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Customer Ratings & Reviews

$599.99

Customer reviews

Rating 4.6 out of 5 stars with 1705 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the excellent picture quality, ease of use, and reasonable price of the 65” Class UT70 Series LED 4K UHD Smart webOS TV (2024). The size and simple setup are also appreciated by some users. On the other hand, some customers have expressed concerns about the remote control and the TV's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 58 reviews
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent LED Tv with terrible speakers. I got it on a deal at half off and still find it overpriced given the picture and speaker quality.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand that the LG - 65 Class UT70 Series LED 4K UHD Smart webOS TV (2024) didn't meet your expectations regarding the speaker and picture quality. We understand your inquiry and value your feedback as we strive to improve our products.
      https://www.bestbuy.com/product/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZH54L
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Rated 3 out of 5 stars

    Ok tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's okay. You get what you pay for . There is an issue when the picture has black along the edges like most movies, there's shadow whites. I won't buy it again. Only convenient thing is the remote on my galaxy if we misplaced remote!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent tv , just a lil darker than what I’m use too but bang for buck

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Sound Metallic and White Patches On Top

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and the quality 9f picture is good. The sound is extremely metallic and just bad, it almost seems intentionally done to force you into buying an additional speaker or something. It also had really annoying white blotches on the top blackout bar that is really noticeable at night. I was really excited for a bigger tv and an upgrade and I just miss my older smaller tv.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Decent for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this TV for our bedroom. The size is great and I overall like the TV. The remote however is very hard to navigate, a ton of buttons that don't make sense. I also have problems when I switch over to my fire stick, a video sound will start playing as soon as I switch input to my fire stick. I wish that this TV had the option for the downloader app but it doesn't. For the price it's a decent TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Responsiveness

    Rated 3 out of 5 stars

    Don't buy it!! It is super slooooooow!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale, it's not worth full price. this TV is so slow!!! My old tv is now in my bedroom it reacts instantly when changing to diff source. the LG has a good picture but reminds me of dial up internet service. I do not recommend buying this product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Okay TV, but Chromecast lags and freezes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good TV with a great picture, but one of the main reason I picked this TV over others was because it has built in Chromecast. We like to cast from our laptops to the TV in this house, so that was on our must-have list. The problem here is that the casting is really terrible. It lags and freezes. I ended up just not using the Chromecast feature anymore. I bought a Google Chromecast attachment and plugged that in and it solved the problem, but I could've done that with any TV, so that's a disappointment. Aside from that, I'm fine with the TV.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control, Response time

    Rated 3 out of 5 stars

    Not Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There seems to be a delay-slowness when moving to channels and other apps. I dislike the clock when idle, not sure if another screen saver can be used or not- not very user friendly when trying to navigate things. Remote is basic and low standard. I would not recommend.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. We understand your inquiry regarding the performance and navigation of your LG 65 Class UT70 Series LED 4K UHD Smart webOS TV (2024). To help with the slowness you're experiencing, we suggest ensuring your TV software is up to date and trying a power cycle by unplugging the unit for 60 seconds to refresh the system memory. Regarding the idle screen, while the clock is a standard feature of webOS, you can adjust the "Screen Saver Standby Time" in the Additional Settings menu or explore the Home Dashboard for available screen options. Additionally, for a more advanced experience, this model is compatible with the LG Magic Remote (sold separately), which offers voice control and mouse-like pointing.
      https://www.bestbuy.com/product/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZH54L
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Good price. But…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big size tv for the price. I’m a big fan of LG TVs. Have not had any issues until this one though. Not a big deal but kind of annoying. Both the usb ports on the tv short out it seems. Tried to use an adapter to run sound to an older style Bose system. HDMI to RCA. The adapter uses a transmitter to power it which you power through usb. The adapter would power in and out. Tried and different usb cord and same issue. If you hold usb port on back of tv it will work but once you let go it disconnects. Doesn’t seem like it gets a good connection. Does this on both the usb ports built into the tv after trying multiple cords to be sure. Instead of boxing back up to return I just worked around it by using the optical out. Still a solid tv for the price. Just kinda bummed those didn’t work right.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity is great and tv produces great sound but TV is very slow when using the smart features. I’d recommend an external device for streaming purposes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a decent tv but I miss my Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this LG 65’ to replace my Samsung 75’ that was being replaced by an 85’ Samsung. From the living room to my bedroom it took a hit and now I have my LG 65’ in my bedroom. It is not as loud as the Samsung and the remote is lacklustre. Connecting my iPhone to AirPlay is a nightmare at times. More than not it requires multiple attempts and it’s been known not to work properly often dropping the stream with a router in the room. I haven’t sold it or taken it down from my wall yet so it can’t be that bad of a tv; safe to assume that I miss the old tv. Maybe the next LG that I consider purchasing will be a whole upgrade from my current one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    It’s alright for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks good, the remote has way too many buttons and the tv doesn’t keep WiFi connection too well.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, TopherN. Thank you for sharing your experience with us regarding your LG 65 Class UT70 Series LED 4K UHD Smart webOS TV. We understand your inquiry regarding the remote control design and the WiFi connectivity issues. We understand that the unit didn't meet your expectations. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZH54L
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not a good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed with this TV it tends to turn on and off by itself and has been giving me nothing but hassles. It is always updating, the picture quality is good but I'm not sure if it's a glitch with the software or I have a lemon TV.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Decent for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the remote was backlit, it’s very hard to see what button you’re pushing when it’s dark. As for the TV it’s very slow at times but the quality of movies and shows is okay

