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Customer reviews

Rating 4.6 out of 5 stars with 257 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the 7.1.3-Channel S90TR Home Theater Soundbar for its impressive sound quality, easy setup, and great bass. Users also appreciate the wireless connectivity for the subwoofer and rear speakers. However, some customers noted that the soundbar's maximum volume may not be sufficient for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 257 reviews
  • Rated 4 out of 5 stars

    Good syatem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality. Music channels dont have the bass I'd be looking for in a typical sound system when playing music but movies and regular TV sound great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sale representative ( Chuy) was professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best surround sound for your house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for your home . You don’t need anything louder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it and higly recommend to anyone looking to up there entertainment experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesnt connect as easily

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It bounces between wow cast and hdmi earc i have lg c4 oled and ai sound calibration never connects

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Steezy. Thank you for sharing your experience with us. We understand your inquiry regarding the connectivity between your LG S90TR Soundbar and your LG C4 OLED TV. We understand that you are experiencing issues with the connection switching between WOWCAST and HDMI eARC, as well as difficulties with the AI Room Calibration. To help resolve this, please ensure your soundbar firmware is up to date via the LG Soundbar app and try power cycling both units by unplugging them for 60 seconds.
      https://www.bestbuy.com/product/lg-7-1-3-channel-s90tr-home-theater-soundbar-with-wireless-subwoofer-and-rear-speakers-dolby-atmos-wow-orchestra-black/JJ8VPZHLT7
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice Soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be easier to hook up to my LG tv. Not bad. The room set up seems too have too much rear channel but otherwise sounds good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took forever to get our soundbar delivered and set up. we are enjoying it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know probably its just me, but my samsung is definitely louder

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice, looks great, but doesn't work the way i thought it would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is really the BEST !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! We had issues working the system and Best Buy sent installer to help us out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoyable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 1/2 stars. Like the big speaker little disappointed in small speakers. Small speakers only work on certain movies and music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good lg soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how you can use the app to manage this soundbar and it’s sound effects

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gentleman

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not getting the sound I heard in store and no instruction manuel.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really happy with this soundbar set up, subwoofer fades in and out, have tried moving it in the room, and reconnecting the connection, still fades in and out.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Damong. Thank you for reaching out and sharing this with us. We understand the importance of having your LG Home Theater Soundbar (S90TR) model working consistently, and we appreciate you letting us know what you’ve already tried.

      One helpful step you can try is to re‑establish the wireless link by pressing and holding the PAIRING button on the back of the subwoofer until the LED blinks, then press the PAIR button on the soundbar to force a fresh connection. It may also help to ensure there are no nearby devices causing interference, such as Wi‑Fi routers or Bluetooth devices placed very close to the subwoofer. You can review additional support information for your model here: https://www.lg.com/us/support/product/lg-S90TR.DUSALLK. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system & very nice installer! He’s a keeper!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG sound system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $900 the bass can be much better. My brother has a $300 one and the bass booms way better.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, AnthonyA. Thank you for sharing your experience with us. We understand your inquiry regarding the bass performance of the LG 7.1.3-Channel S90TR Home Theater Soundbar. Your feedback is important to us.
      https://www.bestbuy.com/product/lg-7-1-3-channel-s90tr-home-theater-soundbar-with-wireless-subwoofer-and-rear-speakers-dolby-atmos-wow-orchestra-black/JJ8VPZHLT7
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 3 out of 5 stars

    Surround sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the fence with this purchase. Having issues with base or deep sound. Not communicating with my Samsung tv.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT PURCHASE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This equipment has never worked. It is under LG warranty at this time. They send a box for us to return to them for repair. They repair and send back to us expecting us to hook up. What a joke!!! I would not purchase again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jim. Thank you for sharing your experience with the LG Soundbar (S90TR) model. We understand how important it is for your equipment to work properly right out of the box.

      For future reference with the units that do not power on or function as expected, one step you can try is performing a power reset: disconnect the soundbar and rear speaker module from power for 5 minutes, then reconnect to see if the system initializes correctly. Also, ensure that all cables are firmly connected and that the input source is properly selected on the control panel or remote.

      You can find more guidance here: https://www.youtube.com/watch?v=T73Mv0-cXBY. If further assistance is needed, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can help you directly. ^Juvy LG

  • Rated 3 out of 5 stars

    Not loud as you would spect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lame for beinga 7.3 the sound is low! Not like for a party!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Faceplate not flush

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faceplate had a bump in it Couldn’t get it completely flush

    I would recommend this to a friend