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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2242 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, easy setup, price, and color of the 65" Class UM6900PUA Series LED 4K UHD Smart webOS TV. Many customers rave about the picture quality, saying it is amazing and great. Others appreciate the TV's user-friendly interface and affordable price. Some customers have experienced issues with the TV's Wi-Fi connectivity, remote control, sound, and WebOS, but these complaints are less common.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,242 reviews
  • Rated 5 out of 5 stars

    Great tv, ok sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a low end TV. sound can use some tweaking in the options at times and it doesn't save them after turning it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products at a great price, I'll keep shopping at brick & mortar stores because I support companies that still give jobs to humans!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a great TV overall. The Web OS App works well and can be controlled on your phone. My only issue is there is a delay at times between the voice and the motion.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Tv is okay for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has awesome picture but sometimes can’t keep up with video streaming, sound is bad need a surround system to hear properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a good buy for the price it some time logs out of the wifi and I have to re enter all the passwords but other then that a good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful TV for great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot beat the quality for <$500. Wide viewing angle. Great HDR quality. I have two LG TVs and I like their smart tv interfaces.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv is beautiful, but 3/10 on the “smart” part lol

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great. Down side is the LG app system is trash lol. Get a tv with roku or amazing fire. The stuff matters when it comes to getting certain apps. LGs interface isn’t bad they just don’t have all the apps you could want like.. no crunchyroll.. lol how can I watch anime without crunchy roll? Haha my mom didn’t have some of her apps either. To put into perspective, we use a Amazon fire stick on our smart tv hahah that’s how bad the LG streaming platform is haha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the LG brand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the LG brand, I’ve done a considerable amount of research prior to making large purchases! Lg is one of the top five brands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good TV however needs 2 people to move around because of the size. Its light enough for 2 old people to get it to work,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great TV, easy pick up at the Best Buy locations. I love the fact TV has ability continuously add more applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it and mounted it the same day. Nice color quality but as with most TVs it could use a sound bar. Overall great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this last year and so far so good! I really like this tv. It has so many functions and apps that I haven’t used.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good TV for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good tv, it has all the smart capabilities. The picture is really clear and we haven't had an issues so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with purchase. Only limitation is that ESPN doesn't have a built in app like Netflix, Hulu, Disney, etc and there doesn't seem to be any way of adding it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great centerpiece TV for the living room!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Smart TV that comes with various streaming capabilities and sharp viewing. I would highly recommend getting this TV.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Remote Sucks, Image Sucks, Screen Dead

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this tv 5 days before the screen got cracked. Wish I'd never bought it. Daughter accidentally knocked into the screen and it became unusable. The remote had too many buttons. I tried all of the settings for picture on the TV before it broke and, sadly, my laptop had better colors and a clearer image. Replaced it with a Vizio 65" S series and am much happier. Better image and better remote.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great deal and awesome customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on a new LG 72inches smart TV. Young man who assisted me was helpful and professional in pointing me to the"Best Buy".

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Decent tv quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get fooled by open box deals. Even though it says includes all essential parts, it may not include the feet to stand on its own. Or even the smart remote! The remote is extremely important since you cannot do anything without it on these smart TVs. I had to get a universal remote which still doesn't function properly. Extremely inconvenient and I will never buy from best buy again.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get this as a last minute purchase, and it worked so well. Would recommend for everyone, and made my presentation shine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to help furnish my sons apartment, got him 2 TVs and a microwave, the price were very competitive and the staff was very helpful.

    I would recommend this to a friend