Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 243 reviews
(243 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great packaged home theatre experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing premium Soundbar for a really packaged home theatre experience. Best buy shopping experience was also seamless from ordering to receiving the product.
This review is from LG - 7.1.3-Channel S90TR Home Theater Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos, WOW Orchestra - Black
I would recommend this to a friendRated 2 out of 5 stars
Connectivity bugs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is very disappointing in terms of connectivity. It randomly disconnects while playing and we have set it up so we know it works. It’s just the instability in terms of connection that is frustrating. For a high quality item I did not expect this. I miss having a Sonos.
This review is from LG - 7.1.3-Channel S90TR Home Theater Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos, WOW Orchestra - Black
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about dealing with connectivity issues on your LG Soundbar (S90TR) model, especially when you expect stable performance from a high-quality product. We strive to provide reliable, high-quality products and ensure a smooth experience. To troubleshoot, we recommend ensuring that your soundbar and connected devices are running the latest firmware. Double-checking the Bluetooth or HDMI connection for any interference or distance from the router can help reduce disconnections.
If the issue persists, please send us a private message on social media @LGUSSupport, and our team will assist you further in resolving the connectivity problem.
Your feedback is important; we’re here to help improve your experience. ^Juvy
Rated 1 out of 5 stars
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item with high expectations based on the other reviews. Got it all hooked up and had no bass. Checked all the connections and the app. No matter what i did there was no bass.
This review is from LG - 7.1.3-Channel S90TR Home Theater Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos, WOW Orchestra - Black
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand that the LG Soundbar (S90TR) model, didn't meet your expectations in terms of bass performance. We strive to provide high-quality products that exceed our customer's needs and expectations. To help troubleshoot, please check if the bass settings are correctly configured in the sound settings of your unit. You can also try performing a factory reset of the unit to ensure all settings are restored to default. For more help, visit https://www.lg.com/us/support/help-library/lg-sound-bar-how-to-reset--20153193962273. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy






















