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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1726 reviews

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Rating by feature

  • Picture Quality

    Rating 3.4 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 3.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class LED UK6090PUA Series 4K UHD TV for its exceptional picture quality and reasonable price. Many users are pleased with the easy setup process and the excellent sound quality. However, some users have concerns about the limited number of HDMI ports, brightness levels when viewed from the side, reliability issues, screen issues, and the lack of a universal remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,726 of 1,726 reviews
  • Rated 1 out of 5 stars

    Bad HDMI ports

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV 2 months ago and after the first 3 weeks, one of the HDMI ports stopped working. I called LG to have it serviced as a warranty item but have not had any luck so far in getting it repaired. Today, another port failed...buyer beware.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Jeremy, I can definitely understand your frustration with your HDMI ports going out on a brand new T.V. So that we can make this right, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ LG

  • Rated 1 out of 5 stars

    HDMI Ports

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDMI ports broke after 2 days. This is unacceptable. I will be sure to warn friends and family to stay away from LG products. I really don't have the time to take a big, bulky and heavy TV back to Best Buy only to get another piece of crap LG product.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Oh no! What you have described is far from what we expect and I would be more than happy to assist. I can understand how frustrating it would be to have issues with the HDMI port on the UK6090PUA you invested in 2 days ago. If you would, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB LG

  • Rated 1 out of 5 stars

    Faulty HDMI port

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this TV two days ago and it's already going to be taken back. The 2nd HDMI port was initially working, but this morning it was unresponsive. Tested by changing the item that was working in HDMI 1 to 2, and it still wouldn't show anything, so not a faulty cord. This TV is going to be returned, buyer beware.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your review it is very important to us. I hate to hear that your televisions second HDMI port is not responding. I can definitely understand how frustrating this situation may be for you. If there is anything we can do to assist you with please feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rated 1 out of 5 stars

    TERRIBLE purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv and within 3 weeks, the HDMI ports are working sometimes and then stop working. I have to constantly switch ports to find one that decides it's working.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can get more info and see what we can do. ^CP LG

  • Rated 1 out of 5 stars

    Junk! Dark and unwatchable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk absolute junk didn’t even last two years the entire screen looks blue no matter what you were watching if I could take it back I would don’t waste your money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is terriable I brought this TV in 2019 and i had to get is service twice because of the back light.

    No, I would not recommend this to a friend