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Customer Ratings & Reviews

Your price for this item is $559.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 375 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 65" Class - LED - UJ7700 Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality and affordable price. Many users have praised the excellent picture quality, with some even describing it as "extremely good." The TV's user-friendly design and easy setup process have also been well-received, with customers appreciating the straightforward installation and mounting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 375 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This picture is outstanding and is great for movies and sporting events

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ease-of-use quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magical mode is awesome qualities nice great Picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love this tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv! It’s amazing for our family nights!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it can’t stop watching the tv and is very clear

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    very nice tv ...great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture options....great quality............

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and features. Best bang for the buck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good TV with terrible apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television itself is great but the smart TV platform that LG uses is pure garbage. Nothing is up-to-date, most of it crashes out constantly, etc. If you're buying an LG TV go ahead and factor in an Apple TV or Roku cuz you're gonna need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Stepfather's retirement apartment. Both LG tvs are beautiful & operating perfectly. re FREE Geek Delivery-Customers should be reminded at purchase "FREE Delivery" by GEEK Squad means NO removal from boxes and NO setup. No Problem. I happen to be a Geek myself. ;-) Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size good pic heavy. Bad os 4k netflix yay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason this is not a 5-star review is the first TV that we got the sound did not work on it. Best Buy was great at bringing a new one out and taking the old one that didn't work away within one weeks time. New one has had no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K baby!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did I but of research on this TV and saw it got just below average grading. It was open box and a good deal so I went ahead and purchased it. Couldn't be happier for the money, 4K looks great to my eyes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture/ tempremental with ports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product but does have issues when tv turns on picking up certain ports. Each time we go to play PS4 it will tell us nothing is plugged into port. Have to play with cord to get it to recognize. TV is hanging on wall and not being moved or touched in between uses.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good tv for the price but had allot of issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture was horrible when it was on cable. The sound sucked, you couldn't understand anything no matter how loud you put the TV ,with out a sound bar. And every time you turned the TV off/on, it would reset all the settings for color, picture, etc. But it had allot of perks that no other tv had. Like web os. You had every setting underman you could think of and it could be doubled as a computer Expandable memory and lg had there own net work with over 500 channels. they are really cool. So I gave it 3* because for the price at 65"it was definitely a decent deal. You get what you pay for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Repeated problems. BB and LG refuse to exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the picture and sound are great I have had the same issues since the purchase. BB and LG both refused to do an exvhange even though it states if the problem is repetive they would. Ihave had repairmen out to my home numerous times to fix a connectivity issue. The tv repeatedly loses or fails to connect to supported apps like Netflix and Hulu, amongst others, and the tv cast feature (casting from tablet or other device) seldomly works. They have reolaced the motherboatd twice aling with cables and other reairs. Do not buy this product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gorgeous screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after much research I felt LG had the best reviews at my price range. It come with Netflix, amazon you even stream stuff off your phone to the television. The 4K quality is phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for use in our new home and can not wait to get it installed! Read many reviews and talked to our son before buying and everyone said it was well with the money !

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 1 out of 5 stars

    Good tv for the price, but flawed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to buy a new 55" or larger tv. I preferred a Sony and was talked into comparing it to the Lg model uj7700. The Sony 930 had a much clearer picture, color and refresh rate. But I made the discussion based on the BB sales rep. I purchased the open box model because there weren't any other available models. I later found out this model had been discontinued. I am very dissatisfied with my purchase and will be returning this television for an up grade.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks so much for the excellent review. Such information really helps our R&D team understand our customers and what it takes to make you happy. We greatly appreciate the feedback and we are sorry the TV did not meet your expectations. ^CP LG

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product in the service for outstanding I would recommend Best Buy to anybody that needed to look for stuff the TV I bought was just extraordinary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent in every way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this LG screen is performing brilliantly. I also had to purchase a sound bar because the screen's internal speakers needed a lot of help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV. Nice feature is Bluetooth connectivity, so I could run through my amplifier, eliminating the need of purchasing a sound bar.

    I would recommend this to a friend