The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-42 of 42 reviews
Rated 1 out of 5 stars
Don’t buy this TV!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worst TV ever made! I had this TV for a week & it started turning on by itself, I reset it back to factory settings & it didn’t help, also the number 4 would pop when you try to use the keyboard!
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, Jairus. Thanks for reaching out about your experience with the LG TV (75QNED70AUC) model. We understand how important it is for your TV to operate smoothly—especially when it’s brand new.
If your TV is powering on by itself, we recommend disabling HDMI-CEC (Simplink) by going to Settings > General > Devices > HDMI Settings > Simplink (HDMI-CEC) and turning it off. This feature can sometimes cause the TV to respond to connected devices unexpectedly. For the keyboard issue, try performing a remote reset by removing the batteries, pressing every button once, then reinserting fresh batteries. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-turn-on-by-itself--20153353111993. If you'd like us to take a closer look, please send us an email at [email protected]. We're here to help. ^Juvy
Rated 1 out of 5 stars
Terrible Service
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Service to get a TV is an absolute joke. I have never seen an organization ran this poorly. I have rescheduled the TV delivery 6 times because of Best Buy and still no TV.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi there. Thank you for sharing your experience with us regarding the delivery of your LG 75" Class 70A Series QNED AI 4K UHD Smart webOS TV (2025). We understand that the process of receiving your new television has been frustrating due to repeated reschedules, and we understand your inquiry about the service. Your feedback is important, and we'd like to assist you further.
While LG manufactures the television, the delivery and scheduling are managed by the retailer you purchased it from. However, we want to ensure you receive your TV promptly and that your experience improves. https://www.bestbuy.com/product/lg-75-class-70a-series-qned-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZWWZR If you have any further questions about your TV's features or would like us to look into the situation from our end, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. We appreciate your patience. —Renzo