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Customer Ratings & Reviews

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$349.99
Save $150
Comp. Value: $499.99

Customer reviews

Rating 4.5 out of 5 stars with 409 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the 65” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)'s excellent picture quality, ease of use, and affordable price. Many appreciate its great color, numerous features, easy setup, and slim design, as well as the user-friendly LG webOS operating system. However, some customers feel the remote control's layout could be improved, and a few have noted that the TV can be slow at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 409 reviews
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the t.v. quality. Tbe reps were knowledgeable, professional and went the extra mile.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Pixelates far too often !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this tv. The color is off; it pixeliates far too much; the remote is very un-user friendly with no reasonable directions of how to pair the remote with speakers, or dvd players. I still have my old Sony and I'll put it back up.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Bam. Thank you for sharing your experience with the LG TV (65UR9000PUA) model. We understand your concern about a TV not meeting your expectations, especially regarding color quality and pixelation issues. We strive to provide reliable, high-quality products exceeding our customer's needs and expectations. We recommend checking the picture settings and ensuring the TV is updated to the latest software version to address the color and pixelation. This can sometimes improve performance. If you’d like assistance with the remote or connecting your devices, please feel free to reach out for guidance.

      If you have any other questions or need further support, send us a private message on social media @LGUSSupport. We’re here to help. ^Juvy LG

  • Rated 4 out of 5 stars

    Lg tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great. The processor could be better but overall great for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this purchase, we needed a new tv for dinning room and this was the right choice

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App are constantly not working properly. Sometimes while watching a show, the sound works but the screen is black. Would not recommend. I regret purchasing this tv.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us. We understand that you're encountering issues with the screen going black while the sound continues during app usage on your 65UR9000PUA TV. Your feedback is important to us, and we'd like to assist you further.

      As a first step, please try performing a soft reset by unplugging the TV from the power source for about 60 seconds, then plug it back in and check if the issue persists.

      Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore additional solutions. We appreciate your patience. —Renzo LG

  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is hard to get use too Cant even figure if you can display the time on it any where And applied for best buy credit card and they turned me down for applying twice lol Guess have to go somewhere else

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My LG TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV at a good price. Like the magic remote that came with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and beautiful tv for a great value!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, if anything changes I will update my review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best to buy at best buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    satisfied!!! everything was perfect!! best deal i’ve made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great great :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great :) great great great greT great great :) great great great greT great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new T.V. from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the T.V. It works great, and has a beautiful screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price an great tv, i would highly recommend this tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told me everything I need and wanted to know about my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products. I loved is perfect. Yo que tu lo.compro. buenísimo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart tv. Everyone in the falimy enjoy the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch LG smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. Good product works good beautiful color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best TVs I’ve ever bought from bestbuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with easy set up but the sound quality is lacking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old tv wasn’t smart so I bought this one. Love it.

    I would recommend this to a friend