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Customer reviews

Rating 4.7 out of 5 stars with 511 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-511 of 511 reviews
  • Rated 5 out of 5 stars

    The best picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best television I’ve ever owned. The picture is so clear it almost looks like you are right there with the characters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 4k TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding images and operationality! How could I live this long without?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing super bright OLED TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black levels are amazing. The picture processor is great. OLED is as bright as LCD !! Love the magic remote. Definitely will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go-to TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work at Best Buy, sometimes selling TVs. I really like the more natural feel of the G3's palette out of the box, as opposed to its Sony and Samsung counterparts. If someone gave me an unlimited budget and told me to buy a TV that I could acquire today, my only thought would be as to which size G3 I could get.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Thank you for sharing your positive feedback about the LG G3 TV! We're glad to hear that you appreciate its more natural feels. The LG G3 OLED TV offers impressive picture quality and a user-friendly interface, making it a great choice for your living room. Thank you for your support as a Best Buy employee! -Francine LG

  • Rated 5 out of 5 stars

    Fantastic Purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is fantastic! Beautiful reception, absolutely no glare in a sun filled room, easy to operate and excellent sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv and quality i love lg im a lg member i have my fridge and tvs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Read The Reviews!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before spending thousands on these LG TVs, read the negative reviews! From multiple reviews across the internet, these TVs appear to have burn in issues as well as wifi issues. Our LG we spent over $5k on is basically useless due to the burn in. Yes, we can always use an Apple TV or Roku for the apps, but an expensive TV like these shouldn’t call for that. Yes, these TVs have impeccable picture quality and colors, but be warned, it is not if but when you will have issues. Look at other close competitors!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LG 65" G3 Stand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the G3 today as they were running a promotion that included a regular stand in addition to the wall mount. I cannot wall mount this tv so the stand was important. I asked the salesman at least twice that the desk stand was included and he said yes. Well I get home unplug my old tv and mess of wires open the box and no stand. Go back to the store and said they didn't have any but could order it but no idea when it would come in so TV was unusable for me. I offered they replace it with a Sanus stand but would charge me full price. I stated I thought it should be free but offered to pay half the $170 for the stand or I would return the TV. So in their corporate brilliance they said they couldn't do it so I boxed up the tv and brought it back which they will have to now sell as open box and take a much bigger hit then splitting the cost of the stand. Still love this model but not sure I will ever buy from Best Buy again.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for reaching us. I am so sorry to hear that you had a disappointing experience with your purchase of the LG OLED65G3PUA TV. I can understand how frustrating it must have been to not receive the desk stand that was promised to you, especially after being assured multiple times by the salesperson.

      As an LG representative, I want to acknowledge that this is unacceptable behavior and apologize for the inconvenience and disappointment caused. We value our customers and strive to provide the best possible shopping experience. In this case, we fell short of that standard. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 1 out of 5 stars

    Wifi Connectivity & Dead Pixels

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve owned this TV for just over 90 days, and from the start, we experienced major issues with the WiFi connectivity, constantly having to reboot the TV just to stay connected. Now, we've noticed dead pixels appearing in the bottom left corner of the screen. While this is happening within the first year, it’s worrying, especially since I’m concerned about replacing it with the same model and facing similar problems after the warranty expires. Buyer beware – these issues are not what you'd expect from a supposedly quality product. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Alexandria. Thank you for sharing your experience with us regarding the LG TV (OLED65G3PUA) model. We understand your concern about dealing with WiFi connectivity issues and the appearance of dead pixels, especially within such a short time frame. We strive to provide high-quality products and exceptional services exceeding our customer's needs. As a first step, we recommend checking your WiFi router settings or moving the router closer to the TV to see if that improves connectivity. For the dead pixels, it would be great to run the pixel refresher feature in the settings, as this can sometimes help address the issue. For more help, visit the following links: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711 and https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-pixel-outage-or-colored-dots-on-screen--20150933240306. If you need further assistance, please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience and look forward to helping you resolve these concerns. ^Juvy LG

  • Rated 1 out of 5 stars

    Worse Samsung TV i have ever had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV keeps cutting off to screen optimize back to back. While watching football, ball disappears during pass. Very disappointed

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for bringing this to our attention. We are sorry to hear about the issues you are experiencing with your TV. We understand how frustrating it can be when you are trying to enjoy watching your favorite sports and the screen keeps cutting off for optimization. It must be disappointing to miss important moments like a pass during a football game. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 1 out of 5 stars

    I ordered it but

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it but they never could delivery it. Waited almost 1 month. Finally had to cancel it. What is the problem with Best Buy?

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Bill. We apologize for the inconvenience you experienced with the delivery of the LG OLED TV (OLED65G3PUA) model. We understand how frustrating it must have been to wait for almost a month and ultimately have to cancel your order. We strive to provide excellent service and timely deliveries. We apologize for falling short of your expectations in this instance. Your feedback is important to us, and we will investigate this matter to ensure that it doesn't happen again in the future. If there's anything else we can do to assist you or if you have any further concerns, please reach out to us on social media @LGUSSupport so we can help you further. We are here to ensure your satisfaction and provide any support you may need. ^Juvy LG