Customer Ratings & Reviews
- Model:
- 65UQ7570PUJ
- SKU:
- 6501938
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, ease of use, and value for the price of the 65” Class UQ75 Series LED 4K UHD Smart webOS TV (2022). Many appreciate the vibrant colors and straightforward setup process. However, some users have expressed concerns regarding the remote control's design and the TV's internet connectivity. A few also noted occasional slowdowns in the operating system's response time.
This summary was generated by AI based on customer reviews.
Poor communication with delivery / cancelation of
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV and set up delivery 3x. Each time best buy canceled the delivery without telling me why.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are concerned to learn of this ongoing issue. We would like to gather your information so that we can assist. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will research your case and doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Bad UHD dark picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in HD but UHD is very dark, some shows too hard to even see. Al LG interface
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The OS sucks. Keep sending you back to that IP LG channels.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize for any inconvenience you've experienced with the operating system of your LG 65” UQ75 Series LED 4K UHD Smart webOS TV. We're here to help and address any concerns you may have. Please reach out to us via private message on Facebook or Twitter using @LGUSSupport, and our team will be more than willing to assist you and find a solution. Thank you for choosing LG, and we look forward to resolving this for you. ^Luisa
Bad tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already messed up and Best Buy won’t take care of the issue.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you on social media, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
BAD TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to change it once and now I need to change it again. very bad tv
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We really appreciate the details you've shared with us about the areas where we can improve. We work continuously to improve the quality of our products and services that drive customer satisfaction. We value your suggestion and this will be considered for our continuous improvement. ~Tanisha
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install was never completed and I was charged for a TV mount that was never used.
I would recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Warning!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy tv broke in less then 30 days warning!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize for the inconvenience you've experienced with your TV. We understand how disappointing it must be to encounter issues within a short time of purchase. Your satisfaction is important to us, and we want to assist you in resolving this matter. Please reach out to our social media team at LG on Facebook or Twitter at @LGUSSupport to address the issue with your TV. They will be more than happy to assist you and help find a suitable solution. Thank you for bringing this to our attention, and we appreciate your understanding. ^Sam
Broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi wont cannot any more its obly been a month will return tomorrow
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Not recommended
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even have it for a year and it just won’t work anymore
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG..UQ75 Smart TV. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha
do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.poor picture quality. not bright, looks like a old picture
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG has major problem with HDMI ports
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both hdmi ports stopped workin 13 day life bought a Sony
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
- Pros mentioned:Picture qualityCons mentioned:Remote control
A GOOD VALUE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first LG experience. Positive. Very thin, not too heavy. Web OS awkward. Picture quality as expected. Love extra ' LG ' channels. No component access ports apart from HDMI. Poor owner manual documentation. Tricky home theater integration. So many buttons on the remote. No on / off switch on unit. Buy long optical and / or HDMI cables.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Price
Exactly value.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is fantastic. Easy to use. Fantastic value! Sound quality is very good for the size of the tv.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Price
Fill up the room with great picture.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy setup, attractive price for a large size TV.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Dope Set Dude
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was a easy set up. Took less than about 5 minutes. However, can we get to a place with technology where I don’t have to sign in to the 27 apps I use for entertainment. I feel like we’re at a place where the tech dude should have this one figured out already. First world problems. But yes. This is a dope TV set. Def makes the adult programming top shelf. Come on. You laughed. All jokes aside. This is a great tv. It’s my third of its kind. 10/10 recommend.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Nice TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv for the price. Nice picture. It was easy to set up and wireless connection went smoothly. The only thing we don't like is the remote. It's too small and buttons all to close together making it hard to use. Notifications and delivery by Best Buy was very good. Overall we are happy with this purchase.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
The Best!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awesome. Picture is sharp and clear. The colors are vibrant, the blacks are so dark they add to the depth of picture. Kudos to the delivery team, they took away the old TV and set the new TV up and programmed the remote for me. I'm so happy with my purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
awsome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is so slim and light weight. The picture is perfectly clear and it has all the extras I need. The price was a steal, I paid more for a smaller TV that was a no brand name
I would recommend this to a friend - Pros mentioned:Picture quality, Tv quality
Great tv for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice tv for the price point. Impressively thin on the majority of the tv. Speakers are lacking to the extent a soundbar is NECESSARY but other than that great tv picture is super crisp.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! The color, sound and clarity make shows so much fun to watch
I would recommend this to a friend