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Dakota. Thank you for sharing your experience with us. We understand your inquiry regarding the remote visibility and the performance speed of your LG 65 Class UT70 Series LED 4K UHD Smart webOS TV. To help improve the navigation speed, we recommend ensuring your TV software is up to date by navigating to Settings > Support > Software Update.
      https://www.bestbuy.com/product/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZH54L
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Buy additional remote!?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked for a nice tv with all the bells and whistles.. and this tv - you have to buy an extra remote to use all the options. Disappointed for sure.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, JayF. Thank you for sharing your experience with us regarding your LG UT70 Series LED 4K UHD Smart webOS TV. We understand your inquiry regarding the remote control compatibility and the features available for your unit. We strive to provide versatile options for our customers and appreciate your feedback regarding the included accessories.
      https://www.bestbuy.com/product/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZH54L
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Hi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG TV is great. Please stop telling your employees to up sale everything. I know what I want, stop upselling or I'm not shopping at best buy anymore, rat

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Jerry. Thank you for sharing your experience with us regarding your LG UT70 Series LED 4K UHD Smart webOS TV. We understand your inquiry regarding the sales experience you encountered. Your feedback is important, and we want to ensure that every interaction with our brand and partners is positive. We understand that this did not meet your expectations, and we would like to hear more about your experience to assist you further.
      https://www.bestbuy.com/product/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZH54L
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Decent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color and sound quality vs Samsung. The price was high compared to a 75 inch tv but it is what it is

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this tv is just ok. I've gone through and changed different settings, but I'm not satisfied with any. I previously had an LG that was broken causing me to have to replace it and I was extremely happy with that one, but this did not live up to my previous one. This TV also always turns on to the Home Hub and won't stay on the previous HDMI that was in use. I have a fire stick plugged in and have to use the TV remote to navigate to the correct HDMI every time. This TV would also turn on the connected PS5 every time it was turned on. I had to keep it unplugged from the HDMI to stop this from happening. If these are the new standard features of LG TVs I will not purchase one in the future.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a really good tv and really big which you can enjoy your favorite movies and shows

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Yanni. Thank you for sharing your experience with us. We understand your inquiry and are happy to hear that you are enjoying the large screen and picture quality of your LG 65 Class UT70 Series LED 4K UHD Smart webOS TV for your favorite movies. Your feedback is important, and we want to ensure you continue to have a great viewing experience.
      https://www.bestbuy.com/product/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZH54L
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 3 out of 5 stars

    Poor picture quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called LG tech support because I just could not get my tv to focus properly. Objects in the foreground were clear, crisp and vivid anything else in the picture was blurry. Customer support went in remotely to my television and set all the settings to what was recommended for this set. I still had unclear background objects. Returned tv and bought a Samsung DU7200B what a difference. Like night and day. I would never buy an LG again!

    No, I would not recommend this to a friend