Customer Ratings & Reviews
- Model:
- 75QNED80URA
- SKU:
- 12512125
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Too much money for a low quality picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way to much money, for the quality of the picture. Same kind of screen nlooming that you would get from a 400$ tv. The colors seem kind of washed out. If it wasnt such a pain to pull it off the wall, i would return it. There are cheaper alternatives with the same quality.
No, I would not recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a little while to get it set up the way i wanted.
I would recommend this to a friendToo bright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv just too bright. I returned for OLED upgrade.
No, I would not recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Always looking forward to watch some movies in that tv
I would recommend this to a friendEdge lighting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The edges of screen when pic isn’t playing full screen shows the edge lights around the screen, even when watching full screen when picture shows a dark scene, im taking it back disappointed.
No, I would not recommend this to a friendMisleading Information
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has lost a loyal customer—both personal and business—over a $194 membership fee they refuse to refund. When we signed up, we were told we could cancel anytime and receive a refund. That turned out to be completely untrue. I contacted customer service and was met with a flat refusal, despite being misled at the time of purchase. The lack of transparency and unwillingness to make things right is incredibly frustrating. If you're considering their membership—don't. The policy is misleading, and customer service won't help when there's an issue. I hope Best Buy enjoys the $194, because they've lost far more in future business from me.
No, I would not recommend this to a friendToo expenisive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok but for the proce its not what I was expecting, there are many lines on the picture and not the clearest image
No, I would not recommend this to a friendNot impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its too dark. Better for dark rooms, Some things look great, but I’m definitely upgrading!
No, I would not recommend this to a friendGet the OLED instead
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed in the picture quality of the LG. spend the extra money and go with the OLED instead.
No, I would not recommend this to a friendMeasurements are incorrect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv measures 65 inches not 75 inches. I feel like I paid the incorrect price
No, I would not recommend this to a friendOverall okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall not a bad TV. The only 2 issues are the slow LG processor and the annoying pointer cursor.
I would recommend this to a friendMedium blacks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture suffered in low lighting. Blacks come off as gray, and there’s a halo around the edges.
No, I would not recommend this to a friendIs it LG, the video provider, or Best Buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected after being installed and connected. The picture and quality of what I saw in the store compared to what I have at home is not the same. I don't know if it is because of the supplied signal from my cable company, the streaming services or if Best Buy installing it and possibly damaging the TV as well as my wall when they sent only one person to do so.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG 75" Class 80 Series QNED 4K UHD Smart webOS TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Sound not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV's good but the sound is not very good. You definitely need a sound bar
No, I would not recommend this to a friendToo soon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I she had this tv for little over a month, now seeing obscured lines that seem to be distortion of some sort will be calling and filing warranty claim to hopefully reaolve….
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG 75" Class 80 Series QNED 4KUHD Smart TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Don’t buy!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv stopped working just over two weeks. Had to be referred to LG since Best Buy only does return under two weeks. LG has terrible support and conflicting information- they also want me to unmount from the wall. Pay someone two more times for their bad product! If I had remembered I had purchase LG range a few years back and had to call service 3 times and the issue was never resolved in full I would not have purchased this.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Elise. Thank you for sharing your experience with the LG TV (75QNED80URA) model. We understand your concern about a product stops working shortly after purchase, especially when you feel let down by customer support. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth and seamless experience. Before proceeding with unmounting the TV, you might want to try some troubleshooting steps to see if the issue can be resolved without additional costs. Here are a few suggestions: Ensure that all power cables are securely connected. Sometimes, performing a reset can resolve issues. You can try unplugging the TV for a few minutes and then plugging it back in. If unmounting the TV is necessary for service, you might want to discuss any potential reimbursement for that cost, given the circumstances. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you. We appreciate your patience and are here to support you. ^Juvy
Do not buy an "Open Box" item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the LG as an "Open Box" item. BestBuy's paperwork said the TV had been checked and it was "excellent". It wasn't. It had no items in the inventory, no TV legs, etc. The TV frame had numerous scratches. When I took it back the store's response was "The TV was in the box, we plugged it in and it worked." No check was made of the TV or the items that was supposed to come with it or the scratches. I returned the TV. Chances are, this store put it back on the floor to sell. I will not trust this store or BestBuy again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John! We're sorry to hear about your experience with the Open Box purchase of an LG TV. We understand your frustration regarding the missing items, scratches on the TV frame, and the store's response. We apologize for any inconvenience caused. At LG, we strive to provide our customers with high-quality products and excellent service. We appreciate you bringing this to our attention, as it helps us improve our processes. We recommend reaching out to BestBuy's customer service department to address your concerns and ensure appropriate actions are taken. If you have any further questions or require assistance, please feel free to reach out us on Facebook or X at @LGUSSupport or call us at 1-800-243-0000. ^Jayne
Lg TV QNEDo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning it because the picture quality wasn’t like the in store presentation. Older TV’s in my house had better quality.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with the LG TV (75QNED80URA) model. We understand how important it is to have a clear and vibrant picture on your TV, and we are sorry to hear if the in-store presentation did not accurately reflect the performance of the product. We appreciate your feedback and will take it into consideration as we continue to improve our products.
If you are still in need of a TV with better picture quality, we recommend considering other models that may better suit your needs. Please reach out to us on social media @LGUSSupport so we can help you further. We hope to have the opportunity to regain your trust and serve you better in the future. ^Juvy
Tv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the picture quality. Brightness gets distorted in vivid mod
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, ParvezM. Thank you for taking the time to share your experience with the LG Smart TV (75QNED80URA) model. We're truly sorry to hear that the picture quality and brightness in vivid mode did not meet your expectations. We wanna help you out fixing this issue. Please visit the following links for basic troubleshooting: https://www.lg.com/us/support/help-library/best-picture-settings-for-your-lg-4k-or-4k-oled-tv-CT10000018-20150577528034 and https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Not connect to netflix, espn, apple airplay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a TV to see sport and this tv it doesn’t even connect to ESPN. Also the tv have a netflix bottom but is useless within United States territory. You always need a second device to do those links. Apple airplay not friendo. I am completely disappointed
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Daniel. We sincerely appreciate you sharing your feedback on the LG TV (75QNED80URA) model. We understand your concern about needing a secondary device to access these services and your disappointment that Apple Airplay is not meeting your expectations. We are committed to providing the best experience for our customers, and your feedback is invaluable as we strive to improve our products and services. If there's anything else you'd like to share with us or anything we can do to assist you further, please reach out to us on social media @LGUSSupport. ^Juvy