Customer Ratings & Reviews
- Model:
- 65UQ7570PUJ
- SKU:
- 6501938
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, ease of use, and value for the price of the 65” Class UQ75 Series LED 4K UHD Smart webOS TV (2022). Many appreciate the vibrant colors and straightforward setup process. However, some users have expressed concerns regarding the remote control's design and the TV's internet connectivity. A few also noted occasional slowdowns in the operating system's response time.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Internet connectivity
Wi-Fi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m returning this TV because the wifi will not stay connected I completed all the troubleshooting with my internet provider and did a hard reset by unplugging it and it still would lose its connection
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sending your valuable feedback regarding your LG - 65” Class UQ75 Series LED 4K UHD Smart webOS TVLMV1813St and your experience using it. It’s greatly appreciated. We would like to investigate the issue further. To begin, we need to switch to a platform that allows us to do so. Kindly call our customer support number at (800) 243-0000 or use @LGUSSupport to send us a private message on Facebook or Twitter. We'll be pleased to work with your to resolve this issue.^Tanisha
Spectrum App Not Supported on LG TV's
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not aware of this before I bought this TV. Now I have to pay extra every month and get a cable box instead of watching TV on the Spectrum App. This should not be an issue with TV manufacturers, withholding a valuable app from people.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Thank you for taking the time to review your LG TV. We truly appreciate your feedback and we understand how important it is for you to have access to the App directly on your TV. We apologize for any inconvenience this may have caused you. Our goal is to provide you with a seamless and enjoyable entertainment experience. For any further assistance or support, we encourage you to reach out to our dedicated customer support team through Facebook or Twitter @LGUSSupport. They will be more than willing to assist you with any concerns or questions you may have. ^Dan
Not happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this TV. The screen was cracked & the picture did not show up
No, I would not recommend this to a friendInstallation is everything…..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is ok, especially for the price. Installation not so great…. I can’t work it
I would recommend this to a friend- Cons mentioned:Internet connectivity
Npt recomended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, not recommended at all, have white stains all over the screen, is really slow in all menus and also have connections problems with wifi, keep disconnecting.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, LuisB. We are truly sorry to hear about your experience with the LG Smart TV (65UQ7570PU) model. It's disappointing to learn that the product did not meet your expectations, and we understand the frustration this may have caused. Your feedback is incredibly valuable to us, and we appreciate you taking the time to share your thoughts. To address these concerns, we recommend performing a power reset by unplugging the TV from the power source for a few minutes before plugging it back in. Additionally, please ensure that your Wi-Fi network is stable and try restarting your router to improve the connection. For additional troubleshooting, please visit this link: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-internet-connection-issues-CT10000018-20153143469055. If the issue persists, please send us a private message on Facebook or X (Twitter) through @LGUSSupport, and we will be more than happy to help. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Meh
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great display but it's not very good at being a smart tv.
I would recommend this to a friendRLR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is ver slow and remote should have a light in it.
No, I would not recommend this to a friend- Cons mentioned:Internet connectivity
Don’t bother with this one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly losing the WiFi even upgraded to the new router etc and higher speed. Need to return this is not the quality of an LG
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Susan. Thank you for taking the time to share your feedback regarding the LG TV (65UQ7570PUJ) model. We're sorry to hear about your experience with your unit's WiFi connectivity. We aim to provide high-quality products and ensure a smooth and great viewing experience. Please visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. For further assistance; please reach out to us on social media @LGUSSupport. ^Juvy
A Fair TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but the sound quality is VERY POOR! Would never buy this brand again!!!
No, I would not recommend this to a friendThis tv sucks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote responds to another tv we have in the same room! Not only that the tv does not have all of the apps like Philo and Peacock. It only has one hdmi port and one usb. This TV is the most impractical smart tv I’ve ever owned! I regret this purchase so much and I’ve never regretted buying tv before. The sound quality is so bad that we have to buy a surround sound.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I'm so sorry to hear that you're experiencing issues with your LG 65UQ7570PUJ TV. I can imagine how frustrating it must be to have a remote control that's not responsive to the correct TV, and then on top of that, you're missing essential apps like Philo and Peacock.
