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Customer Ratings & Reviews

$489.74

Customer reviews

Rating 4.6 out of 5 stars with 1752 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,752 reviews
  • Rated 2 out of 5 stars

    Great pic, but slow, terrible remote &complex OS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but slower to boot and load apps. Definitely a cheaper model but my 386 laptop boots faster. Also the remote control has so many buttons on it and they are way to close together. I guess my thumbs could go on a diet, but this is ridiculous. Would not reccomend

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ematt. Thank you for sharing your feedback on the LG TV (65UT7000PUA) model. We’re glad to hear that you’re enjoying the picture quality, but we understand your concern about the slower boot time and app loading, as well as the crowded remote control. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

      To improve the performance, we recommend checking for any software updates that may help with speed and app performance. Additionally, using the TV’s "Quick Start" mode (if available) can help reduce boot times. For guidance, you may visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. For the remote, you might consider using the LG Magic Remote, which offers more intuitive controls and can provide a more comfortable experience.

      Please send us a private message on social media @LGUSSupport, and we’ll be happy to assist further with troubleshooting and explore potential solutions to enhance your experience. We look forward to assisting you. ^Juvy LG

  • Rated 5 out of 5 stars

    Modern technology

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the standards you need in a TV are available in this TV from LG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ..dhdjhdjdjdjdjdjdjdjdjdjdjdjjdjdjdjdjdjdjdjdjdjdjdjd

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outstanding customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality and great customer service! The price was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service and a very good tv and bought a Geek Squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bello

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bello bello maravilloso increíble lo amo es presioso

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and excellent treatment from the staff... thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, friendly,and knowledgeable employee. We were in and out quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    n/a

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very great tv and great show and great show too but not for me at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    L G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and terrific installers. Be At srvice I ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV 65in

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Got it for a great price dying Black Friday !!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unsure I would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I’m thrilled with this TV. The sound doesn’t work very well. The picture is ok but some of the channels don’t come in very well. So still trying to figure out if it’s me not knowing how to adjust things or the tv. I don’t find it user friendly.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, DianaR. Thank you for sharing your experience with us. We understand your inquiry regarding the sound and picture quality of your LG 65 Class UT70 Series LED 4K UHD Smart webOS TV. To help with the sound, we recommend checking your Sound Mode settings to ensure it is set to "AI Sound" or "Standard."
      https://www.bestbuy.com/product/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZH54L
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo LG

  • Rated 5 out of 5 stars

    Rating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV works amazing. The service was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Par Excelence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliance fit the description and the customer care was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv and it fits perfectly in my granddaughter room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great prices! Will be coming back soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lg always has the best quality, and the webOS is easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to navigate tv, not as large as previous 65” tv. Had to go to google to figure out how to previous how to work tv.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the navigation and dimensions of your LG 65" Class UT70 Series LED 4K UHD Smart webOS TV. We understand that the interface and size didn't meet your expectations compared to your previous unit.
      https://www.bestbuy.com/product/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZH54L
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors , never had a Lg until this one and im happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and service , delivery was easy and helpful

    I would recommend this to a friend