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Customer Ratings & Reviews

$489.74

Customer reviews

Rating 4.6 out of 5 stars with 1750 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,750 reviews
  • Rated 5 out of 5 stars

    New TV Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Mike and Dan from Geek Squad did a good job with the delivery and installation. On time, quick and efficient. Explained everything ste by step. Highly recommended them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life is Good LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is bright. Colors are sharp. I would recommend LG brand to all my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WebOs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV quality and easy to set up and use, would definitely recommend for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is good for the price is it dont expect alot either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 65" UHD AI TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and price is right. We love all the apps on this tv. It is user friendly as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has worked great since i bought the gentleman who helped us at the store is top nashua nh location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for first apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldn't believe the price. This combined with some rewards coupons I had made it a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG works! Best Buy rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff. I like the TV and shopping experience and delivery was professionally handled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value but some Shortcomings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for casual viewing and streaming. Not the greatest for gaming but for the price, you get what you pay for. The sound from the TV is somewhat lackluster so I would definitely recommend getting or having a sound bar with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV at a great price! Faster processing than previous models and great picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal clear picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic color, definition, and clarity. Fantastic TV at a great price. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered in a timely manner! Easy and simple to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ovall good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good tv given the price. The screen quality is a bit low.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved the customer service and the thing works wloud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with good display I would really recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s alright for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks good, the remote has way too many buttons and the tv doesn’t keep WiFi connection too well.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, TopherN. Thank you for sharing your experience with us regarding your LG 65 Class UT70 Series LED 4K UHD Smart webOS TV. We understand your inquiry regarding the remote control design and the WiFi connectivity issues. We understand that the unit didn't meet your expectations. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZH54L
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 1 out of 5 stars

    Waste of money & time!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an LG 65" TV from Best Buy, and it has been nothing short of a frustrating experience. The remote that came with the TV does not support the advanced features of the television, making it impossible to access HDMI for gaming or other essential functions. When I reached out to customer service for help, they informed me that I would need to pay an additional $200 for set up assistance and buy a compatible remote. & I am a paid member of the annual geek squad repair services! This is completely unacceptable for such an expensive product. I am now left wanting a full refund and a bottle of Excedrin for the headache this ordeal has caused me. Save yourself the trouble and shop elsewhere!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Angela. Thank you for taking the time to share your experience with the LG TV (65UT7000PUA) model. We understand your concern about having issues with the remote and not be able to fully utilize all the features of your new TV. We strive to provide top-notch products and ensure a smooth and seamless viewing experience. Here are a few things you can try in the meantime: On your TV screen, try pressing the Home button, then navigate to Inputs to select your desired HDMI source. This should help in the short term while we work on getting you a more permanent solution. If the provided remote is not functioning as expected, a universal remote (which is compatible with many LG TVs) could be a temporary or permanent fix. This can provide access to the HDMI and other advanced functions until we can sort out a solution for you. Since you are not satisfied with the TV, we would like to assist with your refund or exchange request. Please reach out to us directly via @LGUSSupport on social media, and our team will guide you through the process. We want to ensure you're happy with your purchase. ^Juvy LG

  • Rated 5 out of 5 stars

    Get one!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my news TV! Excellent picture and sound. Absolutely perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing tv but slow OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV but the OS Feels a bit slow and gets stuck from time to time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Great price! Team at best buy was fantastic with bringing out the TV to my car.

    I would recommend this to a friend