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Customer Ratings & Reviews

$489.74

Customer reviews

Rating 4.6 out of 5 stars with 1751 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,751 reviews
  • Rated 5 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Buying my second one today for my parents, definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 Foot TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Makes me feel like im at the movies. Great sound great picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65in LG tv is a good brand of television. Good pictures and good sounds

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1 year with two months and now is Dead screen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light use , just average from a working man most of the day out , just turn the TV for few minutes mornings, 15 minutes , evening 3 hours , the TV Die at 2100 using hours , I purchased this tv because I already had one in my living room wall with over 14,000 hours of view , ( older model ) Best Buy should be able and honest to sell items that at least last more than a year

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Lg tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working very well until today sound went off and started making humming noise sound is not turning back on

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great tv great store always shop here conyers

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice sound & picture but freezes constantly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed in this TV. The picture is beautiful and the sound was surprisingly good. We didn’t need a soundbar and found that the Clear Voice option and AI sound were actually helpful in enhancing dialog without causing ear busting variations for explosions and action films. That said the operating system and processor were painfully slow. I’d read reviews that said there was lag when clicking apps but it was so much worse than expected. Apps like Disney, Hulu, even Netflix would freeze in the middle of a movie. HBO Max became so fuzzy it was hard to see. I think we got a lemon and there was a problem with the WiFi /internet card or something. We tried all kinds of fixes and tests and ended up returning the TV after 49 days and exchanging it for a Hisense 65” QLED U7 which is better by miles. In case you’re wondering—yes we tested internet speed. Our home WiFi was not the issue as we had no problems streaming on phones, tablets, laptops or our smaller Samsung tv upstairs. We had an LG “dumb TV” that was over 12 years old before it finally conked out. We had used it with a fire stick. Unfortunately the new smart LG just didn’t have the power to stream anything without buffering and freezing. For our price range the Hisense has been much better so far with no buffering or streaming problems

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Darcy. Thank you for sharing your detailed feedback with us. We understand your concern about experiencing lag and streaming issues with your LG TV (65UT7000PUA) model, especially after the positive features you mentioned like the beautiful picture quality and sound. We strive to provide reliable, high-quality products and ensure a smooth viewing experience.

      To address the issue you faced, it's possible that the WiFi or internal processing could have been affected by settings or connectivity problems. One potential fix is to check if the TV’s firmware is up to date, as updates can sometimes improve performance, especially when it comes to streaming and app functionality. For guidance, you may visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. If the problem persists, we’d definitely want to explore this further to ensure there’s no hardware issue with your unit.

      However, we respect your decision to exchange the TV. Please know that we value your feedback, and if you ever have another LG product in mind, we’d love the chance to assist you again.

      If you need further assistance, don’t hesitate to reach out to us through private message on social media @LGUSSupport.

      We appreciate your patience and wish you the best with your new TV. ^Juvy LG

  • Rated 5 out of 5 stars

    Great TV for the money!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. And WebOS is still one of the best smart tv OSs on the market outside of Apple’s TV OS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the quality of this brand, I was going to buy a Samsung but when I saw this I’m glad I took a chance, great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thes best site and products, is easy purchase here, I like this card member , have so much promotion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv used for computer monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my computer monitor. Fast response time and works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tv check out was fast and helpful they helped me put the tv in my truck bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go this product from Bestbuy, which was fastest way to get, and also cheapest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I made the purchase. Great quality and amazing size for my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my tv purchase it works great and the quality is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv!!! It's our second LG, and the perfect size for the family room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    See better, Hear better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OH WE’RE SO HAPPY WE PURCHASED THIS TV. We can now navigate through different channels smoothly. Audio and video are both excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great for our purposes, the smartest tv I have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv lg screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the tv and the service from best buy , it's worth money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Jeancy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was affordable and the items was delivered. I recommend your customer service and delivery services. Keep up the great work

    I would recommend this to a friend