Customer Ratings & Reviews
- Model:
- SPK8-S
- SKU:
- 6201023
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the sound quality, easy setup, and wireless capabilities of the 70W Wireless Rear Channel Speakers. They appreciate the excellent surround sound and the great price point. While some users have expressed concerns about the volume and occasional connection issues, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
LG Background Speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess they are just ok as far as cheap speakers go. You get what you pay for.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback. If you need any assistance you can contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH
Sound great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound alright but are too expensive for what they sound like
No, I would not recommend this to a friendNot true wireless
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a wire from speakers to box...not truly wireless.
No, I would not recommend this to a friendValuable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its make me enjoy an home theater experience Its such good
No, I would not recommend this to a friendAverage at best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was expecting a little bit more. They will do, but no more.
No, I would not recommend this to a friendNeed faulty LG rear channel replaced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't want this review posted, I just want speakers that work. These SPK8-S LG Rear channel speakers don't work after 2 lengthy chats with LG tech support. They are connected to the LG Soundbar which is connected to the LG TV using HDMI-ARC, but it doesn't communicate in any setting. I want a new replacement, not sending them in for refurbishing as LG wanted. I can't find a record of the purchase in my account on your web site to initiate a return, so frustrated with both LG and Best Buy. Your confirmation lists the order # BBY01-806378582977. These were an early Christmas present to the wife and I didn't try to install them till 12/22. Please respond.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Of course day 20 of owning these speakers the go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Of course day 20 of owning these speakers the sound s going in and out.. they are not returnable now.. they were a joy to have when they were working.. but now with speakers continuously now working.. they are unplugged.. a waste of money..
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Not compatible with LG Dolby Atmos sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the LG speakers were of expected design and size the sale representative incorrectly stated they were compatible with our LG Dolby Atmos sound bar. The speakers were return with no hassle and an apology was provided. Returning customer service was excellent.
No, I would not recommend this to a friendNot worth it (IMO)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money (imo). Too bad. I really thought it would provide an extra "oomph" to my stereo sound. Can't even hear it. You have to get up close to know it's even working.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
They’re cool but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I got them up got them connected then 2 weeks later, they’ve stopped working. I heard static coming out of 1 of them then the next day, they stopped completely
I would recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Okay when they work...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As other reviewers have warned, they do cut out. I have not been able to figure out what is the cause, but it is a good temporary solution.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Connection
Constantly Disconnects
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers are very good when they stay connected. That's the issue. They just can't hold a reliable connection. Not sure if there is a trick or a hack that will help with that.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good. You should not be having an issue with your speakers staying connected. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Smh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found the entire set in another store after I had to peace it together in best but which coast almost 3 time what bs was seeing it for. It cut in and out while watching TV or movie.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
These are NOT wireless!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this speaker as it is misleading - the description clearly says "wireless", but when I opened the box, the speakers clearly have wires. I am disappointed that LG and Best Buy have misleading information and that their speakers are not, in fact, wireless. I see that other reviewers have mentioned the same thing, so I will be sure to read all of the reviews for a product in the future. I hope this review helps someone else who is looking for true wireless speakers - don't buy these!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not Compatible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not compatible with the LG - 5.1.2-Channel 570W Soundbar System with Wireless Subwoofer and Dolby Atmos with Google Assistant. Both items were returned in exchanged for the Bose 700 sound system.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG Sound bar. I am sorry to hear that it did not meet your expectations and that you had to return it.
Your feedback is very important to us and the volume concerns will be shared with our product team.
If you decide to give LG audio products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
False claim of "wireless rear channel speakers"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers are not wireless. The receiver is wireless, but then the speakers are connected via, you guessed it, speaker WIRE to the wireless receiver. They have (separately) claimed that the "wireless refers to the wireless receiver" - if that's the case, then quit falsely advertising these as "wireless speakers" and call them "wireless receiver with wired speakers". At least try to be honest. Very disappointed in LG for this. I cannot rate the quality of the speakers because I cannot get them to work in my environment. But value = 0 if you actually need wireless speakers.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is very important to us and the concerns will be shared with our product team.
If you have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Speaking cutting in and out really badly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rear Speakers cut in and out when playing certain types of audio content, or when there’s a lot of Bluetooth interference (other devices in the room)
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Disappointed!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, seems easy to set up and pair to LG sound bar but can’t find information on trouble shooting. Wish the speaker wires were longer. Due to the set of my room, I have to buy extra wires. But first I need this to work. I’ve had Geek Squad out once. Speakers worked that night. Turned on next day and they didn’t work again. Geek Squad coming back out this weekend. Have a 1 star rating because I couldn’t give it no stars
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Sound quality
To many issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and looks great. Unfortunately, they keep cutting in and out. Would not recommend this product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Didn't last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well enough for about a year, and then one channel just stopped working. Looking for a better replacement option.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette