Customer Ratings & Reviews
- Model:
- 65UK6090PUA
- SKU:
- 6290164
Rating by feature
- Picture Quality
Rating 3.4 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 3.5 out of 5 stars
Customers are saying
Customers recognize the 65" Class LED UK6090PUA Series 4K UHD TV for its exceptional picture quality and reasonable price. Many users are pleased with the easy setup process and the excellent sound quality. However, some users have concerns about the limited number of HDMI ports, brightness levels when viewed from the side, reliability issues, screen issues, and the lack of a universal remote control.
This summary was generated by AI based on customer reviews.
So far - so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not one to rate TVs - just an average person. This was an ok purchase that satisfies. My rating is to get Best Buy points.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Good basic 4K tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as LG OLED, or Samsung Q series, obviously. You get what you pay for.
No, I would not recommend this to a friendCan’t seem to work it to add Channels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was a smart TV but I can’t seem to add channels like showtime HBO FX
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is very important to us. I hate to hear that you are unable to add your desired channels to your television. I can understand how frustrating this may be for you. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Sound not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar I bought with TV is not very good. Wished the salesperson had recommended the universal remote with this
No, I would not recommend this to a friendPicture is dark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this TV is abnormally dark. No matter what adjustments are made in the settings, the picture is still dark. There is nothing vivid or clear about this TV. We purchased this product to go side by side to another LG that was purchased in April 2015. The difference in picture quality is quite noticeable. Something else to consider when purchasing this from Best Buy is that the return period is only 14 days. I don't think it is that short of a time frame with other retailers.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, I hate to hear you were not satisfied with the television you purchased. If we can assist you in any way, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ
Not bad for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No LED Backlitting appears on this TV. Screen seems a bit dark. Besides that, nice TV
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi Kcam, thank you so much for the feedback. If we can assist you in any way, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ
LG TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV works well, however, the picture is not is clear as a previous LG TV I owned.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. I hate to hear you are not satisfied with the functionality of your TV. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
It’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It ok thought is was a smart tv I could hook up to my I phone WIFI
I would recommend this to a friendfirst and last LG tv purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv pedestals are flimsy at best so you better plan on hanging this on the wall this tv is three months old and works about 50% of the time. it will turn on and just have a blank, dark blue screen. per youtube this is common with LG TV's and it needs the motherboard replaced. While it appears to be a DIY project, it shouldn't be something I have to mess with for a new tv. presently the tv sits on the floor while I can rely on my 10 year old Panasonic.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com
Again, thank you for sharing your feedback about your TV and we hope to help you get this resolved together.
Too simple
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult fine tuning. Ambiguous set up Limited options for set up
No, I would not recommend this to a friendJust got delivered and TV is not working at all..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seeing horizental and vertical lines on screen..Its bad experience with LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for my review. I hate to hear that your television was delivered damaged. I can definitely understand how frustrating this may be for you. If there is anything we can assist you with please feel free to reach out to us via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Too dark for hard of seeing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv pits picture out too dark. Can't even manually adjust it.
No, I would not recommend this to a friendHonest Review.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Go ahead and just break the tv yourself before the warranty is up.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Nick, I can understand how frustrating it would be to have issues with the TV you recently invested in and we appreciate you reaching out. If there is anything I can assist you with, please contact us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
It’s ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok. They want a lot of words in this spot.
No, I would not recommend this to a friendNot up to my expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t impressed with anything on this tv except the price. I bought cheap and got what I paid for that’s for sure. Picture wasn’t clear and sound was average. Definitely would need a sound bar. This would be a good tv for basement if it’s not the primary tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mine was broken. I returned and got a Samsung instead.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is very important to us. I hate to hear that your television was broken after purchasing resulting in returning the unit. I can understand how frustrating and inconvenient this situation may be for you and I would be happy to help. If you are in need of any additional assistance, feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Just OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the picture is average, not sharp ok
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Rick, thank you for your review it is very important to us. It is disheartening to hear that the televisions picture quality did not meet your expectations. I can understand how frustrating this may be for you and I would be happy to help. If you are in need of any additional assistance, feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
12 Days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well it worked great for 12 days until it powered itself off while I was watching a show then continued to power on and off until I unplugged it . Just contacted BestBuy to have it replaced, hopefully this one won’t do the same. This is the first smart/LG tv I have ever owned, I should have kept my Element TV. I’m very disappointed!
No, I would not recommend this to a friendWent dim after a little over a year and now out of
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially the tv was fine except for an issue with connecting to wifi. That was pretty annoying but got around it by using chromecast. However after a little over a year (year and 2 weeks maybe), the tv got really dim. So dark that you couldn't watch anything. I called LG support but it was already out of warranty but luckily my credit card company's extended warranty covered most of the cost. Pretty crappy, the cost to repair it cost more than the tv itself.
No, I would not recommend this to a friendOnly lasted 1.5 months!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV from BestBuy.com and picked it up at the store the next day. Seemed great at first, but after a little over a month, we lost the picture and it no longer works. Still trying to get a service technician to come and see the TV for warranty service. It looks we'll be without a TV for at least several weeks! DO NOT BUY THIS TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is definitely not what we expect from our products. I can image how frustrating it is to purchase a television and have it stop working after a month and a half. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to assist you further. ^EJ