Customer Ratings & Reviews

I purchased this tv as it seemed to be a great deal. Got it home, picture was great, gaming was great, the next day after the tv was only on for an hour it began to power on and off unexpectedly. We turned it off thinking it was the programming and my family began to smell something....we pulled the tv away from the entertainment center and the back of the tv was smoking out of the ports. The smell was so strong and we unplugged and took outside immediately! This was a prompt return to best buy, disappointed. Thought I had found a good deal, not so much!

We bought this TV on 4/28/2019 on sale for $699.99; great price for a nice set. By Saturday 5/4/2019 the screen failed, only audio remained; the screen was showing cloudiness, with slight movement. Went to Best Buy in Georgetown, TX the next day and exchanged for the slightly higher priced Vizio TV at $799.99 for same size. Arranged for swap at the house this Wednesday; they took $10 off for our troubles. Great image while it lasted. Hope the new one works out better! The Vizio has better specs, etc........fingers crossed!

Took a chance and bought this tv sight unseen as a Black Friday deal and will be returning it for sure. The colors are washed out and the picture is not as crisp as my 2012 LED. I changed the settings to the recommendations of another reviewer and was still very underwhelmed. I didn't expect a $3000 tv for the price of $699 but even at that price this tv isn't worth it.

I got this tv on bf for 699. Picture quality is mediocre at best. No matter how much you tinker the settings. Makes me think who gave so many five stars to this tv.. Picture is very soft seems out of foucs. I had it out of box for two hrs and then gave up and packed up for it way back to best buy.

At first I thought the tv was great using the smart functions with Hulu and Netflix because my cable went down the second I turned it on. But once cable was back and I could watch sports the picture is awful. The lag in quick movements like a ball flying through the air was horrible. I wish their was a way to return it and spend a little more for something with 120hz

Hung this TV a couple weeks ago, there were no issues - the picture quality is average at best but that’s OK as that was my expectation here. HOWEVER, tonight I get home from work and the TV just won’t turn on. I’ve tried everything possible to get this to work but it just won’t power on again, I’ve tested the power outlet, flipped the breaker, nothing. I even unplugged it, held down the power button for 60 seconds and plugged back in and still nothing. Now I’m stuck with a dead 70 inch TV on my wall that I was only able to enjoy for a couple weeks before it crapped out. So annoying. Stay away from this piece of junk. Read the other reviews too.

Very disappointed in my first LG TV, a LED 4K 65". Purchased only three years ago over a comparable competitor for $2000, it now seems to have a main board issue. Called support and extremely surprised at the poor attempts to solve, with no attempt to diagnose. The solutions provided were, hard reset and hold down the power button. Then they direct you to repair shops in your area. This is not a throw away $100 camera or MP3 player, it costs a lot of money a hasn't lasted a quarter as long as my plasma TV. I get its out of warranty, but some help or at least a proper attempt to diagnose would be reasonable. They made the thing, and they saw what you're seeing. Think hard before parting with your hard-earned money on their products. Zero accountability.

Good tv but after 3 yrs got mess up and bought another one lucky got 5 yrs warranty

Bought this TV to replace a Sony that died. My partner is hearing impaired so we use the Closed Captions for all TV watching. The light bleeding is so bad that the captions light up the entire screen above and below the text that it is almost unwatchable. The dark scenes say in the Game of Thrones battle, were all lighting up in all different parts of the scene depending on the length of the caption texts. Even the HBO log0 before the shows begin has a band of white above and below the white logo. Taking TV back today. I had read this light bleed was an issue but didn't realize that it would be constant with captions....

Everything was perfect till one of my HDMI port stopped working. It really upset me since its a new tv been having it since black friday, never had a problem like that with other of my tvs....Hopefully LG could get it fixed.

Has issues with wifi connection, very annoying!! Many times we give up and can’t enjoy a movie with the family. Don’t recommend this particular model. Do your homework.

TV can't connect to Wi-Fi due to internal issue and now i hae ti fix it myself!

Vertical haloing from the edge lot display RUINS HDR. After less than 2 years of intermittent use, the HDMI 2.0 inputs went bad, which apparently a known issue.

Tv has many issues. I guess you get what you pay for. Buyer beware. Also LG customer service is a waste of time. Don’t go down that rabbit hole unless you want to waste your time.