Customer Ratings & Reviews
- Model:
- 65UM6900PUA
- |
- SKU:
- 6363869
Customer reviews
Rating 4.6 out of 5 stars with 2242 reviews
(2,242 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, easy setup, price, and color of the 65" Class UM6900PUA Series LED 4K UHD Smart webOS TV. Many customers rave about the picture quality, saying it is amazing and great. Others appreciate the TV's user-friendly interface and affordable price. Some customers have experienced issues with the TV's Wi-Fi connectivity, remote control, sound, and WebOS, but these complaints are less common.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Rated 5 out of 5 stars
Great, sleep tv!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this tv a few months ago to replace an older one we had. This is one of the best purchases we’ve made. The colors are vibrant and clear. The sound is loud and crisp and our 87 year old grandmother has no issues hearing or seeing it. It fits perfectly in our living and adds a bit of class to our living room. Definitely a great purchase!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great price for a great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has excellent picture quality. The contrast and color are very clear and it looks great in my Livingroom!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this TV sets from the local Best Buy after checking out price at the Walmart. Mr. Ryan was very helpful with the purchase and loading it in our car. TV has better picture quality and sound too then Samsung. Due to the 65” size two people are ideal to handle it.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 3 out of 5 stars
Poor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't understand the overwhelming positive reviews on this TV. This is our second LG device and I have not liked LG at all very subpar products. The display is Ok it's pretty nice with the Xbox One and blue rays. But the TV is very slow, hard to navigate, and the remote signal to the TV is terrible. But the worst is the wifi. I have the TV 3ft from a Nighthawk router and 600mb/s service and it is a 50/50 if we can get a HD picture. I plan to try selling the TV soon and getting something better hopefully(cross my fingers). I will not buy another LG product again.
No, I would not recommend this to a friend Rated 4 out of 5 stars
seems like good TV but stand width wrong
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All went well at the store, bought online and picked up, I had researched on the Best Buy Site this TV, it showed stand witdth of 48.5 inches, I measured my TV Stand and it is 51 inches, good to go right? Wrong,,,, when we unboxed and put stand feet on, it would not fit, turns out the Stand Width is 52.1 inches, seems trivial, but we have a really nice furniture piece the TV sits on. I went back to Best Buy, was told" you can return it", no other solutions, so I got a 1x12 board for now and bought an after market rear mount stand on Amazon that should work. TV works fine but this was a real disappointment.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Never had any issues with it. Picture quality is great.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv… loving it great picture I would highly recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Clear
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture and sound. Works well with a sound bar.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
So far so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price vs the size... excellent purchase. Major difference from my 50". Picture is great and internal speakers sound loud and clear.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
LG TV Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV in a great price range, super durable.
I would recommend this to a friend Rated 5 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found myself stuck on tv with all types of options. Entertainment at best.
I would recommend this to a friendRated 4 out of 5 stars
Lg tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv Only bad thing it always lose connection to Wi-Fi
I would recommend this to a friendRated 3 out of 5 stars
Go oled or one with a faster GPU
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smart aspect isn’t at all worth it. Menu navigation is clunky, app updates are slow and never performed automatically even with the option on. Built in browser is garbagio. The resolution is ok, capable of 2160. Biggest issue with this specific model is the performance with shades and dark scenes. Terrible stutter while displaying a dark scene or a rapid movement scene.
No, I would not recommend this to a friendRated 4 out of 5 stars
Nice Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My one concern is the weird motion on some shows. I tried to follow the directions on how to deal with tru motion but the pic still isn't great for some shows.
I would recommend this to a friendRated 4 out of 5 stars
LG the best 1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG is the best brand on tv and refrigerator i like how it works more than 3 years satisfy
I would recommend this to a friendRated 5 out of 5 stars
Great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, helpful curbside pickup, nice employees.
I would recommend this to a friendRated 2 out of 5 stars
TV doesn’t work properly. Glitchy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV turns off in the middle of watching a TV show, playing games or movies. Tried returning it and calling customer service but they said they couldn’t do anything about. Very disappointed with the response rate and service here. It feels as if this was used/refurbished….
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The smart tv features and OS are nice and fluid. The remote is very user friendly and has a dedicated Netflix button. And that's where the positive ends. The black picture quality and black uniformity is terrible. During a screen that's supposed to be black, for example a loading screen on a video game, the entire screen flickers. Its unfortunately very noticeable. It's so bad that it actually degrades the HDR content. Unlike most TV's, there are no advanced display setting like the ability to set the brightness, contrast, etc. They have several picture modes like movie, sports, game, vivid. However, if these aren't enough for you then you're out of luck. During HDR viewing this flickering causes noticeable duplications in the image. Especially during motion. The main uses for my tv will be streaming and HDR gaming. Therefore, it was taken back. I exchanged it for the Hisense 65R7 and so far so good. I bought this TV because it had the best image in store. After several days of real world use I felt like it wasn't worth the price. I bought this to replace a broken tv and afterwards it was like replacing a broken tv for a very poor tv. Only now I'm out 580 bucks(with tax). This was unacceptable and it was returned. I will not buy another LG product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you decide to give LG TV products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat:  https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger:  https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Rated 1 out of 5 stars
Sold me a damaged Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the Tv and brought it home , left it in the foyer for the weekend. Noticed a big crease in the middle of it but didn’t think too much of it . Opened it on Monday and discovered the entire screen was shattered. Best Buy didn’t check the Tv with a damaged box . Then tried to blame me for their warehouse damage. Went to another store and bought Tv.
No, I would not recommend this to a friendRated 2 out of 5 stars
Worked for 4 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 4 years, picture was ok, other features average too.
No, I would not recommend this to a friend











