Customer Ratings & Reviews
- Model:
- OLED65G3PUA
- |
- SKU:
- 6535928
Customer reviews
Rating 4.7 out of 5 stars with 507 reviews
(507 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the 65" Class G3 Series OLED evo 4K UHD Smart webOS TV's picture quality, brightness, and ease of use. Many appreciate its sleek design and the effective wall mount. However, some customers express dissatisfaction with the remote control and the lack of a stand. The overall consensus points to a visually stunning TV with some minor usability drawbacks.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Fantastic Purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television is fantastic! Beautiful reception, absolutely no glare in a sun filled room, easy to operate and excellent sound.
I would recommend this to a friendRated 5 out of 5 stars
Nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv and quality i love lg im a lg member i have my fridge and tvs
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Read The Reviews!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before spending thousands on these LG TVs, read the negative reviews! From multiple reviews across the internet, these TVs appear to have burn in issues as well as wifi issues. Our LG we spent over $5k on is basically useless due to the burn in. Yes, we can always use an Apple TV or Roku for the apps, but an expensive TV like these shouldn’t call for that. Yes, these TVs have impeccable picture quality and colors, but be warned, it is not if but when you will have issues. Look at other close competitors!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We're deeply sorry to hear about the challenges you've encountered with your LG OLED TV (OLED65G3PUA) model. It's truly disheartening to learn about the burn-in and Wi-Fi issues you've experienced, and we understand the frustration this has caused. To obtain more details on your LG unit, you may visit the following links: https://www.lg.com/us/experience-tvs/oled-tv/reliability and https://www.lg.com/us/support/help-library/troubleshooting-your-internet-connection-tv-CT10000018-1426626051711. If you require further assistance on your product, please send us a private message on Facebook or X (Twitter) using @LGUSSupport, and our dedicated team will be more than happy to assist you further with resolving these issues. ^Juvy
Rated 1 out of 5 stars
LG 65" G3 Stand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the G3 today as they were running a promotion that included a regular stand in addition to the wall mount. I cannot wall mount this tv so the stand was important. I asked the salesman at least twice that the desk stand was included and he said yes. Well I get home unplug my old tv and mess of wires open the box and no stand. Go back to the store and said they didn't have any but could order it but no idea when it would come in so TV was unusable for me. I offered they replace it with a Sanus stand but would charge me full price. I stated I thought it should be free but offered to pay half the $170 for the stand or I would return the TV. So in their corporate brilliance they said they couldn't do it so I boxed up the tv and brought it back which they will have to now sell as open box and take a much bigger hit then splitting the cost of the stand. Still love this model but not sure I will ever buy from Best Buy again.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. I am so sorry to hear that you had a disappointing experience with your purchase of the LG OLED65G3PUA TV. I can understand how frustrating it must have been to not receive the desk stand that was promised to you, especially after being assured multiple times by the salesperson.
As an LG representative, I want to acknowledge that this is unacceptable behavior and apologize for the inconvenience and disappointment caused. We value our customers and strive to provide the best possible shopping experience. In this case, we fell short of that standard. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Rated 1 out of 5 stars
Wifi Connectivity & Dead Pixels
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve owned this TV for just over 90 days, and from the start, we experienced major issues with the WiFi connectivity, constantly having to reboot the TV just to stay connected. Now, we've noticed dead pixels appearing in the bottom left corner of the screen. While this is happening within the first year, it’s worrying, especially since I’m concerned about replacing it with the same model and facing similar problems after the warranty expires. Buyer beware – these issues are not what you'd expect from a supposedly quality product. Would not recommend.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Alexandria. Thank you for sharing your experience with us regarding the LG TV (OLED65G3PUA) model. We understand your concern about dealing with WiFi connectivity issues and the appearance of dead pixels, especially within such a short time frame. We strive to provide high-quality products and exceptional services exceeding our customer's needs. As a first step, we recommend checking your WiFi router settings or moving the router closer to the TV to see if that improves connectivity. For the dead pixels, it would be great to run the pixel refresher feature in the settings, as this can sometimes help address the issue. For more help, visit the following links: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711 and https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-pixel-outage-or-colored-dots-on-screen--20150933240306. If you need further assistance, please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience and look forward to helping you resolve these concerns. ^Juvy
Rated 1 out of 5 stars
Worse Samsung TV i have ever had
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV keeps cutting off to screen optimize back to back. While watching football, ball disappears during pass. Very disappointed
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. We are sorry to hear about the issues you are experiencing with your TV. We understand how frustrating it can be when you are trying to enjoy watching your favorite sports and the screen keeps cutting off for optimization. It must be disappointing to miss important moments like a pass during a football game. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Rated 1 out of 5 stars
I ordered it but
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered it but they never could delivery it. Waited almost 1 month. Finally had to cancel it. What is the problem with Best Buy?
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Bill. We apologize for the inconvenience you experienced with the delivery of the LG OLED TV (OLED65G3PUA) model. We understand how frustrating it must have been to wait for almost a month and ultimately have to cancel your order. We strive to provide excellent service and timely deliveries. We apologize for falling short of your expectations in this instance. Your feedback is important to us, and we will investigate this matter to ensure that it doesn't happen again in the future. If there's anything else we can do to assist you or if you have any further concerns, please reach out to us on social media @LGUSSupport so we can help you further. We are here to ensure your satisfaction and provide any support you may need. ^Juvy

