I want to acknowledge your disappointment and frustration with the limited HDMI ports and USB ports. It's understandable that you're finding it impractical for your needs. I can only imagine how much you must have been looking forward to enjoying your new TV, and it's disheartening to discover that it doesn't meet your expectations. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
LG smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know I used a different form of payment for either the ps 5 or lg tv! As soon as I can get to the bank I will find out exactly what is going on here. I will not tolerate any more scams or fraud on my accounts again
I would recommend this to a friendOk
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the quality of the old Lg. Personally I feel I got jipped but I ll ive with it.
No, I would not recommend this to a friendLG - 65” Class UQ75 Series LED 4K UHD Smart webOS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG web os is not that great and Sound Quality is average.
I would recommend this to a friendDo your research before
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Straight out of the box with red dots on the screen. Should've listened to multiple reviews about that and the unresponsive remote
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We're so sorry to hear that you're experiencing issues with your new LG TV straight out of the box. Those red dots on the screen can be frustrating and worrying, and the fact that the remote is unresponsive is unacceptable.
First and foremost, I want to acknowledge your frustration and disappointment. I know that you were expecting a seamless experience with your new TV, and it's clear that we didn't meet those expectations.
I want to assure you that we take all feedback seriously, including negative reviews. We should have done better, and I apologize for not catching these issues earlier. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Don't do it. Try another brand.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase from LG. This TV needs to be factory data reset because the applications will get stuck in a "no internet connection" and despite having internet it will never correct itself. Contacted LG Support and they are a complete waste of time with no interest in solving the problem. They believe factory data resetting once a week is normal. Absolute garbage product and service.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback on the LG TV (65UQ7570PUJ) model. We understand your concern about the TV's performance, and the support received fell short of your expectations. We aim to provide high-quality products and knowledgeable, helpful, and attentive customer service to ensure a smooth and seamless experience. We value your feedback and are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy
Avoid! Too annoying to operate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, I've always had Samsung TV's and never a problem. I was putting my main TV in the basement and replacing it with another TV. I decided to try a LG as the salesperson steered me in that direction. The picture seemed great in the store. Not so at home! The images weren't crisp and the color seemed fake. It couldn't hold a candle to my 6 yo Samsung. It was way too complicated to use. The Bel Mar CO Best Buy was amazing to work with (ask for Maurice) and the return was easy. I bought another Samsung. The images are very crisp and the color was vivid and life like.
No, I would not recommend this to a friendGreat looking tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking tv but the visual quality is not all that great
I would recommend this to a friend65" lg tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is not as good as what we are used to.
No, I would not recommend this to a friendStay away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv because my previous one gave out…I chose this one because it was a good price LG smart tv so I’m thinking it would be a good buy a Best Buy turned out to b the WORST buy the tv literally sucks it lags so much freezes I click on an app takes me to another responda wen it wants it’s jus horrible stay away the only time it works fine is if it’s hooked up to a console worst tv ever
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. I'm so sorry to hear that you're having a terrible experience with your new LG TV. It's frustrating when we get excited about a new purchase, only to be disappointed by its performance.
I can imagine how upsetting it must be to experience lagging, freezing, and glitches on a brand new TV. It's especially disappointing when it's supposed to be a high-end product like the LG 65UQ7570PUJ.
I understand that you chose this TV because of its good price and reputation, but unfortunately, it seems like it didn't meet your expectations. As an LG representative, I want to assure you that we take all feedback seriously and are committed to providing quality products. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Open box as new
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sold me an open box as new it didn’t have legs had to go back and argue about getting legs. When I finally got it hooked up the screen was broke. Had to return the tv and get a new one. New one works fine but the buying process was a bit annoying
I would recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Venette