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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2242 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, easy setup, price, and color of the 65" Class UM6900PUA Series LED 4K UHD Smart webOS TV. Many customers rave about the picture quality, saying it is amazing and great. Others appreciate the TV's user-friendly interface and affordable price. Some customers have experienced issues with the TV's Wi-Fi connectivity, remote control, sound, and WebOS, but these complaints are less common.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,242 reviews
  • Rated 5 out of 5 stars

    Great TV for Hamilton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV so I could watch Lin Manuel Miranda on 65 inches. I have been test-running it on lesser movies and it has been working great so far! I still don't know how to work the smart TV aspect but I'm also terrible with technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is solid for the price. Moves through applications faster than any TV I’ve owned. Bought it for the bedroom and so far I’m satisfied. Didn’t know it wasn’t very slim like my Samsung but that’s preference I guess. Worth the asking price. Wish I would’ve waited a week and got it for $50 less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture perfect

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for a friend after she lost everything. It was a great deal and has since then made her and her family very happy. Clear pictures great sound and the employee helped me load it in the back of my vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 79year old mother. The tv talks to her so she can follow along what it’s requested of her. Also gives her company any time she presses a button. The volume is much better then her other tv easier to hear without blaring it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what anyone that writes a bad review has a problem with. I love this monitor. The blacks are so much better that the Sony I replaced. I would recommend anyone buy this monitor and save over the more expensive models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally went somewhere else to purchase the tv because it was less but they messed up my order so I came back to best buy eventhough the tv cost more but it was well worth paying more and having great service. I won't make that mistake again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding TV and easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire process was painless and without complication. The store pickup was the best part. I bought this TV online during the height of the Christmas shopping season, yet I was in and out of the store in less than twenty minutes. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the picture awesome screen great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a tv I just moved to California for work I always get my appliances from Best Buy was disappointed I could not go in the store but the online store turned out great pickup was fast service was great people were very friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Picture, bad WiFi connectivity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So everyday I use my TV for Netflix and 85% of the time I turn the tv on it will not connect to my WiFi. It will generate an error code and when you look it up tells you to turn your WiFi router on and off. It’s not my router because my computer runs off it flawlessy,the easiest solution I found was to unplug my tv and plug it back in. Works every time, I have no idea if this is a software thing hopefully LG can fix with an update. This is the only issue I’ve really experienced since I changed brands from Samsung and I had no problems with their tv’s outside of the Crystal because it had a horrible response time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we recently moved out of our apartment with a 50 inch tv into our home and our living room is bigger so we needed a bigger tv my husband wanted a 75 inch but i just thought that was tooooo big so i found the 65 inch and he loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Problems with the internet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an excellent deal for this. The problem was with the wifi connection. Every other day, the wifi connection is missed and you need to set it up again, (this is the second LG tv with the same problem). The solution was an ethernet cable connected from the router to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Black Friday Value!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great BF19 Purchase, the TV has three HDMI Ports, decent refresh rate, optical digital out for a sound bar and a decent UI. I know many discount their expectations when it comes to TVs on BF but this one does what it needs to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been always fan of LG TVs got it for my basement and with a 3 HDMI'S is super convenient to plug all the game consoles unlike the Samsung one that was in same level and price with less HDMI inputs, so far no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 65”

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this television. We have one in almost every room. The controllers work for all of the televisions, so if we lose one, we can use the other that came with one of the other televisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to take the plunge and buy a new 4K tele. Friend of mine suggested LG so took a look and decided on this model. The built in apps are great as it frees up available HDMI ports. Very satisified with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall nice TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Make sure your room is big enough for it, I think I went too big and it is a little uncomfortable to be that close to something this big. I like the WebOS software, remote is fast and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great Picture, Slow Processing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very vivid and displays a nice crisp image. Not great in terms of processing. Fast Action movies and general video gaming lag and “skip” frequently, making this horrific for gamers and movie junkies.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I came into Best Buy and was looking for a tv, I thought it be more expensive, but it was Christmas and things were sale.For the price on Christmas it was a good price and would recommend this to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up, excellent picture, great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV as a replacement for my parents failing projection screen. I recently bought an LG for myself so anticipated a positive experience. The updated main menu and options loaded make this a tough TV to beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Target

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv from the La Canter's location, managed to get there right at closing. But since I knew what I wanted they were awesome and let me go ahead and complete my transaction.... At $50.00 less than Target.

    I would recommend this to a friend