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Customer Ratings & Reviews

  • Front. LG - 65” Class UR9000 Series LED 4K UHD Smart webOS TV - Dark Grey.
  • Angle. LG - 65” Class UR9000 Series LED 4K UHD Smart webOS TV - Dark Grey.
  • Left. LG - 65” Class UR9000 Series LED 4K UHD Smart webOS TV - Dark Grey.
  • Back. LG - 65” Class UR9000 Series LED 4K UHD Smart webOS TV - Dark Grey.
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  • Alt View 13. LG - 65” Class UR9000 Series LED 4K UHD Smart webOS TV - Dark Grey.
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  • Alt View 31. LG - 65” Class UR9000 Series LED 4K UHD Smart webOS TV - Dark Grey.
  • The text on the image reads: 1 2 4 3 5 L 9 6 ... 8 AD/SAP AD 0 qUICK ACCESS J LIST + Q primevideo video Channels LG alexa NETFLIX Disney+ sling a LG 41. Corrected text: 1 2 4 3 5 L 9 6 ... 8 AD/SAP AD 0 qUICK ACCESS J LIST + Q primevideo video Channels LG alexa NETFLIX Disney+ sling a LG 41.
  • Alt View 33. LG - 65” Class UR9000 Series LED 4K UHD Smart webOS TV - Dark Grey.
  • Alt View 34. LG - 65” Class UR9000 Series LED 4K UHD Smart webOS TV - Dark Grey.
  • The image features an LG UHD TV, which is a 65-inch television with a diagonal length of 64.5 inches. The TV has a screen size of 57.3 inches and a height of 1.2 inches. The dimensions of the TV are 57.3 x 33.1 x 1.2 inches (without stand) and 57.3 x 35.6 x 11.6 inches (with stand). The TV comes with a stand, remote control, batteries, and a quick start guide. The image also shows a comparison of the TV's dimensions to a standard 64.5-inch diagonal screen.
  • Why LG WebOS Video video 1 minutes 00 seconds
  • Why LG Line up Video video 1 minutes 46 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds

LG - 65” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)

Model:
65UR9000PUA
SKU:
6535915
Highly rated by customers for:
Clearance
$349.99
Save $150
Comp. Value: $499.99

Customer reviews

Rating 4.5 out of 5 stars with 409 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the 65” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)'s excellent picture quality, ease of use, and affordable price. Many appreciate its great color, numerous features, easy setup, and slim design, as well as the user-friendly LG webOS operating system. However, some customers feel the remote control's layout could be improved, and a few have noted that the TV can be slow at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 409 reviews

  • Great tv. Marginal sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. The sound bar is terrible. Check in for better base response to another sound bar.

    I would recommend this to a friend

  • Great TV for watching movies.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a little bit to learn this TV, like anything else. I love the AI technology. This is a great TV to have.

    I would recommend this to a friend

  • TV review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Great TV good resolution all settings are easy to use

    I would recommend this to a friend

  • 65' LG UHD 4k ThinQ TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! The resolution is fantastic and the app interface is easy to use

    I would recommend this to a friend

  • Amazing tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity and options on this tv are amazing. A great addition to our living area without overpowering the room. Would buy again!

    I would recommend this to a friend

  • Wonderful Sales

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Television at an amazing sale price from Best Buy the name speaks for itself!

    I would recommend this to a friend

  • Great tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality, perfect size tv for medium size living room

    I would recommend this to a friend

  • Samsung 65

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally we bought a wonderful TV! Love it! I would recommend this brand to everyone!

    I would recommend this to a friend

  • LG TV 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product . I’m excited to get the full experience that LG has to offer with their technology

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Brightness

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was delivered today Tcl 65" already making plans to take it back. Tv was beautiful but was up to my standards

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us regarding the LG 65UR9000 TV. We understand that this unit didn't meet your expectations regarding brightness. Your feedback is important, and we value you taking the time to share your perspective with us.
      https://www.bestbuy.com/product/lg-65-class-ur9000-series-led-4k-uhd-smart-webos-tv-2023/JJ8VPZRSZ2
      We understand your inquiry about the TV's performance and would be happy to discuss the various picture settings and features of the 65UR9000 Series that may help enhance your viewing experience. We are committed to ensuring you get the most out of our products. For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo LG

  • Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the great screen resolution. I would recommend this tv to anyone looking for a new tv

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    HORRIBLE PICTURE QUALITY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm heartbroken. The picture on this tv is pixely in dark scenes, buffers constantly, slow to react to remote, goes in and out of clarity. Had an LG tech come out, and basically told me nothing is wrong and I should've bought an OLED tv and spent more money. My 10+ yr old Insignia tv has a better picture than this. The LG tech just said yeah it probably does. Older tvs are made better.! Don't trust what a tv looks like playing in the store, and don't trust the BestBuy employee's recommendations. I'll never buy anything from this store or this brand again. BestBuy return policy is 14 days. It took me a month to realize this tv just isn't that great and the problem was the tv and not my internet Additionally: it's difficult to get the tv panel bright enough, the sound is awful without using external bluetooth speakers or a sound bar. Avoid this model or anything by LG

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Mad. Thank you for taking your time in leaving us a review regarding your 65 inch LED 4K TV. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. We'r saddened to hear that it wasn't the case with your TV and we'd be more than happy to have second look into this. Please get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ^Anthony LG

  • Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is excellent. It was a huge upgrade from our previous smaller LG.

    I would recommend this to a friend

  • Great picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! I'm very happy with my purchase. I highly recommend this tv.

    I would recommend this to a friend

  • LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv, sound could be better but over satisfied with my purchase.

    I would recommend this to a friend

  • LG 65" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our LG products ! They all run the same , pretty much. So when you upgrade to a bigger screen no worries.

    I would recommend this to a friend

  • Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I have is that you need a soundbar for good sound.

    I would recommend this to a friend

  • Daufin Buyungi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and services, Friendly peoples, free delivery

    I would recommend this to a friend

  • Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dislike the sensitivity of the hand control . Don’t like the pointer

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Needs a big software update.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen looks good but everything else about the TV is garbage, its slower then my 6 year old samsung TV.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG TV (65UR9000PUA) model. We understand your concern about a product that doesn't meet your expectations, especially with performance issues like slow response time. We strive to provide high-quality products that exceed our customer's needs and expectations. While the screen quality is important, we want to ensure the overall TV experience is up to your standards.

      To help improve the TV’s performance, we recommend ensuring that the software is up to date. You can check for updates through the settings menu under Support > Software Update. For guidance, you may visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. Additionally, you may want to restart the TV or reset it to its factory settings to see if that helps speed things up.

      If you're still experiencing issues, please feel free to reach out to us via private message on social media @LGUSSupport, and our team will be happy to assist you further.

      We appreciate your feedback and look forward to helping you resolve this issue. ^Juvy LG

Page 17, Showing 321-340 of 409 reviews
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