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Customer Ratings & Reviews

$489.74

Customer reviews

Rating 4.6 out of 5 stars with 1749 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,749 reviews
  • Rated 5 out of 5 stars

    Great Deal Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Beautiful picture! Best Buy offered the best deal anywhere on a 65" LG TV.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Problematic Delivery Communication

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review concerns the communication issues, not the product or delivery team. The delivery service guys provided excellent customer service. After they left, I decided the TV was too big for my room, so I looked into the return policy. The first person I chatted with online gave me incorrect information, saying the return pickup would be free, but I would need to call to set up the pickup. When I called, the second person said it would cost $99 unless I exchanged it for another TV, which I did. The exchange was scheduled for 3/29, but the delivery team never showed up, and I wasn't notified by text. Why would all previous communication be sent by text, and an important, same-day notification about the need to reschedule come in an email? I was expecting a text and did not see the email until the next day. Unfortunately, I had paid someone to be at my home to receive the delivery for nothing. Please ensure future same-day rescheduling notifications are sent by text or phone call. I rescheduled to 4/9, and all went well. So far, I am enjoying the new TV, but the remote buttons are way too small. Thanks for listening!

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Katmandu. Thank you for sharing your experience with us about the LG TV (65UT7000PUA) model. We’re glad to hear that the delivery team provided excellent service and that the rescheduled exchange went smoothly. We strive to provide exceptional services and ensure a smooth experience.

      Your feedback is valuable, and we will definitely pass it along to the team to ensure that same-day notifications are more consistent going forward, ideally via text or phone call to avoid any confusion.

      As for the remote size, we appreciate your feedback and understand that it can be challenging to work with small buttons. We hope it doesn’t take away from your enjoyment of the TV. If you need any help with customizing settings to improve your experience, feel free to reach out to us on social media at @LGUSSupport. ^Juvy LG

  • Rated 5 out of 5 stars

    Wonderful buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set, beautiful picture and the price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV and the brightness of it! It's is a powerhouse full of all the app u will ever need!!! Thank you LG!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television works well, vivid image and great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Perfect clear picture. Looks almost 3-D.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Lg UHD

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Tv I buy in relationships to quality and price, I would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and audio quality are amazing and there are no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star slow

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best tv I had, the only issue is its kind slow, but still give a 5 star.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice TV!! 10/10 recommend!!! Even the price was good!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds, pictures , screen we love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV , sounds is great , you can adjust the picture and brightness and lovin it ! 65” tv is perfect to our living room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp picture, and the sound is very good, easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Unbelievable price.would recommend this for anybody looking for a great tv at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG UT70

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at this price range. LG tvs don't disappoint. Easy set up and was watching in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I own!!! The sound, the images, everything is to tier!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very crisp and the color is vibrant. Very happy with this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. Easy-to-use. Nice size screen. Pretty color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is spectacular

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. The colors were vibrant and the sound quality was crisp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series 4K UHD Smart webOS TV 2024LG 65" class UT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 65" class UT 70 Series LED 4K UHD Smart webOS TV 2024 is all that it said and a lot more. The TV is programmable and the channel are very accessible. Easy and not complicated to operate. I am enjoying my TV purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i own the 55 inches, 70 inches and now 65inches of the same brand LG..No issue so far and great image quality

    I would recommend this to a friend