Customer Ratings & Reviews
- Model:
- 65UT7570PUB
- SKU:
- 6578178
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 65” Class UT75 Series LED 4K UHD Smart webOS TV (2024) highly for its amazing picture quality, ease of use, and great price. Many appreciate its lightweight design, perfect colors, and quick setup. However, some customers find the remote control to be outdated and have noted that the operating system could be faster, with software improvements being desired.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent size and picture! Great sound and wonderful reception
I would recommend this to a friend - Pros mentioned:Price
Good TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV at a great price. Nothing special, but no disappointments either. This is my 4th LG TV.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
First and last LG TV purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first LG TV purchase and it will definitely be my last. I’ve had a Westinghouse Roku smart TV for the past five years and I’ve had zero problems with it whatsoever. I’ve only had this LG TV for about five months and the problems don’t stop. Yes the picture on the TV is absolutely beautiful when it wants to work. More than half the time I get a bad picture that looks like it’s 240P it has nothing to do with my Internet connection when my other smart TV is constantly showing a beautiful clear HD picture. The TV remote is difficult to navigate through and there are far way too many buttons than what you’ll ever need to use. TV overall is just laggy and glitchy. I will be getting a new TV and staying far away from the LG brand.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. I'm so sorry to hear that you're having a disappointing experience with your LG 65UT7570PUB TV. It's clear that you were expecting a seamless viewing experience, and instead, you're dealing with frustrating issues.
First and foremost, I want to acknowledge your loyalty to the Westinghouse brand and your satisfaction with your previous TV. It's understandable that you were excited to upgrade to an LG TV, but unfortunately, it hasn't met your expectations.
I'm particularly sorry to hear about the picture quality issues you're experiencing. Flickering or pixelated pictures can be really frustrating, especially when you're used to a clear HD picture from your other smart TV. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
- Pros mentioned:Price
LG UHD review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using it for a month now and so far its good for the price
I would recommend this to a friend Very Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase, Good service. Worth price. Variety options
I would recommend this to a friendGood buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it on sale 280 43inch with 5 years warranty total of 350.my first lg was in 2021 it blew out after a year i had no warranty so happy i got this one great price
I would recommend this to a friendDisappointed BestBuy Customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is smaller in box and easier to transport from store to room of placement. Advertised with all the advanced technical specifications, but what it comes with a standard remote and not LG Magic Remote. I cannot find out how to setup standard remote to operate other connected devices. All menu functions for Magic remote. I am roady to box up and return to BestBuy.
No, I would not recommend this to a friend65" LG TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. I have 3 LG TV's and I love them all. This lastest 65" LG is great. I will continue to buy this brand :)
I would recommend this to a friendStern Red Line & Dot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After paying to have it installed my screen has a small red line & small red dot in upper right corner of screen. I decided to just live with in rather than pay to take it down. The hassle of returning and reinstalling wasn’t worth it…
No, I would not recommend this to a friendLG HAS PROBLEMS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the 65 inch and had it delivered. I was watching one of my TV programs. Put it on pause let the room just for a little bit not very long and come back and the TV was off. Each time I would place it on pause it maybe 10 minutes and it would go off. You had to turn the TV back on and go back to your streaming app to resume what you were watching which is very frustrating. Setting this TV it was a horrible event as well. I am so disgusted. I can even load up PBS as they did not have the app. I wished I had known that. In addition, it has two Deaky plastic legs for a 65 inch TV and it is extremely wobbly. No wonder this TV was cheaper than the rest. LG definitely has problems.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. We understand about the experience with your LG 65UT7570PUB TV. We understand the feelings of when your expectations aren’t met—especially with usability and app availability.
To address the TV powering off after being paused: this may be due to the Auto Power Off or No Signal Power Saving setting, which automatically turns off the TV after a period of inactivity. You can adjust or disable this by going to:
Settings > All Settings > General > System > Additional Settings > Eco Mode > Auto Power Off
or
Settings > All Settings > General > Devices > TV Management > Timers > No Signal Power Off
As for app availability, not all apps (like PBS) are natively available on webOS, though you might be able to access it by casting from another device or using a streaming stick.
We also hear your concern about the stability of the stand. For extra security, we recommend securing the TV to your wall using the provided VESA mount compatibility or using included safety anchors if available.
https://www.bestbuy.com/site/lg-65-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/6578178.p?skuId=6578178
We’d be happy to walk you through any additional features or troubleshooting. Please send us a private message on social media @LGUSSupport so we can assist you directly. Your feedback is incredibly valuable, and we appreciate the opportunity to improve your experience.
—Renzo
Remote and operating system hinder watching experi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is not user friendly-its terrible, picture quality is fair but I had to turn power save features off to get it to perform and it took a lot of time to figure out, sound is expected, not a fan of the web os, I think I gravitate more towards Samsung tvs.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Justin. Thank you for sharing your feedback on the LG TV (65UT7570PUB) model. We understand how important an intuitive remote and seamless interface are for your viewing experience. We strive to provide products that cater to a wide range of preferences, but we understand that not every model may be suited to everyone's needs. For the remote, consider checking if there are any settings in the menu that allow for customization, which might improve usability. You may visit this link for additional help: https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809. If you find the WebOS challenging, using a streaming device like Roku or Apple TV can provide a more familiar interface.
We appreciate your input on picture quality and sound. If you have further questions or need assistance, please send us a private message on social media @LGUSSupport. We're here to help enhance your experience with your LG TV. ^Juvy
Useless product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just 3 months after I purchased this TV, the screen stopped working. It is so cheaply manufactured that the repairman they sent said the broken part in question cannot be removed or replaced, and I now need LG to send me a new TV. This back and forth process has taken a month at this point, and I am still without a working set.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Gabriel. Thank you for sharing your experience with us. We understand your concern about having your LG TV (65UT7570PUB) model, stop working so soon after purchase. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. Since the part is irreparable and a replacement is needed, we want to ensure that we expedite the resolution process for you.
Please send us a private message on social media @LGUSSupport with your order details, and our team will prioritize your case. We’ll work closely with you to get a replacement unit arranged as quickly as possible, so you can get back to enjoying your TV without further delay.
We appreciate your patience and are committed to making sure you get a positive resolution to this issue. ^Juvy