Customer Ratings & Reviews
- Model:
- 65NANO81ANA
- SKU:
- 6406743
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the 65" Class NanoCell 81 Series LED 4K UHD Smart webOS TV for its exceptional picture quality, describing it as "great" and "top tier." The TV's user-friendly design and easy setup process are also highlighted, with customers appreciating its "magic remote" for its user-friendly features. While some customers mention the TV's weight and sound quality as drawbacks, the overall sentiment is positive, with many customers expressing satisfaction with the TV's price and color reproduction.
This summary was generated by AI based on customer reviews.
Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with it at all My Panasonic plasma gave a better picture than this one does although they don’t make plasma’s anymore
No, I would not recommend this to a friendSet up difficult
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was difficult. "Magic" remote will not tune my cable channels. Picture was not what I had hoped for.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Not a good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very good TV, it's an edge lit TV so you see light bleed through the edges and it looks terrible. If you have something full-screen It's actually an amazing picture but I just could not get past the edge-lit problem. If you want a nano TV get one of the nine series the 90 and the 95 are amazing.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
DO NOT BUY LG
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV (and LG) has been a nightmare. I don't normally write reviews but felt the need to. After a month this TV wouldn't turn on after sitting for long periods of time. The only way it would turn on is if I would un plug the TV from the back, and plug it back in. Then it would work immediately. The lighting when the screen is black would also illuminate sections of the screen when something would come across a darker picture. I've never even seen my sub par 10 year old TV do this. After calling LG, they said they'd fix it but refused to allow me to return or replace it. They said fixing it would take a few months. Poor product, extremely poor customer service. Ill never buy an LG product again!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Good TV but no HDMI 2.0
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was good but unfortunately it does not have the HDMI 2.0.
I would recommend this to a friendFair TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice tv but it is expensive for the price. The quality of the tv is okay.
No, I would not recommend this to a friendNano
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is so so. Thought it might be a little crisper
No, I would not recommend this to a friendAnnoying static screen
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is good but it’s so annoying to get that static screen every time I turn on the TV. And it seems like no matter what you do at a point again to hit the button and return to the static screen.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We can resolve this by changing your TV's home screen settings. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we can walk you through updating the settings to automatically go to the correct input that you wish. Thanks. ^Jennifer
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a TV and and the salesman was really busy and I got a TV that I really thought it was better than it was. He didn’t take the time to explain the different types. Not happy with the TV and I’ll go somewhere else for my next big buy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Backlight
Backlight issue
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had white backlights visible around all edges, Happened with multiple TVs of same model.
No, I would not recommend this to a friend Poor selection with apps
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To much buffering. Horrible selection of apps. Missing apps like most sports people would like ESPN+ screen is not bad. Sound is not great like most flat screens.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. I will forward the request for assistance to our development team. You can check our list of supported apps online at ( https://us.lgappstv.com/main). We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Operating system
Nope
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Run away. Cheap product, thought LG was a better product. Even the remote, and operation system were horrible. Maybe with the OLED tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Look at Other options
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.White light bleed is super bad. Had to turn of auto dimming as it is the worst.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Inconstant color and contrast.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I'm very unhappy with my new TV. I'm making adjustments to it trying to make improvements. It is very inconsistent. Color and contrast changes from station to station and show to show. If I'm unable to get it adjusted I will soon call for help per my warranty.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or
Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your
name, phone number, address, email, model/serial numbers, and date of purchase and we will be
happy to assist you. There are policies and procedures in place to ensure resolutions are
consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Garbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst TV I’ve ever had. The screen has three verticals lines on it, black gray then black. The video quality is very poor, The movement is blurred, there is a time delay, the smart remote is really awful, and the color is off. Otherwise it’s fantastic.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture qualityCons mentioned:Refresh rate, Stand
My 1st Non Samsung tv(gaming)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife surprised me with this Tv when 8 was debating u Grading to 4K(2years ago).. —I never got to really experience anything in 4K until today.. (Since I **r e f u s e d** to pay Netflix textural for 4K!! ***But today I hooked up the New Xbox Series X and holy!!!! This thing rocks... (my Xbox One wasn’t 4K,,and my PS4 wasn’t the PS4pro..man this looks amazing..even before I got into a game it looks good.. —-even backwards Compatable Xbox360 game Brutal Legend looks noticeably enhanced.. I didn’t think this would happen to older games... —I use this Tv as my PC monitor too.. I just switch source from Xbox to PC and that’s that.. —my favorite perk that this tv has over my previous 1080p Samsung Is Bluetooth is way better.. ***Headphones..I use Beats Studio2 and Steelseries Arctis and as soon as I tune on either pair= The TV pop up screen asks me if I want to use em..boom, done! —doesn’t help with ‘headset’ as I still haveta go through the console but I also haven’t explored this yet with new Xbox.. Negatives -refresh rate is 50Hz not 120(dunno what it means) -the stand needs a matchbook in the idle-back so it doesn’t lean.. —ALL tv stands of this design always tend to lean backwards (Think of you needing to stand really tall to see it even) — solution- I cut paper and made a lil boost in back.. It’s outta sight and been a non issue since.. -price- we paid $$1200... Bottom line -I’m not saying I’m exclusive to LG now. But I will say that LG is 100% in my trusted rotation with Sony and Samsung.. it’s not on Sony quality level. It it is on Samsung’s......
I would recommend this to a friend Horrible TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like this TV at all. There was a black shadow around the top of the screen that I couldn’t get to go away no matter what I watched. I hated the remote. And to make matters even worse, Best Buy offered the same tv for cheaper less than 2 weeks after I purchased it, and refused the price match. I was happy to return it for the Samsung I purchased elsewhere.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Beware
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im writing this review in September of 2022. At this point the TV is dead and the repair is over 400 dollars. This is the 3rd and last LG TV that I will ever buy. the 2 prior lasted 2 years this one didnt even make it that long.
No, I would not recommend this to a friendOpen Box Item That Didn’t Work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV, open box item, but had to return it because it didn’t work properly. Would work for a bit then shut off. Controller didn’t work either. After setting up and hanging on the wall it was a disappointment to have to undo everything and then return to the store.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Unfixable white fog
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Developed white fog area after a month or so - no fix for it Extremely disappointed
No, I would not recommend this to a friend