Customer Ratings & Reviews
- Model:
- 65NANO81ANA
- |
- SKU:
- 6406743
Customer reviews
Rating 4.5 out of 5 stars with 779 reviews
(779 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the 65" Class NanoCell 81 Series LED 4K UHD Smart webOS TV for its exceptional picture quality, describing it as "great" and "top tier." The TV's user-friendly design and easy setup process are also highlighted, with customers appreciating its "magic remote" for its user-friendly features. While some customers mention the TV's weight and sound quality as drawbacks, the overall sentiment is positive, with many customers expressing satisfaction with the TV's price and color reproduction.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not user freindly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not enjoy this TV at all, hard to use cant stream to it unless the apps are availble and HBO max which I use alot is not.Salesperson talked us into this and now we are regretting our decision.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette UPDATE: HBO Max is now available in the LG Content Store and is accessible to TVs with a webOS4.0/4.5/5.0/6.0. ^Daphane
Rated 1 out of 5 stars
not this time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned LG televisions for 15 years, so I selected this item with high hopes , however I exchanged it for a different brand as this one did not have good color or picture.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Salesperson was too pushy like a used car salesman. The TV was not easy to use. It also block some apps such as CNNgo.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Poor tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t think this is a great tv to have since it takes a whole lot of time buffering even the net connection is blazing fast
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible TV. Picture distorted and apps have spit screen color.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Rated 1 out of 5 stars
Vhjnnn
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not get that tv. I purchased a Sony Tv instead.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m confused by low reviews. I love this tv. Love it. The picture is great. And the sound. Now, you should spend time in the picture and sound settings to set everything to your liking. Sound was very thin and the color wasn’t what I wanted, at first. But once I changed sound to “cinema” and set it to “wall mounted” for type of tv set up, I was happy. And the picture just had to be tweaked to a setting with less harsh tones. Now it’s perfect. In fact, the Magic remote synced right to the Roku just by pointing at it. Now just one remote to use. And I just got a sound bar as a gift and it bluetoothed right to the tv. No wires needed except the power cord. No problems whatsoever with set up. Everything was a breeze. This is a truly smart tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this TV for 4 years now and it is as amazing as the day I got it. The quality of the physical product and the picture it makes is top tier. I get many compliments on it and always have friends wanting to watch the big games on it. When I need to get an upgrade I will stick with this brand.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great for over the Air (and likely digital cable)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up today on sale as the old VIZIO was losing light . Unwrapped and installed on the wall. Had a bit of a hard time getting it to work with the WiFi but finally it took it and updated. Such sorry directions that came with the TV. The Magic Remote is a mind boggler until you play with it enough to figure it out. I'm on Analog Cable out in the sticks, and for the life of me I could not get a good picture no matter what. Finally found out how to get the HDMI switched over on the remote and get to my over the air tuner and WOW! What a picture! Just shows I have garbage Cable. Went to RTINGS and LG on line and set up the way they suggested, great picture over the air, and on ROKU. Biggest drawback so far is the HDMI inputs are not all on the side, 2 on the side, 2 in the back and if you use coaxial, both of those stick out against the wall making a real tight fit with a close wall bracket.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Would recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the LG brand. This tv has been no exception. We haven't had a single issue with it. Crystal clear picture and no lagging or glitching.
I would recommend this to a friend Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very simply put: 1. Excellent color accuracy and vibrant display. 2. Wide viewing angles, allowing you to see clear images from different positions in the room. 3. Good handling of glare and reflections, improving visibility in bright environments. 4. Strong smart TV features with LG’s webOS platform, providing access to streaming apps and other services.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very good and pictures look amazing !
I would recommend this to a friend Rated 2 out of 5 stars
Disappointed Again... thanks for wasting my money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv on paper is awesome but upon using it for 2 years you realize its not really all the great compared to the competition. The nano cell tech doesn't work all that great and the section dimming doesn't work particularly well and I ended up disabling it because it just distracted the viewing experience. Over time the panel developed a light line up and down in the center that is apparent due to having to use two separate led arrays on either side to make the screen large enough and you can tell when the screen is bright which is distracting to the eye. I have a Samsung that is 10 years old that is less distracting than this brand new tv with burn in. I wish I got samsung or a sony that seems to hold up better over time with my experience, I will get a bravia next that seems to perform as expected over the long haul, LG just doesn't hold up like the others. This is my second LG and the first one had a hdmi port burn out after a year... LG just doesn't use quality long lasting components and it shows.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Backlight
Rated 1 out of 5 stars
This isn't the TV you're looking for.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this thing from Best Buy. it's the worst tv ever. the display has lots of banding - 4 zones of it that come and go. i don't know what they were trying to accomplish with the backlighting. i wouldn't recommend it. 2020 has sucked and this tv is part of the problem.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Short Shelf Life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG 65" Nanocell tv bought for over 700$ in dec 2020. It stopped working on 3/23/24. Tried everything but ended up buying a new tv. a lot of money for only 3 1/2 years old.
No, I would not recommend this to a friendRated 1 out of 5 stars
Lasted 3 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I give it 4 stars for 3 months, ZERO stars now! Picture died after 3 months of limited use. It is now been 2 weeks since I filed a warranty claim and LG can't find a tecnician in my area to fix. So zero stars for warranty claims!!!!! I wonder what will happen first, my 1 year warranty expires or my tv gets fixed!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
DO NOT BUY.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After the one year mark, drops internet constantly, forget wifi password all the time, remote freezes or looses functions. It gets worse the longer it's on. Constantly have to shut of the tv to get the functions working again. This tv is garbage, worse tv I've owned.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Rated 1 out of 5 stars
Just don't
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a "white light" that follows actors around. It's very annoying and LG won't do anything about it. They told me there was nothing wrong with the TV, that's how it's made.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Dark Spots after one year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy a LG nanocell tv. They get dark spots on the screen just after the one year mark and they don't care!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Venette














