Customer Ratings & Reviews
- Model:
- SPK8-S
- SKU:
- 6201023
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the sound quality, easy setup, and wireless capabilities of the 70W Wireless Rear Channel Speakers. They appreciate the excellent surround sound and the great price point. While some users have expressed concerns about the volume and occasional connection issues, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
Kept dropping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this item. The subwoofer which was close kept dropping so we didn’t even bother with these that we wanted to set further. Returned and got Bose. Very happy with Bose.
No, I would not recommend this to a friendFrquently loses connection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This connects to the Soundbar and the Subwoofer wirelessly and that's the only good thing with it. It loses connection frequently and needs to be re-paired to the soundbar.
No, I would not recommend this to a friendOpen box items missing more than stated
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the open box item with Samsung parts. Went back to the store to get the missing parts and they told me I had to purchase it. This is crazy because it is listed that it had the part that I need. I understand that its open box but it said that part was with the product and wasn't missing. Wouldn't have purchased if stated that it wasn't included.
No, I would not recommend this to a friendNot Wireless, this a hoax!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A fair rating, not wireless, you will need to connect speaker wires to the rear base unit, no adjustments, no equalizer, just a basic surround sound system, not very good!
No, I would not recommend this to a friendNot worth $180
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried them for 2 weeks. Not what i'd call rear surround speakers, more of a very quiet rear "fill."
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Pairing issue and wrong info.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not pair with SN7Y but lg web say paring models but not actually. Waste my time cause of wrong information by LG Expand Your Sound Pair the LG Rear Speaker Kit to an SN10YG, SN9YG, SN8YG, SN7Y, SN7CY, SN6Y, SN5Y, SLM6Y, GX, SL10YG, SL9YG, SL8YG, SL7Y, SL6Y, SL5Y, SL4Y, SKM5Y, SK10Y, SK9Y, SK8Y, SK6Y, SK5Y sound bar for true home theater surround sound. I will return it immediatly.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Good product , horrible seller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this open box from Bestbuy. It was labeled as "Excellent Condition (Product looks brand new and includes all original parts and accessories)." Has Bestbuy inspected stickers all around. when I took it home, I saw the speakers looked like it has been used for 10 years with scratches, dents, sticker residue and finger prints all over. Extremely disappointed with Bestbuy quality control and inspection.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Otis, thank you for your review it is very important to us. I hate to hear that you were not satisfied with your speakers due to them being scratched and having finger prints all over them. I can understand how frustrating this may be for you. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Buying a different brand
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these expecting to help recent sound bar purchase (LG too) I do not understand how this system gets such great reviews. First sound bar has such limited sound controls it ridiculous. 2nd seriously this is the worst product along with lg sly4 sound bar is the absolute worst LG product I have ever bought. Big LG fan here or was a big LG fan. What a waste of over $200.00 bucks
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Don’t waste your money, buy something better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundboard made in 2020, are the worst. This had the sound of cheaper bars. The subwoofer is way to loud, the bass is too loud for bar, not much control over the sound, you have to turn the bass almost all the way down, to hear sound bar. When you do this it takes the bass out of the sound bar. Very poor sound. Took back and bought a Bose 300 bar, no woofer, sound a hundred times better, LG didn’t even have a surround sound to it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
LG FAMILY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be a little better. So far as sound quality go this to go with Soundbar but. LG need to do better
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn
Speakers are not wireless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Associate told me this set up was wireless. Speakers are not wireless and the receiver has to be within 3-5 feet of the sound bar. So if you want surround sound, you are either snaking wires into your wall or having exposed wires all over the place.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Was not satisfied, please read before purchasing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product keeps disconnecting from the subwoofer. Do your research upon reading this comment and before buying. I cant even return it with all this quarantine mess. I suppose I can but the hassle would just be worse than being able to walk in. I'm unhappy to be honest. I cant watch a show without the bass disconnecting every two minutes . If it wasnt for this issue , which believe I've done alot of troubleshooting I would have been happy.
No, I would not recommend this to a friendConnection disaster
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage connection. Sounds quality is ok definitely not our of this world but the connection issue are never ending. If you even have a cell phone in your house with the Bluetooth off it will interrupt the connection. You'd think they would figure out how to avoid Bluetooth interruption at this point in time considering everything with electricity uses it now.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Returned them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were not worth the money. I like lg products but in this case it's better to just get a reciever and speakers
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Home audio, please visit https://www.lg.com/us/home-audio. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Would not buy this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a lot static noise with it and sounds were really low could barely hear it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This certainly doesn't sound right. We would be happy to look into the issue you are experiencing with the static noise and volume problems. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
DIdn't work for me
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were either defective or bad. Either way I returned them due to the fact that I could not hear them
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Not really Surround Sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The surround sound isn't produced correctly. The rear speakers just reproduce the sound from the front speakers.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry that your unit is not working as designed.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Do not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money. They do not produce enough sound. I have a LG Sn10y sound bar that these connect to. The sound quality is terrible out of the satellite bluetooth system. Go with a wired system and save yourself the aggregation of setting these up then returning them. I will be returning mine and the sound bar. I will purchase a new head unit instead and cheaper.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Poor quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was so bad that I returned this system. Very cheesy looking
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
It was nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was nice but did not work with my system so I had to take it back to the store.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG rear speaker system. I am sorry to hear that it did not meet your expectations and that you had to return it.
If you decide to give LG audio products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/