Customer Ratings & Reviews
- Model:
- 65UA7700PUB
- SKU:
- 6621802
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the good picture quality of the 65” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025). They also appreciate how easy it is to set up and its great features. Furthermore, customers find it lightweight and easy to handle, as well as responsive.
This summary was generated by AI based on customer reviews.
LG 65" UA77 Series LED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the price of under $400. It was exactly what I was looking for under an outside covered porch.
I would recommend this to a friendSmart TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! I have had the best experience using this amazing TV, it’s includes all the best technology and and applications
I would recommend this to a friendNew LG flat screen purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. Very satisfied with my LG 65" and service very good and knowledgeable.
I would recommend this to a friendLG tv....... 65 inches colors were great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Colours was awesome but processor was very slow...........
No, I would not recommend this to a friendAll about lg tvs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love lg tvs that’s all I buy I get everything for best buy
I would recommend this to a friendVery good price for 65" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good quality with unbeatable price. I'm happy with my purchase!
I would recommend this to a friendGreat value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid option for the price. Wish it had a magic remote but you can achieve the same effect through the ThinkLG app.
I would recommend this to a friendlg 65
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is perfect for my space. Clarity is very good
I would recommend this to a friendTv 65 inch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was no remote!!!!!!!!!!!!!!!!!!!!!!!’nnnnnnn
I would recommend this to a friendChief building engineer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV at not a bad price! Lightweight and easy to handle.
I would recommend this to a friendConnection issue's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just having trouble getting Samsung sound bar to connect to LG tv
I would recommend this to a friendDefective TV and Poor Customer Service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this product a negative rating, I absolutely would. I couldn’t have been more disappointed! I purchase this tv on August 26, 2025 and received it several days later. For the tv up, turned it on and there were several red dots in the screen. I called for a replacement, and had to wait several more days to get it. When delivered, I kept asking the guy to check to make sure there were no issues because this is the 2nd tv. He kept saying it works, it works, but wouldn’t check it. When I got this one out the box and turned on, this tv had more red dots in the screen that the one before. I called Best Buy to explain the situation, kept getting transferred, having to explain the situation 20 times to 20 different people, then finally after 2.5 hours of this foolishness, I got someone to help and then was offered a refund and. Pickup of the tv, but they can’t come until 9/9!! Now I have to store this tv in my home until then, wasting my space, AND my refund will not be processed until the tv is picked up!! I will NEVER order anything else from Best Buy, NEVER!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Jeanae, thank you for sharing your experience with the LG 65UA7700PUB TV. We truly appreciate the time you took to detail what happened, and we understand how important it is for your purchase to arrive in perfect condition — especially when you're replacing a unit that already had issues.
Your feedback about the red dots on the screen, the delivery experience, and the extended refund timeline highlights areas where both product quality and service coordination can be improved. We’ve taken note of your experience and will share it internally as valuable feedback to help inform future improvements.
If you’d like us to take a closer look at your case or assist with any remaining concerns, please feel free to reach out directly at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help however we can.
Thank you again for your feedback — your voice matters. – Avril
Screen off mode issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has issues with the screen off mode. The picture would auto shut off with the sound continuing, but it was not placed in the screen off mode. I need to return and get another TV.
No, I would not recommend this to a friendControl
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the brand, but the control is bad very cheap
No, I would not recommend this to a friendLong delay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still don’t have it. Ordered 2 weeks ago. Delayed my installation and didn’t bother to tell me. I had to call myself to even find this out.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out. We appreciate you sharing your experience and understand the importance of timely delivery for your LG TV (65UA7700PUB), especially with installation plans in place. Delivery timelines can shift due to factors beyond our control, often due to temporary stock shortages. For updates on your order status and to reschedule installation, please get in touch with Best Buy customer service at 888-237-8289. You can also check your order status on our support page: https://www.lg.com/us/support/order-status for updates and estimated delivery details. If you need further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
pixel issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 separate screens both with multiple dead pixels, dont know if it was a shipping issue or a panel issue but beware
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, TrentP. Thank you for sharing your experience with us regarding your LG 65" UA77 Series LED AI 4K UHD Smart webOS TV, model #65UA7700PUB. We understand your inquiry about the multiple dead pixels you've encountered. Since you purchased the unit from Best Buy and have received two screens with the same issue, we recommend that you reach out to Best Buy directly to address the condition of the televisions you've received. They will be able to assist you with a return or exchange. If you continue to have trouble, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-65-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/6621802.p?skuId=6621802
We appreciate your patience. —Renzo
- Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture quality and accessibility. I have 4 LG tv’s now and the oldest one has lasted me almost 10 yrs I would definitely continue to buy LG TV’s for years to come.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The large screen makes a huge difference in enjoying watching TV
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV for its price. Great cost-benefit. Highly recommended
I would recommend this to a friend - Pros mentioned:Picture quality
TV review.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is the best i have ever had.The picture is just GREAT !!!!!!
I would recommend this to a friend