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Customer Ratings & Reviews

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$349.99
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Comp. Value: $499.99

Customer reviews

Rating 4.5 out of 5 stars with 409 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the 65” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)'s excellent picture quality, ease of use, and affordable price. Many appreciate its great color, numerous features, easy setup, and slim design, as well as the user-friendly LG webOS operating system. However, some customers feel the remote control's layout could be improved, and a few have noted that the TV can be slow at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 409 reviews
  • Rated 5 out of 5 stars

    I love

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked what I bought, besides the store was quick understood, and the staff is excellent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an LG TV for a business. The salesperson was very knowledgeable and the transaction was quick and easy. They loaded the tv in my truck and were pleasant to work with.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really dislike this tv. Our 6 year old Samsung works better than this one. We’ve had it for 4 months and half the apps won’t work anymore. Remote only works half the time and we constantly have to restart the tv.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jeremy. Thank you for sharing your experience with us. We understand your concern about LG TV (65UR9000PUA) model, dealing with issues like apps not working and a remote that’s not responding properly, especially after only 4 months of use.
      One troubleshooting step we recommend is to ensure that the TV’s software is up to date, as updates can fix many app and performance issues. For guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. Additionally, try resetting the TV’s network settings and reconnecting to Wi-Fi, as this can often help with app-related problems. If the remote is unresponsive, you can try removing the batteries, waiting a moment, and reinserting them, or pairing the remote again with the TV.

      If these steps don’t resolve the issue, please send us a private message on social media @LGUSSupport with your details. We will be happy to guide you through further troubleshooting or explore warranty options.

      We appreciate your patience and look forward to assisting you. ^Juvy LG

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    a little disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the picture, but the sound stinks... no matter how we try to "adjust" the sound it's still not good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. Not the best but it works and the screen dosent lag

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv great price very good deal. Panel is fantastic colors are beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is clear and smooth to the ear. The display colors are very clear and bright. There are no lines or breaks in color while a movie or game is played.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect room TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for room TV. Its as if you’re in a cinema when ur watching while lying in bed. I love the remote with a pointer, and not to mention u can download the app and use ur phone as a remote. I just love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a great purchase. It has been almost a year and has not given me any issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a new tv to watch the superbowl football game on and we made the best decision with this band and size. Don’t hesitate to buy if you’re on the fence

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    UR9000 Series LED 4K UHD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UR9000 Series LED 4K UHD, it's amazing experience with LG first time, so far no issues but sometime i feel when its run for hours it appears some white spots during black window

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for a good price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. Great viewing angle and color clarity. Really good black and well lit. Really fast response too when flipping through the menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the exact size that I wanted at a fair price plus got it installed by experts. I had many choices both 2022 and 2023 models. In the end I was satisfied on all counts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Babyboy davis

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with programmed channels makes it a winner we have a lg sound system have everything you need in this tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the LG TV brand with the Majic Remote. Works like a mouse or a pointer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv And even better customer service The associates at Best Buy really know their electronic equipment. Will definitely come back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 65" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could turn my 55" lg UP TO 15 AND COULD HERE JUST FINE. My new LG 65" tv I have to turn sound up to 20 to here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, Real niicccce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it fits real nice in my studio apartment. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful colors and quality. I love watching Youtube and Netflix on it after work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv no problems so far 4 months. Bluetooth connectivity for external speakers and earbuds.

    I would recommend this to a friend