Customer Ratings & Reviews
- Model:
- 65UK6090PUA
- SKU:
- 6290164
Rating by feature
- Picture Quality
Rating 3.4 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 3.5 out of 5 stars
Customers are saying
Customers recognize the 65" Class LED UK6090PUA Series 4K UHD TV for its exceptional picture quality and reasonable price. Many users are pleased with the easy setup process and the excellent sound quality. However, some users have concerns about the limited number of HDMI ports, brightness levels when viewed from the side, reliability issues, screen issues, and the lack of a universal remote control.
This summary was generated by AI based on customer reviews.
Low end 4k tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it under the disguise of 120 refresh rate but it actually is only 60hz. Similar priced items from samsung are much better. LG TV app doesn't work on my pixel phone. On my other phone it only works as a remote. There is no cast functionality so you would need to buy additional chromecast device to make it truly smart tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .The LG - 65" Class - LED - UK6090PUA Series - 2160p - Smart - 4K UHD TV with HDR has a refresh rate of 60Hz and a TruMotion rate of 120. This model does support Screen Share and Content Sharing features. If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
Waste of money
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this unless you are just paying for rental for 2-2 1/2 years. The set was working fine. It never did have the best picture but suddenly without warning the screen stopped working. There was nothing I could do to bring the picture back and without that there was no way to troubleshoot it. Everything else seemed to be working fine. Had to buy another set and you can bet I did not buy LG.
No, I would not recommend this to a friendNot the brightest tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display was not as bright as I would imagine. I already changed different setting and it just gets worse. You get what you pay for .
I would recommend this to a friendBrand response from LGAnswers
Posted .Let's get you to the following article which will walk through adjusting this - http://www.lg.com/us/support/product-help/CT10000018-1432651636835-dark-or-dim-picture If this doesn't resolve the issue you are experiencing, our support team would be happy to help. Please reach out to a specialist via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP
THE INTERNET GOES OUT!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look up “LG not connecting to WiFi” and read what people have to go through! Our 55” won’t work and the 65” is starting to go!!! WHAT IS THE POINT OF A SMART TV IF IT DOESN’T WORK WITH THE INTERNET????? Most TVs go out just after they are out of warranty!!!! Buyer beware!!!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are having trouble keeping your TV connected via WiFi. You can troubleshoot issues with wireless connectivity from the following help article: https://www.lg.com/us/support/product-help/CT10000018-1426626051711-network-connection-issues If this doesn't resolve the issue you are experiencing, our support team would be happy to help. Please contact our Customer Support by any of the below options: Phone: 1-800-243-0000 Live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed had to return TV had a black line. Screen was also loose around the edges
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear the unit you received was damaged. We hope you continue to allow us to provide for your home entertainment needs. If you ever have any questions please don't hesitate to reach out to our support team on Twitter via @LGUSSupport, on Facebook at https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Terrible picture quality for dark scenes
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since we bought this TV we have always been sorely disappointed with the picture quality especially for dark or dimly-lit scenes. or series with particularly dark tone such as Harry Potter and the Prisoner of Azkaban or Game of Thrones are hard to enjoy because we can only see uneven blotches of black or gray. I guess you get what you paid for. I’ll update with pictures when I get a chance.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
Stay Away, Horrible picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spend a little more and get a tv with a better picture. Once hooked up, my wife and I made the decision to return it immediately. If you like sports, then this is not the TV for you. The lighting of the TV was dark as well. We opted to spend $400 more during the weekend of Black Friday and got a way better TV. We are satisfied!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear you are not satisfied with the television you purchased. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^EJ
Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a lot of problems with this TV. It restarts often. If it doesn't restart, I have to restart it to work.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com
Terrible TV w/ even worse customer service from LG
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a board in the screen went after 2 months. Spent roughly 20 hours of my time speaking with the useless folks at LG customer support to try and fix the issue. Eventually gave up and bought a Samsung. Simply avoid this and any other LG TV. If you have an issue, their CS is horrendous.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Picture too dark
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality was not great, was too dark . Love LG products thought it would be good
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let's get you to the following article which will walk through adjusting this - http://www.lg.com/us/support/product-help/CT10000018-1432651636835-dark-or-dim-picture If this doesn't resolve the issue you are experiencing, our support team would be happy to help. Please reach out to a specialist via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP
Not so smart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv does not connect to the WiFi no matter what I do
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is very important to us. I hate to hear of the trouble caused to you due to your television not connecting to your WiFi. I can understand how frustrating this situation may be for you and I would love to help out. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv for the price but picture definitely doesnt meet standards of a 4K TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is very important to us. It is terrible to hear that your television did not meet your expectations. I can understand how frustrating and inconvenient this situation may be for you and I would be happy to help. If you are in need of any additional assistance, feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Ok for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality isn’t great but for the price, you get what you pay for.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to heat that you are unsatisfied with picture quality. I appreciate your feedback. I would love to take a look into your case to see if we can help you find a solution. If we can assist you, please feel free to reach out to us via phone at 1-800-243-0000 or online with our Facebook page https://www.facebook.com/LGUSSupport or Twitter feed @LGUSSupport. I look forward to hearing from you. Thank you! ^BH
Sucks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible tv it drops Wifi all the time the chip needs to keep being replaced it’s a hassle and geek squad is a pain at the the physical swapping
No, I would not recommend this to a friendCRAP!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the tv for our wedding gift. Lasted a whole 15 days!!! Great right? Turned it on today backlight turns on no audio or video, tried using remote buttons to chage sources. Nothing. Completely bricked. Get a sony or a samsung, lg is just trash. Returning this tv tomorrow.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is not right! It is beyond frustrating to have issues with such a new unit! I would love to look into your case and help you find a solution. If we can do anything to assist , please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
This is an Experience review not a product review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The box and styrofoam packing were unharmed but the tv was completely destroyed. The screen had a very localized hit and was spider web cracked out from that point.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Zach, I am sorry to hear you are experiencing these issues with the television you purchased. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^EJ
First TV an HDMI went out after 5 days.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HDMI stops working after 5 days. This happened on BOTh TVs. We didn’t want to load the second tv up and return it so we kept it, but not happy with purchase or Best Buy customer service.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your TV. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
My LG smart tv stopped connecting to the internet.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problems with the wireless network on this TV. Always resetting and I have to keep resetting by turning on and off the TV.. That’s really annoying that this is a “fix.”. Other TV’s in the house work very well..
No, I would not recommend this to a friendPoor
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unreliable TV. Please stay away from this brand. as soon as I unpacked the unit they HDMI ports didn't work. I exchanged it for another one and 3 months later the unit went out.
No, I would not recommend this to a friendPoor picture very dark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture, picture was very dark. Adjusted setting to get it brighter , still wasn’t as bright as others in the store. Settings wouldn’t stay where we set them. Returned tv and got a different brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, thank you for your review it is extremely important to us. It is terrible to hear that your Television purchase did not meet your expectations. I can understand how frustrating it may be for the Television to not have great picture quality and I would love to help out. Please click the link provided for Television picture troubleshooting https://www.lg.com/us/support/product-help/CT10000018-20150350133130-menu-settings or reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH