Customer Ratings & Reviews
- Model:
- 65UT7570PUB
- |
- SKU:
- 6578178
Customer reviews
Rating 4.5 out of 5 stars with 488 reviews
(488 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 65” Class UT75 Series LED 4K UHD Smart webOS TV (2024) for its amazing picture quality, perfect colors, and ideal size. Many find it easy to use, appreciate its lightweight design, and were satisfied with the setup process. Some customers noted that the remote control could be improved and that the software could use some refinement.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Highly satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV! Great service also and looking forward to telling my friends to shop here also!
I would recommend this to a friend- Cons mentioned:Speed
Rated 3 out of 5 stars
Great tv but slow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not a bad tv but moves very slow. Limited app selection compare to Samsung. But a great tv if you are on a budget.
I would recommend this to a friend Rated 5 out of 5 stars
Best service at Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An associate looked in her computer to find a lower cost tv stand for me. She didn’t have to do that so I really appreciated her help.
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price . Movies look great on tv and gaming as well.
I would recommend this to a friendRated 5 out of 5 stars
My choice for a TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv. Had a deal on the TV so great value. Must buy.
I would recommend this to a friendRated 5 out of 5 stars
Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good TV and excellent quality! I am satisfied with the money I have paid!
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv, the resolution is great, easy to set up, and to use it.
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Twas good good good good good good good good good.
I would recommend this to a friendRated 5 out of 5 stars
LG 65” TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service! I have no words to describe how nicely and friendly they provided service when I went to buy TV
I would recommend this to a friendRated 1 out of 5 stars
:( brand new. Lagging processor problems
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv I received had issues 1 day of use and again 2 day so I am returning it for same tv but hopefully one without processor problems. But now I could not get it swapped out for 2 weeks. So far not great impression unfortunately. I went thru you directly rather than amazon hoping I would receive better product and service. Had to purchase membership to assure the next one to arrive has 60 day return rather than the short 2 week without membership. Originally I was unable to access my account which I have a current geek squad on my computer. I had to create a new account for new tv and service plan. I am still unable to access my original account. So I guess my experience has not been great so far sadly.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on the LG TV (65UT7570PUB) model. We understand your concern about the issues you’ve encountered with the unit and the challenges with the return process and account access. We aim to offer top-notch products and excellent services that exceed our customer's needs.
For a smoother resolution, please contact Best Buy customer service directly at 888-237-8289 to address the exchange and account access issues. They should be able to help with the return process and ensure your new TV meets your expectations.
For further assistance, reach out to us on social media @LGUSSupport. We're ready to support you and help resolve any remaining issues. Thank you for your patience. ^Juvy
Rated 4 out of 5 stars
Homeowner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and install was delayed and no notification given. Was not impressed with service given.
I would recommend this to a friendRated 1 out of 5 stars
Not as advertised.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy at all. This is the Tv I bought. I went to hook up my surround sound system only to discover that the back of the tv I have is not the same as the pictures on this tv even though this is the one i bought. There is optical output or hdmi arc as pictured on this site.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with the LG TV (65UT7570PUB) model. We understand how important it is for your TV to match your expectations—especially when setting up a surround sound system. A helpful troubleshooting step is to check if your sound system is connected to the HDMI port labeled 'eARC' on the back of the TV. The eARC port supports the transfer of high-quality audio signals from the TV to your soundbar or audio receiver. You may also need to adjust the TV's sound settings to output audio through the connected device. For a closer look at the port layout and setup instructions, you can visit https://www.lg.com/us/support/product/lg-65UT7570PUB.AUSQ. If you’d like us to help verify your unit or walk through setup steps, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to assist you every step of the way. ^Juvy
Rated 5 out of 5 stars
Recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv so far. There is a lot of apps to go through still and it seems like we can do a lot with it
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very good tv its nice and beautiful screen i like it
I would recommend this to a friendRated 5 out of 5 stars
Very good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent equipment. I am fascinated with the technology and features it has.
I would recommend this to a friendRated 5 out of 5 stars
Number one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good price and the delivery was fast and free. Everything about the service at Best Buy was fantastic.
I would recommend this to a friendRated 3 out of 5 stars
?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG does not have all the app’s, also tv is slow when turning off or on.
No, I would not recommend this to a friendRated 5 out of 5 stars
LG UHD AI
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear display,the contrast and color is on point
I would recommend this to a friendRated 5 out of 5 stars
Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price no somaints here and Best Buy had it ready to go for me and helped me load it up
I would recommend this to a friendRated 3 out of 5 stars
Tv never comes on
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV never turned on after assembling it. I went back to the store to return it, but I didn't like the assistant and her policies, since according to her, if it is damaged or broken from the store, you take it home and they don't give you your money back, without it being my fault. Very bad experience, because of their policies, it's better. Bj's.
No, I would not recommend this to a friend













