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Customer Ratings & Reviews

Your price for this item is $559.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 375 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 65" Class - LED - UJ7700 Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality and affordable price. Many users have praised the excellent picture quality, with some even describing it as "extremely good." The TV's user-friendly design and easy setup process have also been well-received, with customers appreciating the straightforward installation and mounting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-375 of 375 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AWESOME TV - VERY USER FRIENDLY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had mistakenly bought another brand tv, but quickly went back & exchanged it for this LG tv. We purchased this tv in a 42" about 1 year or so ago & we enjoyed that one so much, but now we wanted a larger screen tv (65 inch), so we decided on the other brand tv, when we got it home, it was terrible especially for a major name brand tv, the picture was milky & fuzzy, needless to say we took it right back to the store & realized that they had our LG in a bigger screen (the 65" tv that we were looking for). Well, needless to say we jumped on it, because it was $700.00 off, plus we knew from our other LG that it HAD to be an AWESOME picture quality like our 42" LG. We had it delivered & plugged it in, WOW and I mean WOW, what an AWESOME TV all round. The picture quality is AWESOME, the setup, was so EASY, there are so many different picture things to get into if you want to FINE TUNE the picture. The sound is GREAT especially for not having any speakers hooked up to it. You can't go wrong with this TV, its CLEAR, CRISP, AWESOME in every way, the BLACKS are DARK BLACK, the WHITES are BRIGHT WHITE, the colors are so VIVID (note: make sure you TURN OFF the energy saving, because that will effect the VIVIDNESS & BRIGHTNESS of your tv if you don't turn it off). We are so glad that we found the LG in the larger screen. The quality & picture quality of this tv is AWESOME and close to the look of the OLED, for less than half the money of the OLED. The price is great too, we bought ours for $943.00 + tax (on sale) marked down from $1700.00. The reason for sale price is the new 2018 TV's are coming in soon. This is a great price for such an AWESOME TV, you won't be sorry. Happy viewing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    lg 65 uj770

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my tv got delivered and found a crack on the screen bummed out

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We apologize the product arrived damaged. For best assistance with return information, we recommend reaching out to Best Buy directly. Their phone number is 1-888-BEST BUY (1-888-237-8289). ^CP LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good set with fantastic picture quality. I watched Daredevil in Dolby Vision and the clarity, detail and color were top notch. I would rate this tv as good as most Samsung's, if not better. While it's no OLED, it certainly holds up quite well considering the price point. The smart aspect is a lot of fun with the magic remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV/Good Value Pros - Good Picture Good Sound for built in speakers Low Energy use Fast Smart features Cons - Not the best picture from all angles. Suggest a swivel stand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung Rules

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great picture. Delivers all that it says! very easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Error in specs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 65 inch version DOES have an optical audio out. I'm using it. Picture great. Sound good. Optical out to home theater is excellent! The picture rocks out even on an old show like Andy Griffith over Netflix. Netflix loads in seconds! Super fast. (I'm using a wired internet connection) When wall mounting, the TV center is a few inches higher than the center of the rocketfish full motion mount.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is good for price. I saw issue with loading Netflix, it takes a while to load and then first time always show me errors. This is the most annoying part of it. Picture quality is good but I had to get a sound bar for enhancing sounds. I might have to spend money on getting a roku or amazon fire stick.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv good Picture sound quality is good overall it’s a really good TV David colors

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complains about this tv. Picture and sound is great. LG interface in my opinion is so much better compared to our Samsung tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture clear. Good size good viewing from far away

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi stopped working under 2 yrs and I had to be using my xbox to make it smart again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    LG: worst customer service ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv delivered promptly but upon setting up noticed that we received 2 A feet and no B. Called LG and was told they could get us a new part in 7-10 days and that they do not expedite or ship overnight for anyone even when it’s their mistake. Plenty of options at this price point - buy from a company with better customer service.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook www.facebook.com/LGSupportUSA so we can get more info and see what we can do. ^CP LG

  • Rated 2 out of 5 stars

    loved the picture and sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved the tv wouldn't recommend it. bought new and should of got the extended warranty. only lasted 14 months, and this was when they were released so it cost 1500. when shopping for a tv always plan to add the extra warranty in the cost you will be happy later when it breaks

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook www.facebook.com/LGSupportUSA so we can get more info and see what we can do. ^CP LG

  • Rated 1 out of 5 stars

    Do you like dark streaks?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticed dark vertical bands in picture, called authorized service. Technician agreed doesn’t look right, contacts LG. LG sends back an email saying that’s a feature of how the screen works and most people wouldn’t notice. Now I have a tv that I can barely watch cause I see these streaks that according to LG no one else will see. DO NOT BUY any U7700 series units.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If you feel like the issue needs to be addressed further, please don't hesitate to reach out to our support team on Twitter via @LGUSSupport or on facebook at www.facebook.com/LGSupportUSA ^CP LG

  • Rated 1 out of 5 stars

    Want to give it 0 stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid almost $4,000 for my 65” 4K LG. After 15 months it now has very seious burn in. If you like watching a channel that has a banner DO NOT BUY THIS TV. Wish I could be part of a Class Action Law Suit. LG says they are not responsible and do not have a fix. Don’t waste your time buying a tv from this manufacturer!!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks for sharing your feedback. We take our consumer feedback into consideration for research, design, and growth opportunities. I will be happy to pass along this information to our Design Team. Please feel free to reconnect with us directly should you have any other questions or concerns via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG