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Customer reviews

Rating 4.7 out of 5 stars with 364 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 364 reviews
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was open box in excellent condition. Let me start by saying first of all i got the tv and it didnt come with the remote control that goes with the tv. They couldn't find it they end up giving me a universal remote (Red Flag) so i had them put the tv up and the installer proceeds to pull up the setting and the tv has over 3000 hours on it ( really high for excellent) and on top of that the advertising of LG is burned into the pixels you can see an entire marketing ads in the background. Horrible open box experience! They are on the way to get this tv tomorrow. Definitely buying new . By the way the tv was over $1,500 bucks .lesson learned!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there! We appreciate you sharing your experience with the open‑box LG OLED TV. It sounds like the missing remote, high usage hours, and visible image retention made this purchase far from what you expected, and we understand how important it is to receive a unit that meets the condition advertised. We’d be glad to take a closer look into this situation and help you get the right support.

      If you’d like further assistance, please feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can review the details with you.

      You can also explore helpful OLED TV resources here: https://www.lg.com/us/support/help-library LG

  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    LG G5 absolutely beautiful!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple problems with a previous tv purchase at Best Buy I decided to stay with an LG TV … unfortunately the delivery guys didn’t know how to set the tv up on a stand … so they left it sitting face down on the bed … unfortunately they left it sitting on the power cord and when the tv was turned on the right side of the screen was scrambled. Luckily I’m familiar with LG and used its self pixel cleaning and the problem eliminated (see before and after pictures) there were a lot of problems with product - delivery because the sales guy simply hit the wrong button but Best Buy made it right after a very frustrating month of problems. I recommend becoming a member of geek squad! This TV IS Amazing! Especially the self cleaning pixelation! A++

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    LG G5 TV - High Speed Gaming Excellence

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the LG 65" G5 TV for movie watching & very specifically for fast paced FPS gaming while still being capable of an absolutely stunning 4K picture. Overall I am very happy with this TV (so far) & would purchase this same TV again. PRO's: *High speed gaming is incredible. *Gaming dashboard is a nice feature. *Picture is absolutely amazing. *All HDMI ports are high speed. *Nice looking TV, very thin CON's: *No included owners manual with TV, it has to be downloaded. While a digital version is a nice option, an included hardcopy is preferred. *The remote is 'minimalist' & very generic for a TV at this level, but does work properly. *Would not work with my older expensive premium HDMI cables that I was using with my older LG OLED TV, I had to buy all new HDMI cables.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Panel, Horrible OS/Features, Useless AI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never be connected to the internet and will never be set to anything other than film-maker mode. I updated the firmware via USB because this model had problems with the stock firmware. It's a big TV, the picture quality (in film-maker mode) is good. I can't speak for the other display modes, yuck @ all of that. The mounting system works well, but was poorly explained in the documentation. I hadn't upgraded TVs in over 10 years so it was a good step up in terms of picture quality and so forth. I don't know that I would ever recommend connecting these spy-devices to the internet. The operating system and interface leaves much to be desired. It's ok, set it up once, and then you can never deal with the TV settings again thanks the HDMI E-ARC and a good receiver. Thankfully, a lot of the most offensive settings (motion smoothing and so on) can be turned off. The menus are not particularly intuitive, and like all TV manufacturers they use made-up LG-specific words that they presumably copyright to describe general picture settings. I would never tell someone to buy an expensive TV, because the value just isn't there for folks who watch general streaming shows and sports. I wanted the best picture quality for movies, and to get that I have to fight with the manufacturer's desire to insert garbage at every turn. NO THANK YOU, TO: AI features, frame smoothing, and the rest of that crap. Film-maker Mode Forever! just make a good panel!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 65" model. The TV is incredibly bright. I had a CX before this and operating the G5 is a piece of cake. 4k Video is impressive. I've read complaints regarding colors and imaging but i haven't ran into any of these. PS5 games pop on this TV. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Best TV with a catch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my LG E8. It does for the most part live up to the pre-release hype from reviewers. I use it for streaming, 4k UHD blu rays, PS5 and a Nintendo Switch. It greatly improved the picture quality in my Nintendo Switch (with the right settings and NOT game optimizer mode for SDR content). After owning this TV for a couple days, i have zero need or desire to go with a mini led or other type of TV. This sucker is bright and the color volume at bright levels is insane for an OLED. Here’s the two things that really really bother me thou. The new remote is absolutely terrible. I can’t stress that enough. They took buttons off of it that were incredibly useful, like the input button! The software interface is also terrible. It’s cluttered and you have to navigate that mess to change inputs on the TV, because again, the remote doesnt have a button! I almost docked this a star because of how annoying these two things are for the price you pay for this TV. However, when you are watching a movie or gaming, you will not find a better experience elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Oled quality

    Rated 5 out of 5 stars

    Incredible Picture Quality in a Sleek Design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning OLED picture quality with deep blacks, vibrant color, and sharp detail. Smooth performance, an easy to use interface, and a sleek wall mounted design that looks premium in any room.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV to upgrade from the first Samsung OLED. The picture and brightness of this tv is amazing. And the fact it sits flush against the wall was the perfect selling point I needed to get my wife to agree to buy a new TV

