Customer Ratings & Reviews
- Model:
- 65UQ7570PUJ
- SKU:
- 6501938
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, ease of use, and value for the price of the 65” Class UQ75 Series LED 4K UHD Smart webOS TV (2022). Many appreciate the vibrant colors and straightforward setup process. However, some users have expressed concerns regarding the remote control's design and the TV's internet connectivity. A few also noted occasional slowdowns in the operating system's response time.
This summary was generated by AI based on customer reviews.
Not even for free
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When streaming videos through the web browser, it loses FPS and the sound slows down several times. Playing games also loses resolution when there is any motion, which is completely unacceptable. System OS is slower than a phone from 10 years ago. Don't let the size of the screen fool you, thr quality will be less than enough.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I understand your frustration with the performance and quality of our product. We apologize for any inconvenience this has caused. Your feedback helps us identify areas for improvement and we will strive to enhance the user experience in future products. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
By far the worst smart TV ive ever owned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely laggy, apps take forever to load up, tv is horrible in terms of responsiveness you hit a button on the remote and takes 10/15 seconds for the tv to response, always an update which fixes nothing, had I not thrown the box away this tv definely would hwve went back after a month of use its sitting in our basement closet
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. We apologize for the frustration you have experienced with your LG TV. We understand how disappointing it must be to have a laggy and unresponsive device, especially after only a month of use. Your feedback is important to us, and we regret that the TV has not met your expectations in terms of responsiveness and performance. We are here to assist you and address any issues you may be facing with the TV. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Not happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is not very good. People's faces often are washed out, and the edges are blurred when the people and objects on the screen move.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
BAD - DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy. Picture quality is poor and you can’t access a ton of the main stream channels (no ESPN, NBC, CBS…) so I had to make an additional purchase of a Roku stick but it’s not compatible with the TV as it’s not 4K. The TV takes forever to react to whatever you click on the remote. Overall super unhappy with the TV, strongly do not recommend.
No, I would not recommend this to a friendLGTV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 weeks the sound went out.After unplugging for 60 seconds and holding on button for 30 seconds the sound finally came back on
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing this troubleshooting step. ^Jennifer
red dots and red bar.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are red dots and a red bar that will not go away. This seems to be a problem with some of these tv's. Other reviewers are complaining about it as well. How can this pass quality control? I would not recommend buying this tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
TRASH
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute trash. Green line after only 3 years and of course the warranty doesn’t cover after 1. Save yourself money and frustration and get yourself a Samsung.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Diana. We apologize for the frustration you have experienced with your LG TV developing a green line after three years, especially considering the warranty coverage. We understand your disappointment and appreciate your feedback. At LG, we strive to provide reliable and high-quality products. However, we understand that issues can arise, we value your loyalty and encourage you to reach out to our customer support team on Facebook or X at @LGUSSupport or call us at 1-800-243-0000, for further assistance. ^Jayne
Delivered curbside up with Broken Screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My screen showed up broken. Multiple red dots continually appear on the screen during every image. I noticed the first use.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We're sorry to hear that you're experiencing issues with your screen. We understand how frustrating that must be. Please send us a private message on Facebook or X at @LGUSSupport with your product information or call us at 1-800-243-0000, and we'll work to resolve the issue. ^Jayne
Light bleeds a lot from edges
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tons of light bleeds from the edges. Mostly just noticeable when the screen is dark, but when it’s noticeable. It’s VERY noticeable
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be delighted to delve deeper into the cause of your LG TV bleeding from the edges. Let's start by moving this to a private platform that supports back-and-forth conversation, then send us a private message on Facebook or Twitter using the hashtag @LGUSSupport, including the model and serial numbers of the TV. We'll be more than glad to assist you! ~Rita
LG Ui is trash buy a Samsung instead
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All info in title i regret buying this tv. Not Casting options and LG ruined the tv with crappy UI
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or call our Customer Service at (800) 243-0000. Thank you ~Anthony
Dose it has youtube
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is youtube work with tv i just want to know if its
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Smart TV (65UQ7570PUJ) model. We appreciate your interest in its compatibility with YouTube. Yes, the LG Smart TV 65UQ7570PUJ model, which is part of the UQ75 Series LED 4K UHD Smart webOS TV, is compatible with YouTube. Many LG Smart TVs, including the UQ75 Series, come preloaded with the YouTube app, allowing you to watch YouTube content directly on the TV. Additionally, YouTube TV is supported on LG smart TVs from 2016 onwards, which means you can also access the YouTube TV service on this TV model. If you are experiencing any issues with the YouTube app, such as videos not loading, it's recommended to ensure that the TV's firmware is up to date. To obtain more details on your LG product, you can download it's owner's manual through this link: https://www.lg.com/us/support/product/lg-65UQ7570PUJ.AUSQ. If you have any further questions or need assistance with using YouTube on your TV, please don't hesitate to reach out to us by sending a private message on Facebook or X (Twitter) using @LGUSSupport. We are here to help and ensure your satisfaction. ^Juvy