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Customer Ratings & Reviews

$489.74

Customer reviews

Rating 4.6 out of 5 stars with 1750 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,750 reviews
  • Rated 2 out of 5 stars

    NO MORE LG PRODUCTS: hate this tv and LG support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible television - Been meaning to provide negative reviews for a long time now, since I started feeling buyers remorse immediately after receiving my TV. I spent so much time looking at reviews, and I had an LG UHD TV almost ten years ago, that was great... I absolutely hate this TV, unfortunately, the software is extremely buggy, picture quality is not good, and backlighting is so terrible. It sucks, because so often I get upset when watching a movie or TV show that should be super high quality (i have gig network), But picture quality or lighting makes it very difficult to take in the whole scenery of any given scene. I'm gonna provide some better reviews, more concise, with better details... But one thing to mention real quick, LG customer service seems to be a joke, They basically closed my tickets without contacting me, weren't actually able to apparently view the images and videos that I sent them, to support my complaints With the defective TV.... one more thing This TV has certain features, that you can't access, unless you actually buy a separate magic remote for the TV, didn't even come with the remote to enable all the features. Sorry for the long review This will most likely be the very last product I purchased from LG. Maybe this company has gone downhill since the last decade when I bought A smart TV. Again, Severely disappointed that this was the TV I had decided on , around last Christmas time 2024

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ryan. Thank you for sharing your experience with the LG TV (65UT7000PUA). We appreciate your feedback, as we know reliable performance and picture quality are crucial.

      To enhance your viewing experience, please check for the latest software update via Settings > All Settings > Support > Software Update > Check for Updates. Updates may fix some issues you've faced. For assistance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535.

      For picture and backlighting issues, try adjusting the Picture Mode to Cinema or Expert (Dark Room) and fine-tuning the Backlight, Brightness, and Local Dimming settings. More tips can be found here: https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034. Regarding the Magic Remote, advanced features like voice control require a separate purchase; check our website or authorized retailers for compatible accessories.

      If you need further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Perfect tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv have no complaints at all! Easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture at a fantastic price and good sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and they love the size, picture and sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent LG tv with great picture and sound. Very Satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clarity and budget friendly. Good viewing qualty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG UHD AI TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality tv, superb picture and sound. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was very affordable and the picture quility is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product on sale apart of a Super Bowl promotion. Best purchase of the year I’ve made so far. The TV pairs well with other appliances such as Alexa and Google Home. All TV’s are basically on the same playing field these days aside from the 4K but this gets the job done perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Best at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! This is my second TV both in my living room and now my bedroom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and the perfect addition to our living room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pixie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice picture, setup needs to more user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for a 65 inch tv at ~$400 price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price, delivered fast and carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG UHD 65” 4K smart tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Very pleased with everything about this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Im very happy with my selection. It was a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lookin for an affordable but good tv for my living room. Im so happy we decided to purchase the LG tv! We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bugdet TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this TV for the price and the features it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was amazing. All questions were answered; the product features were explained. The Associate was very patient & knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! I bought it on the Black Friday sale!

    I would recommend this to a friend