Customer Ratings & Reviews
- Model:
- 65UQ7570PUJ
- SKU:
- 6501938
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, ease of use, and value for the price of the 65” Class UQ75 Series LED 4K UHD Smart webOS TV (2022). Many appreciate the vibrant colors and straightforward setup process. However, some users have expressed concerns regarding the remote control's design and the TV's internet connectivity. A few also noted occasional slowdowns in the operating system's response time.
This summary was generated by AI based on customer reviews.
AVOID AT ALL COST!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ABSOLUTELY AVOID LG PRODUCTS. Second tv that stopped working within 8 months. They sent a tech to fix it. Not only was it not fixed they cracked the screen and lg is saying that is not their problem.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for sharing your experience and feedback on the LG TV (65UQ7570PUJ) model. We're sorry to hear that the product stopped working, especially within a short period. We strive to provide reliable, long-lasting products that meet our customer's needs and expectations. We want to make things right and regain your trust in our products and service. Please reach out to us on social media @LGUSSupport. ^Juvy
TV 65
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard time to set TV channels I still have a hard time for T V channels over a month can't watch my TV
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Lemon
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything we tried to watch froze up or rebooted. Thought it was the internet and had it check. It was good. Hooked up a roku and now we can stream shows just fine. Also one of the hdmi ports stopped working. Talked to best buy associate about it and they said we will have to contact LG for a warranty
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Smart TV (65UQ7570PUJ) model. We understand how frustrating it can be when the viewing experience is disrupted by freezing or rebooting issues and the inconvenience caused by one of the HDMI ports not working as expected. Your experience is certainly not reflective of the quality we aim to provide. You may consider visiting this link regarding the HDMI issue: https://www.lg.com/us/support/help-library/lg-tv-no-signal-CT10000018-20153218939810#. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products and service. ^Juvy
Beautiful TV With RED DOTS!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Si I bought the tv and did not mount it til a week later after a couple of days I stated getting some RED DOTS on the screen. I called to return you said it was 15 days after the return policy??? So now I have a tv with RED DOTS on the screen!! That Sucks. I'll never buy from you again!!!
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for providing us with valuable feedback. We apologize that you had such an experience with your LG - 65” Class UQ75 Series LED 4K UHD Smart webOS TV. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you. ^James.
Lg
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not the greates... no base.... tge dound seems li compared to other lg tv
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We're sorry to hear about the inconvenience you have experienced with LG TV. We would be pleased to look into this, but we must switch to a platform that allows for back and forth conversation. Kindly send us a private message on Facebook or Twitter at @LGUSSupport ^Cris
Average tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv only bad thing about it, it disconnects from wifi everyday takes about 15 min to connect back and freezes often.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience with your LG Smart TV. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly
Good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall tv is good I just feel like the quality is poor. The lg I bought 5 yrs ago just feels and looks like a higher quality
I would recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
- Cons mentioned:Speed
Not a Fan
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was slow, lagged a lot, and the picture quality wasn’t great.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your open feedback regarding your LG 65" UQ775 LED TV and your experience using it. We greatly appreciate your time, as it helps us to deliver a effective outcome to issues or concerns and ultimately make life more convenient for our customers. Going forward we can be reached via private message/direct message using the platforms Facebook or Twitter please use the handle @LGUSSupport or by calling customer service at (800)243-000. We're eager to help feel free to reach out anytime. Thank you .~Tanisha
Bad purchase mistake!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First purchase had white fuzziness around the entire picture. As well as wavy line along bottom half of screen. Exchanged for another one. The second had pixel damage. Best Buy was great on exchange and pickup. It’s LG that is the problem! They make terrible products!!! I had issues with washer and dryer too. Lesson learned…I will never buy nor recommend LG ever!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for letting us know your concern about our LG Smart TV. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or or reach us at our customer service line at (800) 243-0000. Thank you. ^Jolly
Good picture poor Wi-Fi connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is the only electronic device on my home that truly struggles to hold a Wi-Fi connection
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear about the intermittent issue with your LG TV. We appreciate the time you've taken to communicate with us regarding your concern. Allow us to look into this for you. But we first need to switch to a platform that permits back-and-forth messaging before we can look into this further. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter at @LGUSSupport with your contact number, and we'll be pleased to check how we can help. -Cazz
YOU GET WHAT YOU PAY FOR...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i was expecting too much from a $500.00 tv....not near as good as i was hoping for...i returned it after only one day
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
TV is Garbage
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is garbage, bought it a year ago Jan.16th. Very slow to response from the remote. Garbage
No, I would not recommend this to a friendWorst purchase of my life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst TV ever !! Returned it twice , first time it had red spots when the screen turned black while it was on. I went to Best Buy and got a new one for the Second time I tried to give it another chance.. once I got home to test it out the tv would turn on and off by itself and the screen was completely black and wouldn’t show anything.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Vanessa
Programing issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hard for our elderly parents to keep programed to their Wifi
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG 65" Class UQ75 Series LED 4K UHD Smart webOS TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
- Cons mentioned:Internet connectivity
Wifi doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wifi doesn't work after 3 weeks. Cannot return it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for taking the time to provide feedback. Let us help. Please get in touch with us by sending a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000. ^James.
Do not buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy it, I bought one and was defective. Later I got the tv replaced for the same model 2 times. The 2 new replacements were also defective
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Kevin. Thank you for sharing your feedback on your LG TV (65UQ7570PUJ) model. We understand your concern about the repeated issues you've' experienced with the TV model and the replacements. We strive to provide high-quality products that exceed our customer's expectations. Please contact Best Buy customer service at 888-237-8289 for immediate assistance. If you need more help, please reach out to us on social media @LGUSSupport. ^Juvy
WIFI will fail - Guaranteed!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Give any LG TV a year, year and a half tops and the WIFI will go out. I've owned 5 now and all have lost WIFI. LG is keeping Roku and Fire Stick sales up.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tony. Thank you for taking the time to share your experience with the LG TV (65UQ7570PUJ) model. We want to help fix the Wi-Fi issue on your TV. Our goal is to offer top-notch products for a great viewing experience. Visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711 for help. Reach out to us on social media @LGUSSupport if you need more assistance. ^Juvy
Backlight bleed manufacturing issue.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much backlight bleed on all three sides. Had to return it back. The OS was a little sluggish too. I guess I got a bad one but I went for an LG OLED and now I am very happy.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG TV (65UQ7570PUJ) model. We strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction. Backlight bleed happens when light escapes from the edges or corners of an LCD screen. Some light leakage is normal, but too much can be annoying. We're glad you switched to an LG OLED TV, which gives great picture quality with deep blacks and less backlight bleed. If you have more questions, please reach out to us on social media @LGUSSupport. ^Juvy
Don't purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would return this tv if my 15 days were not up but we went on vacation just after buying it and did not have the chance to really check it out. The picture it TERRIBLE, and the system is slow. Dont buy!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Not a good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it brand new from in store and it's stopped working in like 2 weeks whenever i start it get stuck on blank screen
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Akash. Thank you for taking the time to share your experience. It’s concerning to hear that your 65UQ7570PUJ TV stopped working so soon after purchase, especially with the issue of getting stuck on a blank screen.
Please send us a private message on social media @LGUSSupport so we can assist you in troubleshooting this issue and explore potential solutions. We’re committed to helping you get your TV working properly.—Junel