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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2242 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, easy setup, price, and color of the 65" Class UM6900PUA Series LED 4K UHD Smart webOS TV. Many customers rave about the picture quality, saying it is amazing and great. Others appreciate the TV's user-friendly interface and affordable price. Some customers have experienced issues with the TV's Wi-Fi connectivity, remote control, sound, and WebOS, but these complaints are less common.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,242 reviews
  • Rated 5 out of 5 stars

    Great tv great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to visit the store but store closed early due to Covid. Online was next option and found great deal on tv and free delivery and no interest on payment for 18 months. win win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broken LG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 65" LG TV was cracked new out of the box, Staff was so great to help us to resolve the issue, I couldn't be a more satisfied Best Buy customer. I Love Best Buy, Thanks All

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. The smart UI can be a little finicky and sometimes takes a few minutes to connect to the internet when turning on but overall I’m very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big and nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, LG gives you free additional channels when you hook this TV up to the internet. Beyond that the smart feature is great, you can download multiple different apps and the 4K is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg is superior

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG PRODUCTS all the Way!! Seriously thought cannot go wrong all the TV'S at my place are LG and they've never given me an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Keeps turning off and on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and love the tv only thing is it keeps turning on and off tried fixing the plug in cord helps for a little bit but have to continue to plug it in and unplug it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a great price but downside is internet connectivity is sometimes a problem and loses connection requiring me to unplug and plug back in my tv to get working again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv except...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like almost everything about this tv except for the fact that you can't connect headphones. The is no outlet on the TV and it doesn't support Bluetooth. I have never owned on that didn't have some way to use headphones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Clarity

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure out the options. An update continues to pop up on the TV when 1st turning it on. I click the yes update and it still pops up when you turn the tv back on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a Sony fan but I deftones try out a other brand. So far it’s good. I wish it would stay on the home main page instead of tv channels but maybe I haven’t figured it out. But over all, I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, no real complaints. I love that it has its own movie and tv show channels that come with it. Nothing too fancy like Netflix or Hulu mind you but still nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sooth purchase experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite Covid 19 the whole buying process went smooth ordered the TV. Picked it up the next day curbside. It was brought out to the car and I drove away a happy shopper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vice President of Development

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experienced with Best Buy has always been very positive. Associates are professional and knowledgeable. I always appreciate their assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Offers a good channel lineup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, with very easy to use Smart interface. No need to pay for cable with the channel line up that comes with it. Liked it so much that we bought two of them.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    LG 65" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is below average. You have very little picture adjustment. Size is great. Sound low. We use a sound bar. I would not purchase this TV again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Home TV Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this LG 65" TV and it is pretty nice. I don't think dark pictures are seen as well as they should, but I just had to adjusted the contrast and brightness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale but it is an excellent TV! I highly recommend this LG TV. It has all the features necessary for a family. It is easy to navigate! Great Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HDR to the moon

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty stellar tv had it almost a year and so far so good I bough geek protection as well just in case but the hdr for gaming is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv was a good bargin.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was some confusion after the first tv was received damaged. After the confusion, Best Buy team performed quick, accurate service. A good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, brilliant color and great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV for my 80 year old Mother. She loves it. She had anxiety about not being able to operate it. But had everything down pat after day one.

    I would recommend this to a friend