look like an original am Game Boy :)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Extreme lack of user information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, the worst user manual I've ever tried to use. No list of in/out connections or diagram showing where they are. Tried LG website, no help. Something that would have been nice to know before driving to pickup, is this type of flat screen should not be transported flat, shipping has lots of warnings must be moved in vertical position.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv you can buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv money can buy. Period. Picture is simply second to none and easily justifies the steep price tag. Even the speakers are incredible, putting low to mid range sound bars to shame.

    I would recommend this to a friend