Customer Ratings & Reviews
- Model:
- 75QNED80URA
- SKU:
- 6535920
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the superb picture quality and vibrant colors of the 75" Class 80 Series QNED 4K UHD Smart webOS TV (2023). Many also praise its ease of use and the convenient features of the remote control. While some users noted the weight of the TV and expressed minor concerns about the operating system, the positive feedback on picture quality and user experience significantly outweighs the negative comments. The television is also considered to offer good value for its size and price.
This summary was generated by AI based on customer reviews.
Too expenisive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok but for the proce its not what I was expecting, there are many lines on the picture and not the clearest image
No, I would not recommend this to a friendNot impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its too dark. Better for dark rooms, Some things look great, but I’m definitely upgrading!
No, I would not recommend this to a friendMeasurements are incorrect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv measures 65 inches not 75 inches. I feel like I paid the incorrect price
No, I would not recommend this to a friendGet the OLED instead
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed in the picture quality of the LG. spend the extra money and go with the OLED instead.
No, I would not recommend this to a friendOverall okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall not a bad TV. The only 2 issues are the slow LG processor and the annoying pointer cursor.
I would recommend this to a friendMedium blacks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture suffered in low lighting. Blacks come off as gray, and there’s a halo around the edges.
No, I would not recommend this to a friendIs it LG, the video provider, or Best Buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected after being installed and connected. The picture and quality of what I saw in the store compared to what I have at home is not the same. I don't know if it is because of the supplied signal from my cable company, the streaming services or if Best Buy installing it and possibly damaging the TV as well as my wall when they sent only one person to do so.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG 75" Class 80 Series QNED 4K UHD Smart webOS TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Don’t buy!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv stopped working just over two weeks. Had to be referred to LG since Best Buy only does return under two weeks. LG has terrible support and conflicting information- they also want me to unmount from the wall. Pay someone two more times for their bad product! If I had remembered I had purchase LG range a few years back and had to call service 3 times and the issue was never resolved in full I would not have purchased this.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Elise. Thank you for sharing your experience with the LG TV (75QNED80URA) model. We understand your concern about a product stops working shortly after purchase, especially when you feel let down by customer support. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth and seamless experience. Before proceeding with unmounting the TV, you might want to try some troubleshooting steps to see if the issue can be resolved without additional costs. Here are a few suggestions: Ensure that all power cables are securely connected. Sometimes, performing a reset can resolve issues. You can try unplugging the TV for a few minutes and then plugging it back in. If unmounting the TV is necessary for service, you might want to discuss any potential reimbursement for that cost, given the circumstances. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you. We appreciate your patience and are here to support you. ^Juvy
Sound not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV's good but the sound is not very good. You definitely need a sound bar
No, I would not recommend this to a friendToo soon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I she had this tv for little over a month, now seeing obscured lines that seem to be distortion of some sort will be calling and filing warranty claim to hopefully reaolve….
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG 75" Class 80 Series QNED 4KUHD Smart TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Do not buy an "Open Box" item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the LG as an "Open Box" item. BestBuy's paperwork said the TV had been checked and it was "excellent". It wasn't. It had no items in the inventory, no TV legs, etc. The TV frame had numerous scratches. When I took it back the store's response was "The TV was in the box, we plugged it in and it worked." No check was made of the TV or the items that was supposed to come with it or the scratches. I returned the TV. Chances are, this store put it back on the floor to sell. I will not trust this store or BestBuy again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John! We're sorry to hear about your experience with the Open Box purchase of an LG TV. We understand your frustration regarding the missing items, scratches on the TV frame, and the store's response. We apologize for any inconvenience caused. At LG, we strive to provide our customers with high-quality products and excellent service. We appreciate you bringing this to our attention, as it helps us improve our processes. We recommend reaching out to BestBuy's customer service department to address your concerns and ensure appropriate actions are taken. If you have any further questions or require assistance, please feel free to reach out us on Facebook or X at @LGUSSupport or call us at 1-800-243-0000. ^Jayne
Lg TV QNEDo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning it because the picture quality wasn’t like the in store presentation. Older TV’s in my house had better quality.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with the LG TV (75QNED80URA) model. We understand how important it is to have a clear and vibrant picture on your TV, and we are sorry to hear if the in-store presentation did not accurately reflect the performance of the product. We appreciate your feedback and will take it into consideration as we continue to improve our products.
