Customer Ratings & Reviews
- Model:
- 65UT7570PUB
- SKU:
- 6578178
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 65” Class UT75 Series LED 4K UHD Smart webOS TV (2024) highly for its amazing picture quality, ease of use, and great price. Many appreciate its lightweight design, perfect colors, and quick setup. However, some customers find the remote control to be outdated and have noted that the operating system could be faster, with software improvements being desired.
This summary was generated by AI based on customer reviews.
Charles Horton
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good and worker was very helpful. Set up installation as well
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was purchased for my son and he has enjoyed it immensely this far.
I would recommend this to a friendGreat Tv for affordable price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent tv quality at a justifiable price. would definitely recommend
I would recommend this to a friendMy new LG!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for the price. I highly recommend it.
I would recommend this to a friendPicture quality not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is not great compared to other TVs in this price range. When watching sports, the field is not clear and the jersey numbers are hard to read, not what you expect from a 4K tv. We have tried various picture modes and nothing seems to improve it. Overall not impressed.
No, I would not recommend this to a friendgreat work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got here on time and got right to work and completed in great time
I would recommend this to a friendNot as advertised.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy at all. This is the Tv I bought. I went to hook up my surround sound system only to discover that the back of the tv I have is not the same as the pictures on this tv even though this is the one i bought. There is optical output or hdmi arc as pictured on this site.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with the LG TV (65UT7570PUB) model. We understand how important it is for your TV to match your expectations—especially when setting up a surround sound system. A helpful troubleshooting step is to check if your sound system is connected to the HDMI port labeled 'eARC' on the back of the TV. The eARC port supports the transfer of high-quality audio signals from the TV to your soundbar or audio receiver. You may also need to adjust the TV's sound settings to output audio through the connected device. For a closer look at the port layout and setup instructions, you can visit https://www.lg.com/us/support/product/lg-65UT7570PUB.AUSQ. If you’d like us to help verify your unit or walk through setup steps, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to assist you every step of the way. ^Juvy
great tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.telivision is perfect for my house, great tv for a small family.
I would recommend this to a friendRed Dot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it home and there were Red Dots on the screen. I am sure it was a fluke. We returned it a got another brand
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, RebeccaW. Thank you for sharing your experience with us. We understand your inquiry regarding the display issues on your LG 65 Class UT75 Series LED 4K UHD Smart webOS TV. We understand that the unit didn't meet your expectations due to the red dots on the screen. While we understand you have returned the item, we recommend always ensuring the latest software updates are installed or performing a picture test to identify panel concerns.
https://www.bestbuy.com/product/lg-65-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZQZ4F
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
- Pros mentioned:Picture quality
Poor Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my previous LG TV and the picture on this is very nice, but the sound has nothing coming from my Bose bass speaker and the Bose soundbar isn't what the old LG TV was. I am having trouble deciding to keep it or return it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. We’re glad to hear that you’re enjoying the picture quality on your new LG TV, but we understand the issues with the sound and compatibility with your Bose soundbar and bass speaker. You may access this link related to your concern: https://www.lg.com/us/support/help-library/tv-has-no-audio-tv-CT10000018-1388777718317
To troubleshoot the audio issue, ensure that the TV's audio settings are properly configured. Go to Settings > Sound > Sound Out and make sure it is set to the correct output option for your external sound system. Also, check the connections between the TV and your Bose equipment to ensure they are secure.
If the sound issues persist, please send us a private message on Social Media @LGUSSupport with details about your TV model and the sound setup. Our team will be happy to assist you further and help you decide on the best course of action. We appreciate your feedback and are here to support you. —Mau
very slowly
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the quality is below average but you can watch it, the sound is terrible and the most important thing for me is that the TV is very slow, sorry but I don't recommend it
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Karen. Thank you for your feedback regarding the LG TV (65UT7570PUB) model. We understand your concern about the sound and slowness of the unit. We strive to provide reliable, high-quality products and ensure a smooth viewing experience. Regarding the sound issue, you may visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-intermittent-sound-issues-on-an-lg-tv--20153130415089. For the slow performance issue; we recommend checking if any background apps or processes are running that could be affecting the TV's responsiveness. You can try restarting the TV and closing any unused apps. If the issue persists, please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further and explore potential solutions.