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    The LG EVO G5 delivers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG EVO G5 is hands down one of the best TVs I’ve ever owned. From the moment you unbox it, the sleek design and ultra-thin profile exude premium craftsmanship. It mounts nearly flush to the wall, transforming your living room into a modern gallery. What truly sets the G5 apart is its picture quality. The OLED evo panel delivers breathtaking color, deep inky blacks, and exceptional contrast. Whether you’re watching a movie in Dolby Vision or playing games in 4K HDR, the visuals are incredibly vibrant and lifelike. Even fast-paced scenes are smooth and detailed, thanks to the 120Hz refresh rate and LG’s top-tier motion handling. Gaming on this TV is phenomenal. With HDMI 2.1 support, low input lag, G-SYNC and FreeSync compatibility, it’s a dream setup for next-gen consoles and PC gaming. WebOS is smarter and snappier than ever, and the Magic Remote makes navigating streaming apps effortless. LG’s AI Picture Pro and sound enhancements are genuinely impressive, often eliminating the need for a separate soundbar in smaller spaces. Overall, the LG EVO G5 is a premium OLED experience that exceeds expectations in every category—design, performance, and user experience. If you’re on the fence, just go for it. It’s worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Oled quality

    Rated 5 out of 5 stars

    Impressed with the LG G5 !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many TV's and this LG G5 has to be one of the best TV I have had . The TV is in a room that has skylights , a sliding glass door and a few windows and its the TV is bright enough to handle a bright room with no problems .I have to say I'm very impressed .Th only thing I had to get used to is the remote but after using it for a couple of days its fine.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Decent but not wowed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Decent picture. The lack of a stand is ridiculous. Heat is what scrapped my last LG tv so mounting it flat to a wall was out of the question.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    LG G5: Bright, Reliable, Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the LG 65" CX to the new 65" G5, and the difference is stunning. Brightness levels are dramatically improved, vivid and punchy without sacrificing detail. HDR performance and color accuracy are exceptional, delivering a truly immersive viewing experience. The response time is lightning fast, making it a dream for gaming. Movie watching on the G5 is a standout experience. Scenes feel more cinematic, with deep contrast and rich detail that pull you in. Compared to other brands like Samsung, the G5 stands out as a more reliable choice. LG’s consistency in picture quality, gaming performance, and overall refinement makes this model easy to recommend. If you're looking for a premium TV that delivers across the board, the G5 is absolutely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Clear, crisp, and bright.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG G5 is as good as advertised. I replaced a 10 year old sony led, which at the time, was best in class. This new oled is much brighter, and has better color development. The picture almost looks 3D. Picture is clear and blacks look great. Sound is okay, but would suggest a sound bar or home theater. The only negative I had is I’m. It a dan of the LG magic remote. It works great but doesn’t have a number pad, which for me is aggravating. The remote expects the user to use voice commands to navigate a majority of the functions. It works, but I prefer a physical keypad. I had the Geek squad install the tv. They did a great job , and were patient as I had a number of questions about how to operate things.

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Picture quality

    Rated 5 out of 5 stars

    What a game changer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was replacing a similarly sized tv from a competitor brand that had been nothing but trouble from day one. Set up was incredibly easy, picture quality has blown me away. The deepness of the black is like nothing I've seen before and regardless of any glare in the room, the tv looks great from all angles. I think the ultimate though was when my wife commented on how good the picture looks, as this is something that she generally doesn't pay attention to or comment on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this and paired it with the S90TR sound bar. Picture and cinema quality sound are amazing. Gaming on my PS5 is pure bliss. The WOW orchestra feature is seamless and just perfect. It’s a pricey set up, but it’s worth every penny. No complaints except I had to get a stand because it only comes to the wall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Picture quality

    Rated 5 out of 5 stars

    LG OLED G-Series 65-Inch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG G5 delivers absolutely breathtaking picture quality with deep, perfect blacks and vibrant, lifelike colors that make movies, sports, and games look spectacular. Whether I’m streaming my favorite shows or gaming, the G5 truly impresses with its smooth performance and premium visuals.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    LG is number #1 in my opinion.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the whole process in buying this tv. From talking to the salesman to the delivery and setup.This is my first LG tv and I am blown away by the picture quality and design of this tv. I would definitely recommend this tv and look forward to buying more LG products.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    The G5 factor… a game changer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG G5 65” is a game changer for me. I’ve waited a long time to buy an OLED and this is THE one. It’s bright enough for any room and has the black level and shadow detail you need for a theater room. It can do it all. It has a wider color gamut, higher NIT’s more color saturation and the screen uniformity is unmatched. Unlike Samsung, it has Dolby Vision. You can’t beat DV for movies and Netflix. The remote is a letdown and continues to be LG’s proprietary RF style. There’s an HDR bug for gamers causing posterization and banding. it was a problem for Dolby Vision but that’s been patched. The HDR patch is supposedly coming in July. I can’t say enough about this TV for DV format viewing. Equally amazing is HD streamed content. The SDR presentation is the best I’ve see. Big step up here from my 2018 era Sony. It will be tough to leave OLED after this.

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Brightness

    Rated 5 out of 5 stars

    LG G5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 65” Class G5 Series OLED evo AI 4K UHD Smart TV (2025) is a premium display that sets a new standard for OLED performance, offering breakthrough brightness with its Brightness Booster Max technology, stunning color accuracy, and perfect black levels. Powered by the Alpha 11 AI Gen 2 chip, it delivers ultra-smooth 4K 165Hz gaming with low input lag, plus a redesigned AI-powered webOS interface and a sleek One Wall Design that mounts flush to the wall. It’s ideal for both gamers and home theater enthusiasts, though the lack of DTS support, some minor early software quirks, and a downgraded remote may disappoint a few. Overall, it’s a top-tier TV that combines cutting-edge display tech with smart features, making it one of the best OLEDs of 2025.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Oled quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best OLED and TV on the market! I can from and LG CX OLED that was pushing almost 5 years old which I thought looked amazing already. Comparing it to this though my old TV looks dulls and muddy compared. This is searingly bright to the point that I actually have to turn the brightness down at night sometimes lol. LG knocked it out of the park with this one like they never have befor!

    I would recommend this to a friend