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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 409 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the 65” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)'s excellent picture quality, ease of use, and affordable price. Many appreciate its great color, numerous features, easy setup, and slim design, as well as the user-friendly LG webOS operating system. However, some customers feel the remote control's layout could be improved, and a few have noted that the TV can be slow at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 409 reviews
  • Rated 1 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some shows can be seen full screen, others do not. When we try to change the setting it does not allow us!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to share your feedback on the LG Smart TV (65UR9000PUA) model. We appreciate your honesty and want you to know that we value your opinion.

      We apologize for any inconvenience you have experienced with the full-screen viewing on certain shows. We understand that consistency in the viewing experience is important, and we regret that you have encountered difficulties in changing the settings.

      To address this issue, we recommend checking if the aspect ratio settings on your TV are properly configured. Different shows may have varying aspect ratios, and adjusting the settings accordingly can help ensure a full-screen viewing experience. If you are unable to change the settings as desired, we recommend referring to the user manual: https://www.lg.com/us/support/product/lg-65UR9000PUA.AUS. For additional help and guidance, you can visit this link: https://www.lg.com/us/support/help-library/lg-tv-how-to-change-the-screen-size-and-aspect-ratio-on-an-lg-tv-CT10000020-1427122245861. We appreciate your feedback and want to ensure that you have a satisfactory experience with our product. If you have any additional questions or concerns, please don't hesitate to reach out to us on Facebook or X (Twitter) using @LGUSSupport. We are here to help and provide you with the support you need. ^Juvy LG

  • Rated 1 out of 5 stars

    Skip this Purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To say this was a new TV, just know it’s operating system is SLOW!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for bringing this to our attention. I'm sorry to hear that you're experiencing slow performance with the operating system on your new TV. Your satisfaction is important to us, and we apologize for any frustration this may have caused. We understand the importance of a smooth and fast operating system for a positive user experience. We appreciate your feedback and will take this into consideration for future improvements. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much to turn tv on I wanted basic got a tv from 2050

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to review the LG TV (65UR9000PUA) model.
      We understand that simplicity and ease of use are important factors when choosing a TV. We strive to provide products that cater to a wide range of preferences, but we understand that not every model may be suited to everyone's needs. We value your feedback and will consider it as we continue to improve our product offerings. If you have any specific concerns or questions about the TV, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG

  • Rated 1 out of 5 stars

    Wrong TV for '23

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture sucks... spend the exra $ for a mini led tv

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. We're sorry to hear that you're not satisfied with the picture quality of your LG TV. We understand the importance of a clear and vibrant display for an enjoyable viewing experience.

      While we strive to offer a range of options to suit different preferences, we appreciate your feedback and will take it into consideration for future improvements.

      If you have any further concerns or if there's anything else we can assist you with, please feel free to let us know. Your input is valuable to us. Thank you for choosing LG. —Kai LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this TV so far. I like the LG webOS, and it's got all the apps I need—all the usual streaming services and then some. The picture quality is great, but the sound leaves something to be desired (I got a soundbar to remedy that). Size, when unboxed, is perfect, but I literally had to rent a pickup truck in order to get it home because it didn't fit in my car in the box (Hyundai Kona, for reference. It was just slightly too big to fit in the back; so if you've got a smaller car either have it delivered or have a plan). Overall I'm really happy with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp colors and clear images on screen. Quality product at a fair price. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Love my LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great color. All the apps I need were loaded and ready to use.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Lg thin 65 inch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it four stars over five because I don't like the mouse type remote. It's all over the place. It can make perusing faster it you can control it. I prefer the old fashion remote that lets you click forward/backward, etc

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. We are so happy that we followed the shop assistant's advice and did not buy the cheaper TV brand that we originally came for. This LG has a perfect sound and the colors are just amazing. So bright and live. We are very happy with our purchase and definitely recommend this TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    LG Ur9000 65”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Very Good TV overall has settings and preference for everyone..Just make sure you put some where with least amount of sunlight coming in.. also very good size for man cave

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV so far nice size great color many features to choose from the remote is cool too not too heavy. I hope to have this tv for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 Inches of WOW..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What did I ever do before I owned this TV. It is awesome. Beautiful picture, wonderful sound and it was a great price..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Best Friends in home LG Television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is the best in my home we get three TV in home and all give the good view and sound for the family entertainment

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality! My fiance loves it. He likes the quality of his games on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Unos sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality, clear and precise imaging with great color

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Jayna Passmore

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. It has everything that we needed in a television. The picture quality is also very good.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    My LG UR9000 TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG UR9000 is perfect right out of the box. Remote Control SUCKS.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my LG 65"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality!! The voice command remote is amazing! I'm really glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints. Offers everything we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, color, picture, and the price was perfect.

    I would recommend this to a friend