We appreciate your patience and look forward to helping you. ^Juvy
- Pros mentioned:Picture quality
WebOS is painfully slow. Not ready for primetime.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WebOS is junk. Takes way too long to load basic stuff. So slow it’s not worth it. I reverted Toma FireStick. Picture is decent for the price point. Overall, would not buy again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG TV (65UT7570PUB) model. We understand your concern about the operating system is slow and impacting your overall viewing experience. We strive to provide reliable, high-quality products and ensure a smooth and seamless viewing experience. If you're experiencing sluggish performance with webOS, here are a few steps that might help improve the speed: Ensure that your TV’s firmware is up to date. Sometimes, updates can improve performance and fix bugs. Go to the settings menu and clear the cache to free up system resources. Sometimes a simple restart can resolve performance issues. If these steps don’t help or if you need further assistance, please send us a private message on social media @LGUSSupport with your purchase details. We can provide additional support or explore other solutions to improve your experience.
We appreciate your feedback and are here to assist you. ^Juvy
TV from best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 stars fair price not great, good delivery followed instructions but a longish open delivery time, if the delivery time was narrowed down I probably would have left 4 stars
I would recommend this to a friendnice
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice on a good price and good size TV. Love it so much
I would recommend this to a friendWorst experience.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience. After picking out the TV I scheduled A delivery. Best Buy called and told me they couldn’t deliver it. Then they called me back and told me they could deliver it. It didn’t come. They sent me an hour away to a warehouse that didn’t have it. Scheduled another delivery, they didn’t come. When the TV finally came, it was stuck on demo mode, and the remote did not work. Still have not resolved this, and waiting for a person to come out to take a look after they already rescheduled.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us regarding your LG 65 Class UT75 Series LED 4K UHD Smart webOS TV (2024). We understand that the delivery issues with the retailer and the current problem with the TV being stuck in demo mode with a non-working remote certainly didn't meet your expectations. Your feedback is important, and we'd like to assist you further with the TV's functionality.
We understand your inquiry about the demo mode and remote. A common troubleshooting step to exit the "Store Demo Mode" is to access the settings menu. Since your remote is not working, you may need to use the physical buttons on the TV (usually located on the side or bottom) to navigate, or you can check if replacing the remote batteries helps. If you can access the menu, please navigate to: Settings → General → Home/Store Mode → Select Home Mode.
https://www.bestbuy.com/product/lg-65-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZQZ4F
For further assistance and to explore possible solutions for any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
- Cons mentioned:Software
THE WORST TV EVER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT'S THE WORST TV I HAVE EVER PURCHASED. Every time I turn it on, it has to do an update. HATE THIS TV. I plan to return it and get a different brand. In the middle of watching a show, it wants to do an update. AWFUL! DO NOT PURCHASE THIS!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Joyce. Thank you for sharing your experience with us. We understand your concern about your LG TV (65UT7570PUB) model, repeatedly updates and interrupts your viewing experience. We strive to provide high-quality products and ensure a smooth experience.
To help address this, try adjusting the TV's settings to schedule updates for a time that is more convenient for you, or disable automatic updates if you prefer. This should help prevent interruptions while watching. To disable automatic software updates on your LG TV, go to Settings > General > System > Software Update, and then set "Allow Automatic Updates" to Off.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further in resolving this issue and exploring other solutions. We want to ensure that you get the best experience with your TV. ^Juvy
- Cons mentioned:Speed
Junk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to use a roku player to get the apps to load.Very slow!The tv has a lot of glitches. I had it connected to ethernet and running 365 mbps.The tv at times has a very poor picture, blurry.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback on the LG TV (65UT7570PUB) model. We're sorry to hear about the issues you've experienced with your unit. We aim to provide high-quality products that meet our customer's needs. For help, visit these links: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711 and https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If you need more assistance, reach out to us on social media @LGUSSupport. ^Juvy
Tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv I got just there was a little bit of damage but over all good
I would recommend this to a friend1/2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the quality but the apps run slow… the sounds is hard to set up and it’s not what I expected
No, I would not recommend this to a friendSlow TV - on off and remote button press slowdown
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is ruining very slow from the day one. A disaster I bought.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Dixant. Thank you for sharing your feedback regarding the LG TV (65UT7570PUB) model. We understand your concern about experiencing slow performance from the very beginning. We strive to provide reliable, high-quality products and ensure a smooth viewing experience.
For slow operation, we recommend starting with a full power cycle of the TV by unplugging it from the wall for about 60 seconds and then plugging it back in. Also, ensure your webOS software is updated to the latest version by navigating to Settings > All Settings > Support > Software Update. In addition, clearing cache or unused apps from the Home Dashboard can free up memory and improve responsiveness. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535.
We’d like to look deeper into this and provide personalized support. Please send us a private message on social media @LGUSSupport and we’ll be happy to assist further with your unit. ^Juvy