Customer Ratings & Reviews
- Model:
- 65UA7050PUB
- |
- SKU:
- 6642270
Customer reviews
Rating 4.7 out of 5 stars with 886 reviews
(886 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the product's excellent picture quality, ease of use, and suitable size, with many also appreciating its brightness and features. However, some users have reported recurring issues with Wi-Fi connectivity. The remote control has also drawn criticism for its button layout and outdated, complicated design.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Horrible Customer Service - Happy Holidays!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t know how great the TV is because mine was damaged when I opened it. I tried to return it on the app (how I ordered the TV) and it said I had to come in to the store. By the time I came into the store, I was outside the return window and they told me to pound sand, even though I had pictures of the damage from when I opened the box. I went into the store, they told me to call the customer service number. I called the customer service number, they told me to go to the store. I tried calling the store - I got the customer service again. I’ve spent a lot of Chritstmas’s at Best Buy, but this will be the last dollar they see from me ever! Calling to cancel my Best Buy Citi card tomorrow since I won’t be needing those points!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Dave. Thank you for sharing your experience with your LG TV (65UA7050PUB) model. We understand how you felt about receiving a damaged unit and then be caught between the retailer and customer service without resolution.
Since the damage occurred at delivery/unboxing, this typically falls under the retailer’s responsibility rather than LG’s warranty coverage. If you purchased through Best Buy, escalation is usually handled by their Geek Squad or Appliance Support team. If you’d like further assistance with your unit, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly and ensure your claim is properly documented. ^Juvy
Rated 1 out of 5 stars
The TV arrived broken
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV arrived broken. The TV arrived broken. The box was intact, but the TV inside was broken. It's incredible how they managed to put a broken TV into the box.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, JeilyhilarioC. Thank you for reaching out about your LG TV (65UA7050PUB) model. We understand the importance of receiving a TV in perfect condition, especially when the packaging appears intact. One helpful step you can try is checking the TV’s screen and frame closely for any signs of impact points or pressure marks, as this can help determine whether the panel shifted during transit. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to report the damage. For more details, visit https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. For further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV arrived shattered. I am unable to return within the return window and as such I am out $350.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Matthew. Thanks for getting in touch about your LG TV (65UA7050PUB) model. We understand how important it is to receive your TV in perfect condition, especially after setting everything up and looking forward to enjoying it. One thing you might want to do is check if the retailer or carrier has a post-delivery damage review process. A lot of partners have different ways of handling items that got damaged during shipping, even after the usual return period is over. If you need more help, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com, and don’t forget to include any photos you have. We're here to help you out! ^Juvy
- Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Good amount of TV for the money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t even in the market for a new TV—I just happened to see this one marked down from its original price and figured, why not? The picture quality is great with crisp images and bright, vivid colors. The 65-inch is also a really sizable display in the bedroom. Good fit, actually. It uses LED technology, which is tried and true, and it gets plenty bright—bright enough to watch comfortably in a room with a lot of sunlight without the image washing out. The built-in speakers actually sound pretty good, especially with the AI features that enhance both the audio and video. The TV runs on LG’s webOS, which I generally like. It can be a little laggy at times, which LG could definitely improve, but overall it’s solid and I still prefer it over Samsung’s OS for their displays. Personally, I use Apple TV on all my displays, so tvOS is still my favorite. That said, this TV can work as a smart home hub and integrates nicely with Apple HomeKit, which is what I use. I did expect it to come with a Magic Remote, but it didn’t. Honestly, it’s not a big deal. You can use your phone as a remote, which I usually do when I need to change settings on the TV outside of tvOS anyway. Overall, it’s a lot of TV for the money and feels like something that’ll last. I’m happy with the purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the LG 65” UA7050 Series 4K TV (2025) and overall I’m very happy with it. The picture quality is excellent. Movies, streaming, and games all look sharp and the colors look great right out of the box. One feature I really like is that the TV lets me use my soundbar and the TV speakers at the same time. That’s a nice option because sometimes I don’t want to use the soundbar but it’s already connected. I also have three LG TVs in my house, and the remotes all have the same layout. That’s actually really convenient because I don’t have to relearn a different remote for each TV. My only small complaint is the webOS interface. It works fine, but it could definitely be smoother and a little easier to navigate. Overall though, this is a great TV with a fantastic picture and I’d definitely recommend it.
I would recommend this to a friend - Pros mentioned:Features, Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Extremely Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Television, great visual stimulation, a lot of features/channels. Dislikes, the buttons on the remote are small and too close together. Too many buttons/options on the remote.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Very Impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would highly recommend this LG 65UA7050 tv. This is our second LG tv and it has improved even more over our prior 2019 model. Ease of start-up out of the box with intuitive setup steps. We had to add the Paramount+ app but that was fairly easy to do. The Live TV app brings in several over the air digital signals with just an indoor antenna attached. Streaming is great. Picture quality excellent. At around 35 pounds, it is easy to mount to a wall mount bracket.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Great TV But Poor Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first LG as I have always had Samsung TVs. After reviewing the description and specs, I thought I would give it a try. I was truly surprised in the clarity and picture quality of this TV. I did not expect this for a $400.00 65" TV. Set up was easy. I would have given a rating of 5 stars if the remote was better. There are too many keys on a small remote leading to the wrong key being pushed. You have a ueless key for voice input that does not work on this TV. You need to purchase a different remote (which has bad reviews) if you want this function.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
I Love My LG!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my beautiful LG!! Beautiful quality. What a difference a size and mounting makes. I went from a 40” just sitting on a tv stand to a mounted 65”. Great buy and price point!!
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and colors. Voice is clear. Brightness is nice
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Excellent Picture Quality and Great Value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with this LG UHD TV. The picture quality is sharp, colorful, and clear, especially when watching movies and sports. The sound is also good, and the setup was quick and easy. The smart features work smoothly, and the apps load fast. For the price, this TV offers amazing value. I would definitely recommend it to anyone looking for a quality smart TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
LG UHD AI
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing smoking for the best price in town. The picture and, sound is chefs kiss. Movie night with the family just got 100x better. THANKS BEST BUY!!!!!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Size
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! The size is perfect and fits my apartment really well. The picture is sharp, the sound quality is great, and the technology is excellent. Very easy to use and totally worth it!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Great Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG 65 inch UHD AI TV has an amazing picture that is sharp bright and colorful especially for movies and sports. The AI upscaling makes older content look surprisingly good and the smart features are smooth and easy to use. Sound quality is decent though a soundbar helps bring it to life. My only complaint is the remote feels clunky and the interface can lag sometimes but overall it is a great TV for the price.
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Great Video Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, the BRAVIA 7 is a great choice if you want a high-quality TV with excellent picture performance, strong brightness, and reliable Sony processing. I’m very happy with this purchase and would definitely recommend it.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Size
Rated 5 out of 5 stars
New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture. Easfy to set up. Great size for the room.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Thank you Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is amazing. Colors are brighter and the LG channels ( aside from normal channels) are a bonus Delivery was prompt and the delivery people were very
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
I love the picture quality and the sound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV it's one of the best picture I have seen and it's super easy to use I use it all the time I. My living room
I would recommend this to a friend Rated 5 out of 5 stars
Can't go wrong with an LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving my LG tv, I'm not surprised because its my favorite brand. I'm still learning all of the functions but it seems like its easy to find what I need. It was definitely easy to hook my Fire Stick up to it and the apps that come with the t.v is perfect.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Deal for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works well easy to set up. Lightweight and picture is very nice. Good price too.
I would recommend this to a friend