If you are still in need of a TV with better picture quality, we recommend considering other models that may better suit your needs. Please reach out to us on social media @LGUSSupport so we can help you further. We hope to have the opportunity to regain your trust and serve you better in the future. ^Juvy
Tv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the picture quality. Brightness gets distorted in vivid mod
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, ParvezM. Thank you for taking the time to share your experience with the LG Smart TV (75QNED80URA) model. We're truly sorry to hear that the picture quality and brightness in vivid mode did not meet your expectations. We wanna help you out fixing this issue. Please visit the following links for basic troubleshooting: https://www.lg.com/us/support/help-library/best-picture-settings-for-your-lg-4k-or-4k-oled-tv-CT10000018-20150577528034 and https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Not connect to netflix, espn, apple airplay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a TV to see sport and this tv it doesn’t even connect to ESPN. Also the tv have a netflix bottom but is useless within United States territory. You always need a second device to do those links. Apple airplay not friendo. I am completely disappointed
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Daniel. We sincerely appreciate you sharing your feedback on the LG TV (75QNED80URA) model. We understand your concern about needing a secondary device to access these services and your disappointment that Apple Airplay is not meeting your expectations. We are committed to providing the best experience for our customers, and your feedback is invaluable as we strive to improve our products and services. If there's anything else you'd like to share with us or anything we can do to assist you further, please reach out to us on social media @LGUSSupport. ^Juvy
worse tv I ever had
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.do not buy, period. outdated ux, poor wifi connectivity, mediocre visuals, waste of money.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ricc. Thank you for sharing your feedback with us. We understand your concern about the LG TV (75QNED80URA) model, especially when expectations are not met in areas like user experience, Wi-Fi connectivity, and visual performance. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. For the Wi-Fi connectivity issue, sometimes adjusting the router settings or moving closer to the router can improve performance. Additionally, updating the firmware on the TV can often enhance both the interface and picture quality. We’d be happy to walk you through troubleshooting steps to optimize your experience. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. Please send us a private message on social media @LGUSSupport, and our team will work with you to address these concerns and find ways to improve your viewing experience.
We appreciate your patience and the opportunity to help resolve this matter. ^Juvy
Damaged wall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, they hit the refrigerator into my wall and I’m still waiting for it to be repaired. Tge refrigerator is missing a shelf, than I received the shelf in the mail and it is incorrect.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, PatriciaE. Thank you for sharing your experience with the LG TV (75QNED80URA) model. We're sorry to hear about the damage on your wall during the delivery, and the missing refrigerator shelf. Please know this is not the experience we want you to have with our service. We strive to provide exceptional service and ensure our customers have a seamless and hassle-free experience. We recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Back light bleed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible back light bleed. Made watching any dark scenes completely unwatchable.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Scott. Thank you for reaching out and for taking the time to review our product, LG Smart TV (75QNED80URA) model. We understand how frustrating it must have been to have an unpleasant viewing experience, particularly during dark scenes. This is certainly not the level of quality we want our customers to experience. To help you fixing this issue, please visit this link: https://www.lg.com/us/support/help-library. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
- Pros mentioned:Ease of use, Picture quality, Remote control
No issues - great upgrade.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly bright, great picture quality, easy to navigate, and a good remote. Ranked it a bit lower on sound quality, but it's not bad at all. But we're using a soundbar, so I can't speak to it too much.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase. The colors are bright and vibrant and the sound is awesome. The geek squad handled the delivery and setup and they did a great job Have no complaints and would purchase again if necessary. Buying a new TV can be a head scratching event with all the different makes and models out there and LG made it easy while making me look good.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Edge lighting
Owner of a LG 75" TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television is fantastic the picture is like your in a movie theater the only downside is sitting off to the side the picture not as clear other than that I'm very happy
I would recommend this to a friend