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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2242 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, easy setup, price, and color of the 65" Class UM6900PUA Series LED 4K UHD Smart webOS TV. Many customers rave about the picture quality, saying it is amazing and great. Others appreciate the TV's user-friendly interface and affordable price. Some customers have experienced issues with the TV's Wi-Fi connectivity, remote control, sound, and WebOS, but these complaints are less common.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,242 reviews
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use all the subscription services I have on it, hulu, netflix, youtube, and spotify! Not to mention I can mirror my IPhone screen on it if I wanted to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to it. I don't like going through the brand name of the TV to get to cable TV. That I don't LIKE. Would I tell a friend. I really don't no?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it out of box only problem there was no tv base. The description never noted no base legs. But I order them from Amazon and the tv is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Tv for the Price, it works great and it just needed a bit of tune up in order to clear the darkness on some of the frames but it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning got our old Tv and our Tivo, so we ended up purchasing this one and love it! The free channels were great while we waited on our replacement Tivo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great over all TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people at Best Buy were very good and helpful in my purchase. I am very satisfied so far with the TV I bought. The internal speaker is not the greatest but other than that I like it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Beware of LG - Panel failed after 17 months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit gets 2 stars as a whole. It was a great TV, while it was working, great image quality and color. WebOS is kind of a pain, though (doesn't support all the apps you think it should). LED panel began to discolor images just before 17 months, and needed to be replaced. As long as you only need a TV to work properly for about a year, and don't want to stream from some premium apps, this one's for you.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Stunning visuals!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television offers ultra high definition visuals and comes included with many apps and built in WiFi that all amounts to a great product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on Black Friday week and my husband loves it. This was the best purchase yet and its been over a year now and still good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the awesome TV. I'm watching the world series in a very elite way. Thank you best buy for the fast delivery and friendly customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying my LG televisions! What a great purchase for the money! I was able to buy two for essentially the price of one, and the performance is a lot better than I expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV crystal clear only thing I am not impressed with is the web OS won't play videos on the web and can not get HBO max on tv

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      UPDATE: HBO Max is now available in the LG Content Store and is accessible to TVs with a webOS4.0/4.5/5.0/6.0. ^Daphane LG

  • Rated 5 out of 5 stars

    Great TV!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price that I paid it is a Great TV, Nothing like the Samsung Q’s but you get what you paid for. Overall it is a nice TV with lots of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV at a great price. I really like the parental controls that allow me to set a password on any app I don’t want the kids to access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works wonderful. At first the wifi kept disconnecting but it started working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Apps, Great Screen Size, and Affordable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv freezes less than our Samsung brand smart TV although that one is admittedly one year older. So far so good, definitely worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 65" Class - LED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG - 65" Class - LED - UM6900PUA Series - 2160p - Smart - 4K UHD TV with HDR LG - 65" Class - LED - UM6900PUA Series - 2160p - Smart - 4K UHD TV with HDR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. The smart TV interface for LG is our favorite so far. Usually loads pretty quickly without any issues

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    WiFi issues, but otherwise okay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the user interface is fairly easy to use, there are a couple of points that I raise here pertaining to the television. First, the television takes a long time, sometimes more than five minutes, to recognize the WiFi signal. This was not initially such an issue. Second, the remote control that comes with the television is not backlit. Two of my LG televisions purchased several years ago both came with backlit remote controls.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a 4K 55” Westinghouse TV and it’s just perfect... Wifi connection strong and all the apps already added to it Re just right!

    I would recommend this to a friend